RTP blog

MARCH 20, 2019

Adam Blair, Editor: One of the biggest reasons brands are ramping up their DTC operations (beyond the obvious one of selling more stuff) is the tremendous opportunity to gather first-party data about customers — not just who they are but what kinds of marketing they respond to, as well as what they like (and don’t like) about the brand’s products.

Retail 150

Retail eCommerce Social Media Article 150

Smile.io

AUGUST 25, 2023

From a branded explainer page, clever VIP tier names, and on-theme language such as “Rewards Designed For You”, customers know the loyalty program is closely aligned with the brand values. Customers not only get to show off their artwork to a like-minded community and inspire others—they get rewarded for doing so!

Customer Loyalty 77

Customer Loyalty Beauty and Health Food and Beverages Customer 77

RTP blog

AUGUST 16, 2017

Debbie Hauss, Editor-in-Chief: I have to admit, I was surprised when I saw the results of the JDA survey — not because I think BOPIS and other fulfillment options aren’t important, but I didn’t think they would overshadow the importance of a unique store experience.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150

Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Challenge 3: Coping with Online Demand.

Retail 279

Retail Social Media Channel Multichannel 279

Omnisend

JANUARY 26, 2021

Both tools were built with one goal in mind: to help ecommerce businesses engage with their customers and drive revenue through email marketing. According to customers’ reviews on the G2 platform. But if your company uses a different platform, you will need some knowledge of API and how to move all your customer data to Bronto.

Live Chat 148

Live Chat Demo Subscription Books 148

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Don Davis, Editor at Large, Internet Retailer. Your customers are on Amazon.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. Customers pay between $60 to $120 per year for access to stores, regardless of what they buy. Contributing Editor Jeff Haden. Perhaps you’re thinking of creating your own program, too.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Ecommerce Platforms

APRIL 30, 2020

As far as features, SendinBlue stands out thanks to its ability to retarget your customers with SMS campaigns and automatic sync of all your new customers with SendinBlue. You’ll have to get in touch with SendinBlue’s sales department for a custom quote. GetResponse offers 4 pricing plans. Who It's For.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Ecommerce Platforms

MARCH 23, 2021

Customer support. Customer Support. For instance, you can fulfill and collect orders, access business insights (sales figures, profits, and so on), oversee customer payments, etc. Automation: You can automate and track every step of the customer journey from purchase to delivery. Customer Support. Pricing plans.

Shopify 211

Shopify Shipping Costs Payment Services Payments 211

Smile.io

MARCH 22, 2024

Your entire brand experience should work together to deliver the best customer experience possible. In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? This includes your product line-up, promotional campaigns, and loyalty program.

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Ecommerce Platforms

APRIL 16, 2018

However, we've found an option called Teachery , which has absolutely no fees, affordable monthly plans, and some top-notch customer support. In this Teachery review, we'll talk about things like pricing, features, and customer support. A Beautiful Course Editor. Custom Styling. A full course editor. Drip content.

Payments 123

Payments Payment Services Document eCommerce Platforms 123

ESW

NOVEMBER 12, 2018

However, recent changes brought about by GDPR in May led to a flood of privacy policy update emails to customers. Smart brands, however, were left wondering how they can use their privacy policies to engage customers instead of alienating them. Crafting a customer-friendly policy is more than a formality.

Customer 87

Customer Consumer Information Other 87

Omnisend

NOVEMBER 13, 2023

Reading Time: 13 minutes It’s a common belief that displaying an email address on an ecommerce site is sufficient for customer communication. A contact form ensures that customer inquiries are consistent and easy to manage. It also offers an additional layer of security, protecting both businesses and customers from spam.

Payment Services 88

Payment Services eCommerce WooCommerce Document 88

GetElastic

JUNE 14, 2023

While it’s easy to set up a landing page in Shopify, breaking the order flow leads to compounding problems with fulfillment, customer success, and more. That’s why we recently acquired Unstack to bring commerce, content, and customer data together for business users with a merchandiser-friendly, low-code visual editor.

Shopify 78

Shopify Order Fulfillment Fulfillment Social Media 78

Ecommerce Platforms

FEBRUARY 15, 2023

Since its start in 2014, Bright Data has become one of the top web data platforms used by fortune 500 companies across all kinds of industries. At the time of writing, over 15,000 customers use this platform to capture public data at scale and organize it with complete transparency and compliance.

Social Media 183

Social Media Mobile Management Information 183

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. Rewards apps allow you to implement different kinds of rewards based on customer behavior. The idea is to give customers a reason to keep coming back and shopping with you.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

SEPTEMBER 21, 2021

And with their new WYSIWYG editor, sellers can now finetune their store's design and feel to match that of their existing brand. Instead of managing a completely different MailChimp account, Sellfy gives you custom purchase emails that send out automatically. Two Payment Options with Quite a Few Customization Modules.

Payment Services 196

Payment Services Payments PayPal Social Media 196

Omnisend

NOVEMBER 20, 2023

Extensive customization: There’s a wealth of templates and design options that you can customize to fit your needs. Reliable customer support: Wix provides excellent customer support by troubleshooting and ensuring an optimal user experience. Customers also commend the platform’s exceptional customer support.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

APRIL 16, 2018

However, we've found an option called Teachery , which has absolutely no fees, affordable monthly plans, and some top-notch customer support. In this Teachery review, we'll talk about things like pricing, features, and customer support. A Beautiful Course Editor. Custom Styling. A full course editor. Drip content.

Payments 80

Payments Payment Services Document eCommerce Platforms 80

GetElastic

SEPTEMBER 30, 2021

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. Almost every online activity generates data that can be collected, stored, and shared. Impact of GDPR since 2018?

Consumer 144

Consumer Information Fulfillment Social Media 144

Ecommerce Platforms

FEBRUARY 2, 2023

There comes the point that Shopify’s infrastructure no longer allows as much scalability and customization as your business might like. Once you pick a theme , you can customize it to suit your brand and use a wide range of in-built selling, order, and inventory management features to launch and govern your online store.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Ecommerce Platforms

MAY 3, 2023

As the “Enterprise” Shopify solution, Shopify Plus offers a host of opportunities to strengthen your sales, and customize your store. You can set up specific accounts for customer service reps, technical administrators, and so on. The question is, how is it actually different to the core Shopify service? What is Shopify?

Shopify 104

Shopify Merchant Services Shipping Costs Payment Services 104

Ecommerce Platforms

OCTOBER 22, 2021

Ideally, the platform in question will also offer customer support and cater to all ability levels, from absolute beginners to experts. Ideally, if you’re starting out, you may want to ensure your website builder offers plenty of free, easy-to-customize templates that negate the need for a website developer. Your Timetable.

Payment Services 118

Payment Services Payments Merchant Services eCommerce 118

Sailthru

MAY 6, 2019

With Lifecycle Optimizer and Email Composer , Sailthru clients can tap into customer data to create automated, personalized messaging and seamlessly build their own emails. Now, any outside system can be notified and sprung into action as a result of a customer’s behavior. Custom Field Change Entry. Custom Social Rows.

Mobile 79

Mobile Social Media Webinar Demo 79

ESW

AUGUST 10, 2020

Increased sales, stronger customer relationships and cross-border expansion to name a few. While no business owner likes to think about how malicious actors or even their own customers could scam them, hiding your head in the sand doesn’t achieve anything. Attackers don’t just use stolen credit card data.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

Email Audience

MAY 30, 2022

A Customer Relationship Management tool or CRM software provides customer data to your marketing, sales, and service teams. With this data, marketing teams can create better campaigns to attract the right leads. And service teams have all the information to provide excellent customer support. What is CRM software?

Payment Services 59

Payment Services Payments Document Information 59

Omnisend

NOVEMBER 11, 2022

The more efficient your website is, the easier it is for your customers to shop, boosting sales. Best used for: Creating emails and social media posts from scratch Keeping track of customers and subscribers, thanks to its built-in CRM Nurturing sales leads. There are plenty of Wix apps to choose from.

Social Media 97

Social Media Payments Shipping Costs Payment Services 97

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. The food and beverage industry within DTC sees about 1/3 of customers shop for the same brand repeatedly. “Customers are stoked, to say the least.

Food and Beverages 85

Food and Beverages Social Media Customer Loyalty Reference 85

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. BigCommerce is a fantastic store for enterprise customers that want to have everything they need in the same place. Great customer support. API calls with custom apps. SEO support.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

MARCH 8, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Kissmetrics

DECEMBER 11, 2020

A good email autoresponder gives you the ability to connect with customers, at scale, without overwhelming them. Delight your customers with content they’re interested in. Some will work well for a brief series of 3-5 emails that welcome a new contact and warm them to your products—good for a simple customer journey.

Multi-channel 304

Multi-channel Webinar Customer Data Marketing 304

AcquireConvert

JULY 20, 2020

You can add custom fields to any resource (products, customers, storefront, etc.) To customize metafields effectively, you need an app. It focuses firmly on providing more functionality and usability for customers in your Shopify store. Custom Fields. Metafields Editor. by using metafields. Price: $19/month.

Shopify 36

Shopify Reference Article Blog 36

AcquireConvert

JULY 20, 2020

You can add custom fields to any resource (products, customers, storefront, etc.) To customize metafields effectively, you need an app. It focuses firmly on providing more functionality and usability for customers in your Shopify store. Custom Fields. Metafields Editor. by using metafields. Price: $19/month.

Shopify 36

Shopify Reference Article Blog 36