Korona

FEBRUARY 9, 2023

A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. And for the best development of a customer loyalty program, it is important to study the profile of your current customers.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. that’s why marketing teams are allocating more of their spend towards them. Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Multi-channel 139

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 223

Payments Payment Services Customer Experience Social Media 223

ESW

SEPTEMBER 29, 2023

Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

365 Retail

DECEMBER 7, 2021

Starting a retail business can be challenging nowadays due to the amount of competition you face, especially in online sales. Read on to learn more in our guide to 7 trends you should try and tap into when starting a retail business today. Creating a Seamless Omnichannel Customer Experience. Drop Shipping.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

ESW

JANUARY 16, 2024

The flood of post-holiday returns is a perennial headache for brands and retailers. But returns also present opportunities for online retailers and brands. Brands and retailers should, of course, focus on reducing returns. Retailers can use the returns process to collect valuable first-party data.

Gifts 78

Gifts Consumer Electronics Clothing Information 78

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 However, this is hardly surprising, considering online shopping is inextricable from our modern existence. When successfully running an online store, you have to sell products and process payments. Marketing Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Wiser

JANUARY 18, 2019

Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. It can be difficult to keep up with these trends and customer demands. Take a look at what customers are expecting from brands this year. In-Store Preferences. 2019 Shopping Trends.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Neil Patel: Co-Founder at Neil Patel Digital , SEO and Growth-Marketing Guru.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

APRIL 17, 2019

Online retailers face an uphill battle in securing new customers. Many of these websites serve market niches – meaning it’s becoming increasingly difficult for general ecommerce sites to maintain market share against specialized retailers. More than one hundred thousand websites launch every day.

eCommerce 129

eCommerce Arts Reference Customer Loyalty 129

Kibo

DECEMBER 14, 2021

To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Online Shopping Biggest Among Millennials. In other words, digital retail has simply become an extension of the real world.

Social Media 62

Social Media Retail Mobile Omnichannel 62

lateshipment

MAY 26, 2022

This lack of effort by brands in the post-purchase leads to a big post-purchase gap coupled with carrier errors, customer anxiety, complicated delivery, and returns experiences. The Big Post-Purchase CX Gap in Online Retail (And What It Really Means to Your Business). Get customer feedback around their delivery experience.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

BigCommerce

AUGUST 17, 2018

You’ve probably noticed that there are dozens of SaaS products on the market claiming to ease your transition into ecommerce. Marketing your store. We’ll look at how three ecommerce professionals were able to transition from brick-and-mortar to online shopping. Determine your primary customers. Optimizing your store.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. With a compound annual growth rate of 11.3% (2023-2027), the market is expected to reach a volume of US$11,707 million by 2027.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

MAY 10, 2024

Data management is a necessary part of a company’s digital strategy but is especially important for online retailers. As this data becomes product information and data-driven content that must answer customers’ questions, fulfill their desires, and lead to sales, better data makes all the difference.

eCommerce 289

eCommerce Management Information Customer Loyalty 289

OrderDynamics

APRIL 25, 2019

It can be an opportunity to engage customers. Yet, if done poorly it harms customer loyalty. For a look at why customers like BOPIS as in-store experiences, take a look at the ICE model. Lessons from 300 Retail Journeys. From the 300 omnichannel journeys there are a few key lessons for retailers.

Retail 57

Retail Management Customer Loyalty Technology 57

retailnext

FEBRUARY 6, 2020

In an effort to meet customer demand and increase the likelihood of customer loyalty, retail brands need to find ways to ensure a customer’s shopping experience fits seamlessly into the rest of their daily routine. Customize the experience with benefit-led selling. Dare to be more digital in-store.

Customer 81

Customer Retail Live Chat eCommerce 81

Prisync

AUGUST 9, 2018

This makes it more difficult for online retailers to compete, however, it’s not impossible. In this post, we’re going to look at a range of different back-to-school tactics you can employ into your own marketing arsenal to make sure you dominate your competition and sales. Don’t neglect the omnichannel experience.

eCommerce 42

eCommerce Shipping Costs Shipping Social Media 42

Korona

JUNE 8, 2022

In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience. In addition, companies that excel in customer experience generate 4-8% more revenue than their market. . What is smart retail technology? Buy Now, Pay Later (BNPL).

Technology 52

Technology Payment Services Payments Retail 52

Retail TouchPoints

MARCH 13, 2023

We marveled at the influence of the “power shopper” — high-frequency shoppers who made online purchases once a week or more. These highly valuable customers were coveted by online retailers across categories, reshaping the internet economy according to their preferences. What Loyalty?

Retail 222

Retail Omnichannel Shopping Carts Consumer 222

Fabric

AUGUST 8, 2023

According to another survey, 85% of online shoppers said that a poor delivery experience would prevent them from ordering from an online retailer again. It enables real-time visibility into the end-to-end order process and helps businesses cut fulfillment times and costs without compromising the customer experience.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Some of these costs and additional paperwork are also applicable to British customers buying products that have been shipped from the EU. Supporting an Omnichannel Future.

Fulfillment 149

Fulfillment Supplies Retail Shipping Costs 149

Retalon

DECEMBER 8, 2021

Unfortunately, this notion of simplicity makes it easy for retailers to overlook the underlying importance of order fulfillment and the significant impacts and benefits it can provide to their respective retail businesses. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Retalon

SEPTEMBER 22, 2021

In fact, it can even be viewed as the natural evolution of omnichannel retail — the ultimate blending of online with brick-and-mortar. BOPIS should be part of your retail business’s future. Furthermore, many online retailers provide easy-to-use comparison tools. So, if it isn’t already.

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

365 Retail

MARCH 27, 2024

Curating a seamless, device-agnostic, omnichannel experience is now absolutely crucial for the modern online retailer, as it serves to boost sales, increase customer loyalty, and drive long-term growth. No longer are brands limited to channels like email and SMS messaging.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

UpSellIt

AUGUST 3, 2023

Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. Behavior: Browsing habits, engagement with marketing campaigns, funnel stage, etc. Geographics: Location, climate, etc.

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

Ecommerce Platforms

NOVEMBER 11, 2019

Put differently, an ecommerce retailer needs customers to hit the checkout button over and over again. . And to do that concisely, a wide-reaching loyalty program would suffice. It precisely works for both brick and mortar stores, and online retailers in a pretty much incisive way. . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

lateshipment

FEBRUARY 10, 2021

Mimicking such experiences on your digital store will be key to retaining customers and improving Customer Lifetime Value (CLTV) in the current eCommerce climate. The Big Post-Purchase CX Gap in Online Retail (And What. Businesses get 6-8 touchpoints in the post-purchase to interact with customers and engage with them.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

The post-purchase CX gap (as it is called) is a result of businesses like yours losing control over the experience you provide to your customers after parcels have been handed over to a third-party shipping carrier, who may not share the same level of commitment to a cohesive customer experience. It Really Means to Your Business).

Improvements 130

Improvements Customer Shipping Costs Shipping 130

Ecommerce Platforms

JANUARY 18, 2021

That’s why we’re going to simplify things for you by comparing two of the most popular online shop builders on the market: Lightspeed and Shopify. Used by big-named brands like Goop, Sony, and Nobu, Lightspeed is a cloud-based all-in-one POS solution for retail businesses, golf, and restaurant outlets.

lightspeed 145

lightspeed POS Shopify Payment Services 145

lateshipment

FEBRUARY 10, 2021

The post-purchase CX gap (as it is called) is a result of businesses like yours losing control over the experience you provide to your customers after parcels have been handed over to third-party shipping carriers/partners, who may not share the same level of commitment towards ensuring a delightful and frictionless delivery experience.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

iVend

SEPTEMBER 14, 2021

Read More Online growth = returns growth Online shopping has always had a higher rate of returns than brick and mortar – according to industry analysts Retail Dive, whilst store returns sit at 9%, online returns are more than double this rate at around 20%.

Customer Experience 98

Customer Experience Customer Customer Loyalty eCommerce 98

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 118

POS Payment Services Merchant Services lightspeed 118