Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. Cyberattacks and network outages can disrupt operations and erode customer loyalty. In the store environment, retailers need to evaluate the physical security of POS terminals and self-scanning technology.

Payment Services 264

Payment Services Retail POS Operations 264

Wiser

DECEMBER 18, 2023

By comparing your DSOS with competitors’, you can gain insights into your relative performance and devise strategies to increase your share. Optimize Marketing Efforts: DSOS can help you measure the effectiveness of your marketing and promotional campaigns, helping you to finetune your strategies for a better return on investment.

Online Retail 139

Online Retail Information Improvements Management 139

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 236

Subscription B2B Mobile Customer Experience 236

Retail TouchPoints

OCTOBER 21, 2020

That’s a question we’ve sought to explore in the CodeBroker Mobile Coupon Survey. One of our key findings: millennials are increasingly interested in, and highly likely to respond to, mobile coupons — but only if those coupons are presented to them through preferred channels and with the right offer. The Mobile Tipping Point.

Marketing 197

Marketing Mobile Customer Loyalty Channel 197

Retail TouchPoints

JULY 3, 2023

Many of us have become experts at navigating an ecommerce site in seconds, and some of us may even pay for groceries via mobile apps on our smartphones. Despite its growing popularity, many business leaders and IT teams aren’t taking full advantage of this technology. Here’s how.

Consumer 244

Consumer Omnichannel Retail Technology 244

Retail TouchPoints

AUGUST 18, 2023

We might use the copy they recommend for an ad, or OK [what might seem to be an] ‘out there’ print design for a swim trunk, and our customer base sees that.” Retailers also need to apply this mobile-first lens to everything that happens after the purchase is made, including package tracking and product returns.

Mobile 239

Mobile PayPal Consumer Customer Loyalty 239

Retail TouchPoints

JULY 20, 2022

Experts agree that the supply chain has more impact on the customer experience than ever before. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. . Top Supply Chain Investments.

Supplies 303

Supplies Shipping Costs Customer Loyalty Technology 303

Kissmetrics

OCTOBER 29, 2020

According to Smart Insights , 45 percent of companies don’t have a clearly defined digital marketing strategy; 17 percent of companies have a digital marketing strategy in place, but it’s separate from their marketing plan. They don’t have the strategy, tactics, or tools they need to market their business well.

Marketing 363

Marketing Document Channel Social Media 363

Wiser

JANUARY 8, 2024

Regular retail price checks provide insights into the pricing strategies of competitors, thus helping businesses to adjust their pricing models effectively and maintain a competitive edge. This not only prevents customer dissatisfaction stemming from pricing and display discrepancies, but also builds trust and fosters customer loyalty.

Operations 141

Operations Technology Mobile Customer Experience 141

Retail TouchPoints

FEBRUARY 9, 2021

. “One of our strategies for competing in today’s crowded ecommerce market is to create a seamless, engaging customer experience across web, mobile and other channels that increases customer loyalty,” said Daniel Frattaroli, Director of Ecommerce at GNC in a statement.

eCommerce 199

eCommerce Beauty and Health Customer Loyalty Customer Experience 199

Retail TouchPoints

NOVEMBER 28, 2023

Fortunately, RMNs have the power to raise brand awareness, nurture customer loyalty and show off our brands’ creativity while closing the sale, because retail media is full-funnel. In our commerce strategies, we can employ tactics to capture, educate and encourage our audience at all stages of buying.

Retail 238

Retail Social Media Channel Consumer 238

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Lead Capture Upsellit’s Lead Capture feature captures new-to-file leads throughout every phase of the customer journey. ” What is Upsellit’s Remarketing Experience?

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

RetailMinded

JULY 29, 2023

I’ll then suggest some effective strategies that independent retailers can use to stay ahead of the competition. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. So let’s get to it!

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

I’ll then suggest some effective strategies that independent retailers can use to stay ahead of the competition. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing. So let’s get to it!

Payment Services 52

Payment Services Consumer Retail Social Media 52

Retail TouchPoints

FEBRUARY 17, 2021

In order to do this, retailers need to leverage valuable consumer data to create a more targeted marketing strategy. With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. Invest in Technology Solutions. Reward Your Most Loyal Customers.

Customer Data 238

Customer Data Marketing Customer POS 238

365 Retail

DECEMBER 8, 2021

Antavo , the loyalty technology provider has today launched a new report into the state of the loyalty programme market. While 61% of brands invested in the development of their loyalty strategy during the pandemic, more than two thirds (72%) of respondents are now planning a further revamp within the next three years.

Customer Loyalty 52

Customer Loyalty Customer Download Fashion 52

Retail TouchPoints

OCTOBER 5, 2021

With conversational commerce solutions, brands can unlock a seamless omnichannel experience, win lasting customer loyalty and drive revenue. Modern consumers live on their mobile devices. Customer service is an integral part of the omnichannel experience equation that should not be forgotten or neglected.

Omnichannel 262

Omnichannel Customer Loyalty B2C B2B 262

Retail TouchPoints

NOVEMBER 18, 2021

17, provided plenty of answers in the form of tips, technology use cases, real-world success stories and a raft of innovative ideas. Employ new extended reality (XR) and the latest visual technologies to bring products to life online. Employ new extended reality (XR) and the latest visual technologies to bring products to life online.

Consumer 259

Consumer Merchant Services Social Media Technology 259

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

RetailMinded

OCTOBER 27, 2022

With the advent of technology, business owners are now aligning their companies towards changing trends. This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. The three categories of M-commerce include mobile shopping, mobile payments, and mobile banking.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

RetailMinded

SEPTEMBER 29, 2020

Contributed by Dipesh Hinduja, Mobile Solutions Architect at Stratix. Prior to the rise of the COVID-19 pandemic, retailers were investing in stores by right-sizing their real estate footprints and reshaping the store experience around customer engagement. Associate mobile is key to the future of retail. . Mobile POS.

Mobile 69

Mobile Retail POS Demo 69

iVend

JUNE 6, 2022

Brands with a retail strategy that shows they are aware of their responsibilities, and are taking action to make the world a better place are driving greater engagement and loyalty. iVend Loyalty iVend helps retailers communicate their brand ethos. Read more about how retail technology helps to build loyalty.

Retail 98

Retail Customer Loyalty Fashion Customer Experience 98

Retail TouchPoints

NOVEMBER 18, 2020

Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must evolve and adjust their strategies in completely new ways. As part of any customer retention strategy, companies should look to offer complementary products or services in tandem with their main product (also known as cross-selling).

Customer Retention 254

Customer Retention Information Customer Loyalty Mobile 254

Smile.io

MARCH 8, 2024

Each one of those users is a potential customer.    Another important factor is technology. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices. More than 88% of global mobile phone users use social media platforms. billion visitors in 2022.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 230

POS Merchant Services Supplies Improvements 230

SellBrite

MAY 13, 2019

And providing a better standard of customer experience will never not be a challenge to online sellers. With mobile sales estimated to reach $3.56 Moreover, transparency in your dealings is a surefire way to build brand loyalty. Give a few of these new strategies a spin and give new life to your ecommerce business.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Retail TouchPoints

DECEMBER 8, 2020

Additionally, they can use it to help drive loyalty, trust and engagement through personalized experiences such as targeted mobile promotions and campaigns. Renewed Emphasis on Convenience Opens the Door for More Customers. COVID-19 shook customer loyalty, with 73% of U.S. Making the Best of a Black Swan.

Retail 290

Retail Outdoor Information Customer Loyalty 290

ChannelAdvisor

OCTOBER 16, 2020

With that in mind, retailers need to have their digital strategies in order long before consumers start thinking about gifting. Give yourself time to establish, get acquainted with and troubleshoot new technologies long before it’s time to manage the holiday rush. Consider more mobile-friendly payment options like Venmo or Apple Pay.

Blog 64

Blog Marketing Customer Loyalty Mobile 64

Wiser

OCTOBER 11, 2023

Key factors to consider include the brand’s target audience, product offerings, pricing strategy, and scalability. The chosen model should align with the brand’s long-term growth strategy and customer satisfaction objectives.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. How to Get the Most Value From Your Loyalty Program This Season.

Payments 236

Payments Payment Services Customer Experience Social Media 236

Retail TouchPoints

SEPTEMBER 17, 2020

But in the customer’s mind, they have one relationship with the retailer, not separate ones for every channel. That unified relationship needs to be consistent across all interactions, whether online, in-store, via email or on mobile. Retailers also must put the tools in place to continuously reengage with the customer.

eCommerce 194

eCommerce Mobile Channel Customer Loyalty 194

Ecommerce Platforms

AUGUST 29, 2022

The technology comes with a fantastic app market, brimming with tools to add to your store. Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. Many businesses also now allow customers to return items they ordered online to a local store to receive a refund or even cash. There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. Many businesses also now allow customers to return items they ordered online to a local store to receive a refund or even cash. There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150