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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. Now, here’s the deal.

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8 Ways E-Commerce Teams Can Improve Brand Image

ChannelAdvisor

In the modern e-commerce environment, brand image and identity are everything — particularly if you distribute through online retailers. You need a solid brand to stand out from your competitors and capture your customers’ attention. Your e-commerce teams should know that online retailers might be slow to react.

eCommerce 105
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[Gorgias X Lateshipment.Com] Strengthening Customer Relationships With Post-Purchase Automation For 12 Key Events

lateshipment

Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. We developed this guide (along with a downloadable handbook!) Automation takes care of the management of these areas.

Events 130
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Presumed Innovative Until Proven Guilty

Forrester eCommerce

Join us at Forrester’s B2B Summit North America — an in-person and digital experience happening May 2–4 — to learn the tips and tricks we’ll reveal in “The CMO’s Handbook For Nurturing Innovation” that you can use to jump-start your innovation agenda. B2B marketing leaders are not as innovative as they think they are! B2B […].

B2B 195
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What’s Driving the Explosion of Retail Media (and How to Get in on the Action) 

Retail TouchPoints

Optimizing to transactions — that’s the unlock here,” said Quentin George, Partner at McKinsey and leader of the company’s Commerce Media Practice. But there is one reason that tops them all — retail media offers a straight-line connection between ads and actual purchases.

Retail 275
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Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according to the latest data from MoEngage

365 Retail

With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest research from insights-led customer engagement platform, MoEngage , suggests.

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92 Small Business Tax Deductions to Use Now (+11 You Should Never Try)

BigCommerce

So far in this Ecommerce Tax Handbook we’ve covered sales tax , Amazon FBA , and tax law deadlines. Discounts to customers. Entertainment for customers and clients. Gifts for customers or employees ($25 deduction limit for each). Now we’re on to the fun stuff: deductions. Small business in the U.S. Contractors.