Remove Customer Loyalty Remove Omnichannel Remove Point of Sale Remove Technology
article thumbnail

Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges. Creating a Frictionless Returns Process.

article thumbnail

Consumers Want an Experience That’s Driven by Cloud Retailing – Even if They Don’t Know It

Retail TouchPoints

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer data: Which retailers are leading the way?

365 Retail

To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.

article thumbnail

An Advanced Approach To Fraud Protection

RTP blog

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. As Senior Vice President, Technology Services, KC Fox heads Radial’s technology team.

article thumbnail

3 Ways Retailers can Benefit from the Shift Toward Digitization

Retail TouchPoints

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Customers can check stock levels before ordering products using track-and-trace technologies.

POS 221
article thumbnail

The Best Cheap POS System for 2022

Ecommerce Platforms

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment.

POS 197
article thumbnail

Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. These breakthrough technologies have the potential to reshape both consumer and business transactions.