article thumbnail

How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

So we can focus on our business, and anything that’s a commodity we can leverage [via] Google or open source or other technologies. Kubernetes also has the ability to sense when our technology is unhealthy, and it knows what to do to bring it back,” added Steinberg. It All Comes Back to Customer Experience.

article thumbnail

How to Launch a Marketplace to be the Disruptor, not the Disrupted

Retail TouchPoints

Retailers large and small have transformed their businesses with the marketplace business model and technology. It is important to understand both the business implications and the technology platform requirements. The technology aspect can be simplified by selecting one of many available marketplace platform vendors.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

RetailWire: Should Walmart Reinstate In-Store Returns During A Pandemic?

Retail TouchPoints

Walmart, however, is not taking in-store returns for apparel, cleaning supplies, health and beauty or pharmacy purchases, although customers can ship products back using the Walmart app or web site. This policy prompted customer complaints that a local ABC TV affiliate in Chicago reported on.

article thumbnail

Five Shipping Tips To Benefit Your Ecommerce SMB Strategy

RetailMinded

Research Shipping Requirements in Advance It might sound obvious, but one of the main reasons ecommerce companies struggle with shipping is that they don’t fully understand just how complex the logistics landscape can be. Plus, they’ll help you to streamline your operations, so you can focus more of your attention on growth.

article thumbnail

Khronos Group Goal: ‘Create One 3D Model That Works for Everyone’

Retail TouchPoints

One reason was that with in-person interactions and travel severely restricted, creating and shipping product samples internationally became if not impossible then cost-prohibitive. Some are technological: “How can I represent the shininess of a product? Other hurdles involve end-user technology. said Sadalgi.

article thumbnail

9 Non-Obvious Advantages of Distributed Order Management (DOM)

Etail Solutions

Distributed Order Management (DOM) is a powerful tool to boost margins and improve the customer experience. To reduce delivery time and cost, sellers need to distribute their inventory to multiple locations to be geographically closer to customers. CONTROL YOUR TECHNOLOGY STACK. IMPROVE YOUR CUSTOMER EXPERIENCE.

article thumbnail

4 Steps To Realising Your eCommerce Dream

365 Retail

Taking on the task of packaging and shipping products can be time-consuming, but it also adds value to your service and gives you more control over your business and customer experience. The post 4 Steps To Realising Your eCommerce Dream appeared first on 365 RETAIL | Retail Technology News.

eCommerce 106