Overstock Teams with UPS to Tackle Home Furnishings Returns
Retail TouchPoints
NOVEMBER 8, 2022
Overstock.com is piloting a new returns program with UPS that will allow Overstock customers to schedule doorstep pickup for returns of unwanted items with no re-boxing required. . These post-purchase performance metrics will help us evaluate the end-to-end shopping experience for our customers,” said Johnson.
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