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Introducing the Retail Innovation Conference & Expo

Retail TouchPoints

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. design:retail Conference & Expo : Unleash your creativity and rediscover your love for design and visual merchandising!

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The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, Internet Retailer. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along.

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Breathe Technologies launches order fulfilment software to help e-tailers overcome online marketplace fulfilment challenges

Retail Technology Review

Smart warehouse solutions provider, Breathe Technologies, has launched an order fulfilment software to help e-tailers meet both stringent online marketplace requirements and their own direct customer demand.

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How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations

Retail TouchPoints

CPG and DTC brands are exploring new ways to build customer engagement across all channels. The CPG Go-to-Market Summit and the DTC Innovation Forum tracks during the Internet Retailer Conference will dig into some of these key trends. The technology is being provided by DSF member companies Elo Touch Solutions, Sony and Navor.

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5 Tips for a Great eCommerce Returns Process

lateshipment

Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. There is no law requiring e-commerce stores to have a return policy, but a concise and transparent return policy offers customers security. How can a customer initiate an exchange or return?

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From Brexit to omni-channel fulfilment – a year-in-review for online retail

Retail Technology Review

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

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Pandemic drives permanent shift in consumer behaviour

Retail Technology Review

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.