GetElastic

SEPTEMBER 15, 2021

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

B2B 146

B2B eCommerce Customer SEO 146

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Korona

FEBRUARY 9, 2023

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. Always have extra checkouts ready to go.

Improvements 98

Improvements Payment Services POS Payments 98

Korona

NOVEMBER 30, 2022

Loyalty programs offer rewards, discounts, or other special incentives designed to encourage customers to purchase a store’s or brand’s products and build trust with them. They, therefore, provide a wealth of information about customer preferences that is valuable to your future marketing strategies. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Retail TouchPoints

JULY 21, 2022

CMOs need to align with their CEO and CTO to collaborate on goals and ensure there are processes and systems in place for the secure collection and management of this data. Want to learn how you can collect more first-party data and bolster your marketing strategies to drive customer retention and loyalty?

Marketing 278

Marketing Consumer Information Customer Retention 278

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

MARCH 14, 2023

Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty. There’s also real-time reporting for actionable customer insights and forecasting.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Omnisend

MAY 14, 2021

Acquiring new customers is important, but you need to think about your first-time buyers as well. Here are a couple of customer retention strategies you can immediately implement after getting those first-time buyers. Embed tools, like a chatbot, to address customer issues in real time. Create a Loyalty Program.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests.

POS 52

POS Payment Services Point of Sale Events 52

RetailMinded

JULY 29, 2023

Digital Privacy and Security: Amid the growing cases of cybercrimes, customer apprehensions regarding their data security during shopping have escalated significantly. That means retailers need to invest in securing their data systems to ensure a safe shopping environment for their customers like adding security cameras in stores.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Digital Privacy and Security: Amid the growing cases of cybercrimes, customer apprehensions regarding their data security during shopping have escalated significantly. That means retailers need to invest in securing their data systems to ensure a safe shopping environment for their customers like adding security cameras in stores.

Payment Services 52

Payment Services Consumer Retail Social Media 52

iVend

MARCH 14, 2022

According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing. They quote research that shows that ‘ businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates ’.

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

Korona

NOVEMBER 10, 2022

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Ask customers about their preferences to personalize their experience, now and in the future.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Payoneer

FEBRUARY 22, 2023

This delay is largely due to the country’s poor addressing and house numbering system, which poses a significant challenge for logistics companies. Often, these companies resort to alternative means, such as using major landmarks or seeking help from locals to locate customers.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Build Customer Loyalty.

Payment Services 74

Payment Services POS Mobile Operations 74

Smile.io

SEPTEMBER 22, 2020

Not every inquiry needs to go to a human, consider introducing a chatbot to your customer service options to help people find the information they need. Take your customer service a step further and introduce an omnichannel strategy. Try introducing a points system that focuses on customer loyalty.

Subscription 46

Subscription Social Media Customer Retention Article 46

Retail TouchPoints

JULY 26, 2023

By leveraging integration, retailers can sync customer data, such as names, orders and addresses, in real time between ERP, 3PL, warehouse management and other fulfillment systems. Against the backdrop of ever-evolving options for services and products, many brands may feel customer loyalty is a thing of the past.

Fulfillment 206

Fulfillment Operations Shipping Costs Order Fulfillment 206

iVend

AUGUST 10, 2022

Personalised communication is also important for building advocacy and brand ambassadors, with 71% of shoppers feeling frustrated when their customer experience is not personalised. Retail technology can play an important role in helping to develop customer advocates and retail communities. The role of retail technology.

Retail 98

Retail Customer Retention Social Media Customer Loyalty 98

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result? Nothing too tricky here.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Whisbi

FEBRUARY 6, 2019

The way banks build and maintain relationships with their customers is fast changing just like any industry today. There has been a switch in the operational culture of the banking system especially when it comes to customer related actions. – Omnichannel banking. Modern customers’ needs in digital banking.

Banking 71

Banking Payment Services Customer Live Chat 71

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It is being infused into every core retail system. Data analytics helps retailers analyze how customers shop and use that data to deliver a seamless customer experience. From product selection to purchase, data analytics focuses on providing personalized attention to each customer. Increase Customer Retention Rate.

Retail 85

Retail Shipping Costs Customer Retention eCommerce 85

ROI Revolution

DECEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. saw significant online growth last year, as well.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. saw significant online growth last year, as well.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. saw significant online growth last year, as well.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

NOVEMBER 4, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Omnichannel retailers Kohl’s and Nordstrom Inc. In response to COVID-19, Walmart has already integrated a touch-free payment system where customers can add money to their Walmart shopping app and use their phone to pay. saw significant online growth last year, as well.

eCommerce 78

eCommerce Social Media Payments Payment Services 78