Wiser

SEPTEMBER 6, 2022

For most, the answer will be price. The ability to compare prices, get the lowest prices, find good deals on products, and so on. The bottom line is that price is always top of mind for consumers. A separate Wiser survey of headphones shoppers had price as one of the top-five reasons to buy. What Is Price Matching?

Shipping Costs 144

Shipping Costs Online Retail Presentation Consumer 144

Retail TouchPoints

JUNE 27, 2022

Retailers need to readjust their strategies business-wide as they prepare to meet empowered customers who have more choices than ever in a tough economy that’s giving them more reasons than ever to seek out the best price — wherever it may be. The result? Marketplaces Forcing Retailers to Get Unique.

Shipping Costs 235

Shipping Costs Omnichannel Customer Retention Retail 235

Retail TouchPoints

JANUARY 3, 2024

The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction. Retailers must recognize that an efficient returns process is not just a cost-saving measure but also a growth strategy.

Retail 265

Retail Shipping Costs Improvements Customer Experience 265

Retail TouchPoints

SEPTEMBER 13, 2023

These sorts of requests — known as chargebacks — are very expensive and time-consuming for all parties involved. In fact, there are roughly 615 million chargebacks happening every year and the average chargeback costs $191, which amounts to $117.46 Tackling issues that affect the overall customer experience is crucial.

Shipping Costs 242

Shipping Costs Payment Services Banking Retail 242

Smile.io

NOVEMBER 15, 2023

Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?

Customer Loyalty 58

Customer Loyalty Customer Beauty and Health Food and Beverages 58

lateshipment

FEBRUARY 3, 2023

Thus, it is clear that while acquiring new customers is important, retaining existing ones is often more profitable and cost-effective in the long run. Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Post-purchase CX Strategies to Build a Customer Base 1.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Smile.io

FEBRUARY 2, 2024

Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io Discover 5 loyalty program strategies to incorporate using Smile.io.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

AUGUST 30, 2023

Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?

Customer Loyalty 254

Customer Loyalty Retail Shipping Costs Financial Services 254

Kissmetrics

APRIL 30, 2021

In this post, you’ll learn what an MOQ is, how to set one that won’t make your customers run for the hills, and how to use the strategy to increase your profits and reduce your expenses. With an MOQ in place, it ensures you’re covering production costs and making a profit. What Is Minimum Order Quantity?

Shipping Costs 278

Shipping Costs Shipping eCommerce Definition 278

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

RTP blog

SEPTEMBER 10, 2018

By Aaron Roy, Bond Any retailer knows the importance of customer loyalty. According to recent research from EY , almost nine out of 10 retailers believe a loyalty strategy is key to their business success. So, how can retailers tap into their customers’ emotion? It makes sense, too.

Customer Loyalty 150

Customer Loyalty Customer Retail Shipping Costs 150

Optimizely

JULY 19, 2018

In today’s ecommerce landscape, this insatiable need to snag a discount before placing an order speaks to the price-obsessed consumer mindset today. Coupons are hardly a viable strategy for building a long-term, sustainable ecommerce business. Not only is the repeat purchase at risk in these scenarios—so is customer loyalty.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

lateshipment

NOVEMBER 26, 2023

To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates. Cost-effectiveness: Retaining existing customers is significantly more cost-effective than acquiring new ones. Are you one of such businesses?

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Groove

FEBRUARY 7, 2019

Many factors contribute to cart abandonment, such as competitive pricing, uncertainty about store credibility and general forgetfulness. Rather, an optimized abandoned cart email strategy provides the perfect opportunity for brands to recover revenue. Abandoned Cart Email Strategies. Free Shipping. A/B Testing.

Shipping Costs 210

Shipping Costs Shopping Carts Shipping Recommendation 210

Omnisend

JANUARY 5, 2024

Reading Time: 7 minutes It’s a common myth that cross-selling and upselling are pushy marketing tactics used to trick customers into spending more. When used right, these strategies can enhance customer experience and build long-term relationships. The key is to have the customer’s interests in mind. What is upselling?

Shipping Costs 88

Shipping Costs Recommendation eCommerce Customer Loyalty 88

Fabric

SEPTEMBER 5, 2023

Yet today, curbside pickup has quickly become one of the more popular fulfillment strategies offered by omnichannel e-commerce retailers and it has transformed the way customers interact with businesses, providing a more seamless and convenient shopping experience. These business purchases are all available for curbside pickup.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Ecommerce Platforms

JANUARY 24, 2023

Loyalty and Referrals The Yotpo loyalty and referral program is designed to help foster engagement with existing customers and entice new ones to power your re-engagement and retention strategy. You can create customized loyalty and referral programs. every four weeks) and receive a discounted price.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! .

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

JULY 20, 2020

While the latter may be true, excess inventory also has a silver lining of hidden pathways to optimizing excess inventory that lead straight to your bottom line through distribution in the off-price retail market. Viewing Off-Price As A Partner. Viewing Off-Price As A Partner. How Is Excess Inventory Optimized?

Shipping Costs 149

Shipping Costs Retail Fashion Customer Loyalty 149

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Algopix

JANUARY 22, 2024

With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. You need smart strategies to convert one-time buyers into lifelong brand advocates. Competitive pricing: Offer prices comparable or lower than alternatives in your niche.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the first quarter, the average selling price (ASP) increased by 11% in the U.S. Shoppers will Buy Even Earlier to Avoid Price Hikes. Loyalty Shifts to Value.

Shipping Costs 284

Shipping Costs Gifts Fulfillment Consumer 284

Retail TouchPoints

JULY 20, 2022

Experts agree that the supply chain has more impact on the customer experience than ever before. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

Supplies 298

Supplies Shipping Costs Customer Loyalty Technology 298

Retail TouchPoints

DECEMBER 3, 2021

The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. So how can retailers make the right pricing and promotion decisions to truly boost profits without wasting time? This being said, promotional planning goes beyond pricing.

Shipping Costs 252

Shipping Costs eCommerce Customer Loyalty Information 252

BigCommerce

JULY 25, 2017

Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success). Video is a major part of his ecommerce strategy. Ecommerce Strategies from BombTech Golf. Ecommerce Strategies from Spearmint LOVE.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Omnisend

JUNE 14, 2021

Depending on what kind of information the store makes available, the customer would also be able to see other information for those sneakers—where the materials were sourced, manufactured, handled, shipped, etc. How NFTs can impact customer reward and loyalty strategies. The move to “phygital”.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

ecomdash

JUNE 6, 2019

Fast shipping is no longer a nice perk, it’s a requirement. Amazon, eBay, and Walmart have all raised the bar when it comes to delivery expectations, but it’s not just your customers who benefit from offering fast shipping. Implementing a fast shipping strategy benefits almost every stage of the customer journey.

Shipping Costs 117

Shipping Costs Shipping Fulfillment Multichannel 117

lateshipment

MAY 26, 2022

As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. The CX journey continues post-purchase with shipping, tracking, delivery, returns, reviews, and more.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

BigCommerce

JUNE 13, 2017

And you can clearly see this particular brand is heavily focused on increasing returning customer spend. . This is because earn net new customers is expensive. It also means your customer lifetime value is low (which decreases how much you will be willing to spend on advertising –– and thus will limit your ad visibility).

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

lateshipment

SEPTEMBER 2, 2021

A relatively new business model, the direct-to-consumer strategy is becoming an increasingly favorite route for manufacturers and CPG (Consumer Packaged Goods) brands to produce, market, and sell products directly to the consumer themselves, doing away with any middlemen. However, leveraging this tech is still an expensive affair.

Shipping Costs 246

Shipping Costs eCommerce Supplies Fulfillment 246

365 Retail

OCTOBER 25, 2022

Customers always love a discount, but, with so much competition, incentives need to go further than simple price drops. We know from our recent BFCM research that for 75 per cent of consumers free gifts would influence a purchase, and 80 per cent say that free or discounted shipping would make them more likely to spend.

Customer Loyalty 52

Customer Loyalty Shipping Costs Customer Shipping 52

Omnisend

MAY 3, 2021

This perpetual negotiation is the heart of pricing strategies, which often calls to consider a discount pricing strategy. Hold a product too high on a podium, with a high price tag and a reluctance to ever engage in discount pricing, and you risk losing a lot of customers. Types of Discount Pricing.

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

Wiser

OCTOBER 11, 2023

Key factors to consider include the brand’s target audience, product offerings, pricing strategy, and scalability. The chosen model should align with the brand’s long-term growth strategy and customer satisfaction objectives. Key Features: Relationship-driven, bulk orders, contract-based pricing.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Algopix

OCTOBER 21, 2023

Customer Metrics Measuring Customer Acquisition and Retention Customer metrics help you understand how well you are attracting and retaining customers. Purchase Frequency: How often a customer makes a purchase. Customer Lifespan: The length of time a customer remains active.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

Retail TouchPoints

JULY 10, 2023

And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand.  Automatic price optimization. Consumers today are continuously looking for the best prices before making a purchase decision. Assistive customer service.

Merchant Services 273

Merchant Services Shipping Costs Retail Social Media 273

Wiser

JUNE 25, 2019

Customer loyalty plans are becoming more common among both brick – and – mortar and online stores. But not all customer loyalty plans are created equal — Do consumers notice the differences? Do those differences impact their decision to join a loyalty program? Free shipping (68 percent) .

Customer Loyalty 74

Customer Loyalty Customer Shipping Costs Shipping 74

Ecommerce Platforms

FEBRUARY 26, 2023

Building a sustainable, ethical business might not seem like the best way to increase your profits, but studies are beginning to demonstrate just how effective this strategy can be. In one report, researchers found 78% of customers say they’re more likely to buy something with an environmentally-friendly label.

Shipping Costs 104

Shipping Costs Payment Services Shipping Subscription 104