Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business. Seun Sodipo will take the CFO job in February 2022.

Payments 264

Payments Payment Services Omnichannel Channel 264

365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. Until then we had been using multiple, manual channels that were labour intensive.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. billion in financing has been obtained for headless commerce in 2020 and 2021 alone. According to a study , over $1.65

Payment Services 147

Payment Services Payments Social Media Mobile 147

365 Retail

SEPTEMBER 15, 2022

Linebarger has more than twenty-five years’ experience across telecommunications, finance and digital commerce. With its Composable Commerce solutions, Astound Commerce can further transform its clients’ digital propositions by implementing custom technology solutions to provide consumers with a unique brand experience.

Telecommunications 82

Telecommunications Omnichannel Technology Customer Experience 82

Retail TouchPoints

JUNE 4, 2020

Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. Today’s Spotlight Is On E-Commerce, But An Omnichannel Approach Will Be Key Post-Pandemic . Here are four things every retailer can do to get on a stronger footing: 1.

Shipping Costs 250

Shipping Costs eCommerce Retail eCommerce Software 250

Retail TouchPoints

FEBRUARY 23, 2022

But with the rise of omnichannel fulfillment, “phygital” experiences and more elevated storytelling, Nicholas believes design is going to matter a lot more: “Not at the expense of functionality or technology, of course, but through and with those elements.” What are you going to do with that space?

Fulfillment 298

Fulfillment Vend Operations Technology 298

RTP blog

DECEMBER 8, 2017

In urban settings in particular, where it’s costly to open and manage full-size locations, retailers are opting for smaller spaces that offer a more intimate customer experience and significant cost-savings. Bobbi Leach is the CEO of FuturePay , an e-Commerce financing solution for the omnichannel shopper.

eCommerce 150

eCommerce Shipping Costs Payment Services Retail 150

GetElastic

FEBRUARY 2, 2022

We’ve covered two predictions in the series regarding unified commerce and the B2B customer experience , and now a third prediction with core responsibilities and roles within digital commerce org strategy. A frustrated customer will soon no longer be your customer. Here’s what Gartner predicts: “By 2025,?organizations

Customer Experience 78

Customer Experience B2B Omnichannel eCommerce 78

ChannelAdvisor

OCTOBER 28, 2019

It’s an exciting time for e-commerce retailers as technological innovations have changed the industry. Product sourcing and shipping modernizations have created a very efficient logistics process that in many ways is turnkey and delivers a great customer experience.

Payment Services 40

Payment Services Payments eCommerce Customer 40

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. From a software perspective, both platforms are designed to offer exceptional ease of use and customization to business leaders.

POS 104

POS lightspeed Shopify Payment Services 104

365 Retail

JULY 5, 2022

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. As I move onto my next challenge, I am proud of the progress we have made together for our customers and our people.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

Retail TouchPoints

AUGUST 4, 2022

In the world of crypto-tech Solana is on the rise, with 37 million “daily active wallets” (the decentralized finance equivalent of daily active users) as of May 2022. Adding to the interactivity of the store, customers will also be able to display their own NFTs on the gallery wall. This is my baby, I love it,” he said.

Cryptocurrencies 303

Cryptocurrencies Payment Services Arts Retail 303

Omnisend

OCTOBER 8, 2020

Use abandoned cart notifications and offers This year, with stores closing or limiting capacity due to Covid, more businesses will rely on email and SMS to get in front of their customers. Billy and Hayden discussed customer support’s importance during the year’s busiest time and ways to provide a great experience for your customers.

eCommerce 148

eCommerce Shopify Events Customer Retention 148

OrderDynamics

DECEMBER 27, 2018

Both retailers and customers have the opportunity to benefit from multiple features of the modern approach to retail. Top Four Omni-Channel Areas Where Both Customer and Retailer Benefit: Measure the value of omni-channel to your retail business in dollars. Is it easier to have it delivered right to the customer’s home?

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. And if you’re not using an advanced loyalty tool, you’re losing repeat customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. And if you’re not using an advanced loyalty tool, you’re losing repeat customers.

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

Payment Services 245

Payment Services Merchant Services Omnichannel Consumer 245

Retail TouchPoints

DECEMBER 1, 2021

Brick-and-mortar stores, once eager to let shoppers back inside their four walls, were met with the start-and-stop of in-person shopping habits, local health restrictions and the pressure to maintain omnichannel availability for in-store and online shopping. But it’s not just COVID-related challenges that are putting stress on the market.

Shipping Costs 305

Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

OCTOBER 11, 2023

Because of this niche focus, GSN’s target customer, who is aged about 40 years and older, tunes in largely for the education and entertainment value. In the end, what we’re trying to do is remove friction and to provide customers with great flexibility when it’s time to transact with us,” Hauser explained.

Jewelry 264

Jewelry Payment Services Payments ACH 264

Retail TouchPoints

JUNE 17, 2020

Purposeful injection of analytics into the store environment will drive valuable measurements that influence design and the customer in-store journey, enhance conversion and operating efficiencies while improving omnichannel practices. Customer Journey And Operational Efficiency.

Retail 179

Retail eCommerce Omnichannel Shopping Carts 179

Retail TouchPoints

APRIL 15, 2024

It’s a strategy we strongly believe in because customers love experiencing our products in person. We’re committed to bringing the Untuckit experience to everyone in America.” Technology has been critical to fueling and managing this growth, particularly solutions from Oracle NetSuite. “As

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

Retail TouchPoints

MAY 27, 2022

While customers are gaining benefits from easier access and smarter online commerce with friendly features, the real action is happening behind the scenes. So are brands and manufacturers missing a key piece of technological aggregation, normalization and subsequent delivery between two slices of battered bread? government systems.

Shipping Costs 336

Shipping Costs Multi-channel Technology Information 336

BigCommerce

JUNE 19, 2018

Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited. ERPs are essential in allowing retailers to offer multichannel experiences to their customers. Jordan Brannon, President, Coalition Technologies. Aggregation. Bi-directional synchronization.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

GetElastic

JULY 12, 2022

In todays’ fast-paced eCommerce world it’s important to know and take full advantage of every tool possible to offer the ideal customer experience. From end-to-end the experience must be seamless, using best-in-class partners and the latest commerce platform technologies and approaches. Go to EP PXM. as mentioned above).

Information 78

Information Management Customer Experience Omnichannel 78

Retail TouchPoints

OCTOBER 7, 2020

Best known for point-of-sale technology under its former name PCMS, Flooid rebranded earlier this year to reflect its evolution into an open system that can handle transactions across retail and ecommerce, including mobile, and give retailers a single view of all activity. Hudson grew tremendously leveraging this technology to the max.

Vend 214

Vend Payment Services Point of Sale Travel 214

GetElastic

AUGUST 25, 2021

Couple that with the fact every new generation of buyer is more and more tech-integrated with how they live their lives, this future proofing concept is more critical than ever for eCommerce leaders to explore when evaluating commerce technology. Recap on API Business Models, 2012.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Smile.io

FEBRUARY 7, 2023

Customer Behavior Jean Francois, ShipperHQ Jean Francois from ShipperHQ The pandemic brought the surge of alternative shipping methods such as BOPIS, curbside pickup, and local delivery, to get products into the hands of consumers. Shipping is where there are a lot more options and flexibility in what brands can give their customers.”

eCommerce 96

eCommerce Shipping Costs Merchant Services Social Media 96

GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. You don’t want to be left behind when it comes to the latest technology – rigid, slow, monolith platforms are a thing of the past and you want to be a leader in a composable, microservices-based practice.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

Retail TouchPoints

SEPTEMBER 20, 2022

Omnichannel Strategies. Omnichannel integration is one of retail’s biggest keys to success — the modern shopper expects to be met with a great experience in their channel of choice, regardless of what it might be. Business Agility and Innovation. Personalization.

Webinar 274

Webinar Omnichannel Payments Payment Services 274

365 Retail

MAY 5, 2023

One industry that has experienced a paradigm shift due to the introduction of AI is the retail sector, where this powerful technology has been gradually integrated into various aspects, from physical stores to e-commerce platforms and social media marketing.

Retail 82

Retail Social Media eCommerce Technology 82