Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.

Retail 271

Retail Shipping Costs Improvements Customer Experience 271

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Retail TouchPoints

DECEMBER 2, 2021

Ecommerce sites face a myriad of attack vectors that can threaten to hinder the performance of the site. In order for retailers to fully reap the benefits of ecommerce market growth, they must protect themselves from hostile bots; this will prevent costly attacks that could damage their sales, customer loyalty and brand reputation.

Payment Services 248

Payment Services eCommerce Payments Cryptocurrencies 248

365 Retail

MARCH 8, 2023

In 2022, roughly 1 billion consumers shopped on e-commerce channels across China, generating 45.3% As one of the world’s largest e-commerce markets in terms of sales, retailers and brands should look to China to keep on top of key trends, innovations, and consumption behaviours. of all retail sales online.

eCommerce 70

eCommerce Outdoor eCommerce Marketing Hobbies 70

Groove

JULY 31, 2023

eCommerce Marketing Automation. Why eCommerce Marketing Automation? As the eCommerce landscape continues to rapidly evolve (some might say mutate), businesses must adopt cutting-edge technologies and processes to stay competitive in the marketplace. That solution?

eCommerce Marketing 195

eCommerce Marketing eCommerce Marketing Customer Loyalty 195

UpSellIt

JULY 13, 2023

Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue. Data-Driven Personalization and Targeted Marketing Leverage the data you collect across all channels to personalize your marketing efforts.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Kissmetrics

OCTOBER 6, 2021

Plus, you don’t have to charge markup fees to cover those additional costs, so you can keep the prices low for your customers. The hiccup comes with marketing. Stores you could be selling wholesale to have the advantages of customer loyalty, brand recognition, a diverse inventory, and convenient locations.

Subscription 252

Subscription eCommerce Marketing Reference eCommerce 252

Optimizely

AUGUST 9, 2018

Jim Edgett, Head of Integrated Marketing at Gamestop. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. As the ecommerce market gets even more crowded, the prices will only continue to rise. Startups can’t do that.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

SEPTEMBER 6, 2021

With over 20 years in the B2B commerce space, Beck has lived through many digital transformations. He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. Richard Isaac , CEO, Real Decoy.

B2B 144

B2B eCommerce White Paper Seminar 144

Sailthru

JUNE 23, 2023

Millennials have come of age in a time of unprecedented technological growth and economic unrest. Personalized communication is a must, and their affinity for technology helps shape how they shop. 67% of Millennials are more likely to participate in a loyalty program this year compared to last. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

Elsner

APRIL 23, 2020

With the increasing pace of smartphone penetration in the market, the best way to draw customers is to get your business to their fingertips. That’s when the eCommerce market biggies started to launch their mobile apps. Increase In Customer Loyalty. As of September 2019, a whopping 150.6

Mobile 90

Mobile eCommerce Customer Payment Services 90

Optimizely

SEPTEMBER 4, 2018

Most advice for ecommerce marketers focuses on what you should be doing to improve your brand’s marketing. Even if you’ve created a robust ecommerce marketing strategy, doing the wrong thing at the wrong moment could chase away even your very best customers. Focus on paid acquisition, not customer loyalty.

eCommerce Marketing 231

eCommerce Marketing eCommerce Marketing Omnichannel 231

ROI Revolution

JUNE 19, 2019

FedEx announced that it won’t be renewing its air-delivery contract with Amazon and is turning its focus to serving the broader ecommerce market. FedEx saw their business with Amazon shrinking and decided to allocate those resources to other customers that weren’t fostering their own transportation services.

eCommerce 68

eCommerce Gifts Department Stores Social Media 68

Groove

JULY 2, 2019

When discounts and promotions are successfully implemented, your business is more likely to encourage customers to convert. This will help drive customer loyalty and customer acquisition. Overall, we recommend building custom promotional offers based on your business, customers and goals.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

lateshipment

MAY 5, 2021

Create a Loyalty Program. A customer loyalty program refers to a structured marketing solution focused on rewarding a customer who has engaged with a company repeatedly. Apart from improving relationships, implementing a reward program can encourage your customers to keep coming back to you.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130

Kissmetrics

NOVEMBER 8, 2017

Your team just clinched another new customer. Communication plays a critical role in fostering customer loyalty. For a business to thrive, it must provide customers with long-term value that translates into repeat purchases and, thus, increases the customer’s lifetime value to the company. That’s great news.

Shipping Costs 224

Shipping Costs Recommendation Marketing Customer Loyalty 224

Ecommerce Platforms

MARCH 24, 2022

Best known for its exceptional flexibility, Shopify is one of the most powerful tools in the ecommerce market. The more technology you want, including kitchen readers and bonus tools for team members, the more you can expect to pay. You can even allow your coffee shop customers to serve themselves! Ease of Use.

POS 104

POS lightspeed Payment Services Shopify 104

Optimizely

JUNE 29, 2017

Most ecommerce marketers know that on average, 80% of your sales will come from 20% of your customers. Because of their focus on everyday products they had no trouble acquiring new customers, but they hadn’t found the key to generating loyalty. The marketers at Manillo.dk

B2C 150

B2C Accessories Channel eCommerce Marketing 150

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Ecommerce Platforms

APRIL 3, 2020

According to Statista, the B2B eCommerce market worldwide is worth $12.2 That’s more than 6 times the value of B2C ecommerce. Companies in the B2B space rely on everything from ERP technology to self-service chatbots to generate sales in the modern landscape. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Smile.io

SEPTEMBER 10, 2020

It’s essential for eCommerce brands to use value-add marketing concepts to create content and increase visibility during this stage of the buyer’s journey, so prospects remember your brand as they move onto the consideration stage. Retain existing customers by nurturing them post-purchase.

Consumer 46

Consumer Social Media SEO Webinar 46

SellBrite

MAY 13, 2019

It’s more advised for retailers who already have significant momentum behind them, but the benefits are various: The reduced amount of mediation brings the seller closer to their customers. This opens up avenues for boosting customer loyalty, and the direct-to-consumer (D2C) storefront model helps builds trust.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

FastSpring

MARCH 20, 2020

Rewarded customers for their loyalty. Customers always like to know they’re valued. And there are lots of different customer loyalty programs out there to make them feel a little more loved right now. Tier-based system – move customers to different levels with varying perks based on their purchases.

Gifts 79

Gifts Blog SEO Social Media 79

Smile.io

MAY 18, 2023

Instead, set your store up for long-term success by making a clear plan on how you will approach marketing–also known as a marketing strategy. What is a marketing strategy? An ecommerce marketing strategy is the guiding light that will inform all of your future promotional campaigns.

eCommerce Marketing 53

eCommerce Marketing eCommerce Marketing Social Media 53

Demac Media

AUGUST 29, 2017

Klevu’s technology collects data the moment your customer begins typing in the search bar. The number one leader in search technology, Klevu offers retailers a fast, flexible and self-learning search tool that guarantees increased conversion to sales. rewards customers with points each time they make a profitable action online.

Shopify 43

Shopify eCommerce Beauty and Health Small Business Retail 43

SellBrite

FEBRUARY 11, 2019

The key to sustaining long-term growth with this cycle is to take a customer-focused approach. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protective of Day 1 vitality.”

eCommerce 81

eCommerce Shipping Costs Social Media Shipping 81

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

RetailMinded

FEBRUARY 2, 2023

Retailers must focus on the post-purchase experience to create customer loyalty. The economic downturn, however, has forced some retailers to cut support resources, so it’s more important than ever for them to adopt technology to automate returns.

Retail 98

Retail Clothing Online Retail Travel 98

BigCommerce

FEBRUARY 13, 2018

Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. History of Ecommerce. The history of ecommerce dates back further than you might think. Ecommerce Timeline: Year Major Ecommerce Event. William Harris, Ecommerce Marketing Expert, Elumynt.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Ecommerce Platforms

DECEMBER 14, 2021

Email marketing tools give today’s WooCommerce store owners an opportunity to nurture potential leads over time. While marketing technology has certainly evolved over the years, email continues to be the best way of interacting with customers long-term. SMS notifications for cross-channel marketing. Pricing ??.

WooCommerce 104

WooCommerce Marketing Multi-channel Social Media 104

BigCommerce

DECEMBER 20, 2017

Because a lot happens in a year within retail and ecommerce. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Community Building, Customer Engagement & CRM. Technology. Email Marketing, Automation & AOV. Influencer Marketing.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Algopix

JULY 26, 2023

Furthermore, advancements in mobile technology have enabled consumers to make purchases on-the-go, further boosting eCommerce sales. Shopping cart solutions facilitate the online purchase process by allowing customers to add products to their cart, review items, and proceed to checkout securely.

Shopping Carts 126

Shopping Carts Payment Services 3dcart eCommerce Platforms 126

Ecommerce Platforms

JANUARY 22, 2019

You get to customize your entire rewards program and choose from a wide variety of preset color schemes that match your website. There are also several campaigns for increasing customer loyalty points on holidays and special occasions.

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

Ecommerce Platforms

MARCH 15, 2023

In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment. Currently, the global ecommerce market is expected to reach a value of around $58.74

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

SellBrite

MARCH 2, 2018

As consumers spend more money than ever buying products online, ecommerce companies continue to look for and invest in new ways to stand out, capture attention, drive conversions, and secure customer loyalty. To survive in ecommerce, you can’t do the same thing you did last year. Transparency.

eCommerce 107

eCommerce Social Media Shopify Mobile 107

Ecommerce Platforms

OCTOBER 31, 2021

Wix seems to roll out new features and functionality for the digital world on a constant basis, from AI technology to help you build your website, to direct integrations with dropshipping tools like Modalyst. One of the recent introductions from Wix to hit the digital market is Ascend.

Payment Services 195

Payment Services Payments Social Media SEO 195

Kibo

SEPTEMBER 14, 2021

The global B2B ecommerce market was worth $6.6 This is nearly twice the size of the global B2C market, which was valued at just under $3.7 More robust technologies, a younger buying demographic, and the demand for a range of products from electronics to clothing to books are all contributing to the rapid pace of growth.

eCommerce Platforms 62

eCommerce Platforms Payment Services B2B eCommerce 62