Retail TouchPoints

SEPTEMBER 27, 2023

The Diversification of the Customer Journey Further highlighting the need for brands to take an always-on, conversational approach to their outreach (as opposed to the timed, tactical messaging of the past) is another staggering stat from the Infillion report — that consumers are influenced by 11 touch points on average before they make a purchase.

Social Media 299

Social Media Multi-channel Consumer Comparison Shopping 299

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

NOVEMBER 8, 2023

These retail behemoths have revolutionized the way we shop and have become synonymous with online retail. A Brief History Amazon Amazon was founded in 1994 by Jeff Bezos as an online bookstore, and it quickly evolved into a global online retail giant.

eCommerce 121

eCommerce Multi-channel Shipping Costs eCommerce Platforms 121

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. virtual reality).

Technology 278

Technology Retail Customer Experience Presentation 278

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 263

Payment Services Shopping Carts Omnichannel Multi-channel 263

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey, they’re not going to keep pace with the competition and they’ll quickly fall into obscurity. From Monolith to Microservices.

Payment Services 264

Payment Services Retail Multi-channel Payments 264

Algopix

APRIL 14, 2024

Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies. His leadership has guided the company to create compelling and user-friendly websites that drive sales and improve customer interaction. LinkedIn 2. LinkedIn 3. LinkedIn 6.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

365 Retail

DECEMBER 12, 2022

Karel Schindler, CEO of ROI Hunter outlines four trends that retailers cannot afford to ignore next year: 1) Discount doubt: Consumers will wise up. Discount deluge is in full swing, with some UK retailers having offered savings of up to 80% for Black Friday this year. New research by Which? 4) The rise of webrooming.

Customer Loyalty 59

Customer Loyalty Consumer Customer Multi-channel 59

Retail TouchPoints

NOVEMBER 10, 2023

The kinds of media products a retailer can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”

Retail 296

Retail Social Media Multi-channel Channel 296

Steve Dennis

FEBRUARY 1, 2021

If we have learned anything from the past two decades of retail disruption, it’s that notions of separate physical and digital shopping behavior are increasingly distinctions without a difference. What’s likely to be driving this move right now, however, are the recent rather frothy valuations of luxury oriented online retailers.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

ChannelAdvisor

JUNE 30, 2021

At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits. Now it’s time to implement multi-location fulfilment and delivery. What is Multi-Location Fulfilment? . Something was needed, and that something was multi-location fulfilment.

eCommerce 71

eCommerce Fulfillment Multi-channel Shipping Costs 71

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. Simply put, Shopline is a global ecommerce platform designed for users wanting to launch an online store without coding know-how. Let’s get started!

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Buyers, on the other hand, have many touchpoints and paths to purchase, so it becomes necessary for retailers to branch out. According to the survey of American shoppers: 74% shopped at large retailers.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

SellBrite

SEPTEMBER 3, 2019

This will populate your listing with information from the selected listing, and you’ll then have an opportunity to edit any fields to customize your particular product. From there, eBay handles any customs paperwork and ships the products to buyers across the globe. Provide excellent customer service. There’s no fee to join GSP.

Online Retail 94

Online Retail Shipping Costs Payment Services Shipping 94

365 Retail

SEPTEMBER 24, 2023

Renata Rocha – Head of Customer Acceleration-EMEA, Shopify Representing Shopify, a giant in the e-commerce platform space, Renata’s expertise lies in customer acceleration. Her insights on enhancing customer journeys and driving growth are eagerly anticipated. View the comprehensive list of exhibitors here.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation.

Channel 78

Channel Merchant Services Payments Payment Services 78

Kibo

AUGUST 21, 2020

Product recommendations are part of an ecommerce personalization strategy wherein products are dynamically populated to a user on a webpage, app, or email based on data such as customer attributes, browsing behavior, or situational context—providing a personalized shopping experience. . How Do Product Recommendations Work?

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

Liveintent

SEPTEMBER 17, 2019

Evaluating new partnership channels can be challenging. That’s why we assembled a panel of some of our fastest-growing direct-to-consumer customers to ask them to share some of the lessons they’ve learned about pursuing new acquisition channels. Our experts weigh in below.

Channel 83

Channel Multi-channel Webinar Fashion 83

365 Retail

FEBRUARY 23, 2022

But retail subscription services aren’t a new phenomenon: magazine and newspaper services have been around for decades while Blockbuster gave way to Amazon Lovefilm (its DVD rental service) before streaming took over. . This could perhaps be due to the rise in customer loyalty. . Encouraging customer loyalty.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

Omnisend

NOVEMBER 3, 2020

Online retailers are always looking for new ways to build trust and connect with their customers. While email does a great job of providing the intimacy retailers want, crowded inboxes can sometimes make the most genuine of emails seem commonplace. Reading Time: 7 minutes. This is where social media comes in.

Social Media 148

Social Media Multi-channel Channel Reference 148

Ecommerce Platforms

NOVEMBER 29, 2021

Entrepreneurs have endless opportunities to convert customers with the right selection of products, and services. Of course, if you’re a business leader thinking of getting started online, you’re going to need a few essential tools before you jump in. Features include: Dedicated tools for retail and restaurants. Pricing ??.

eCommerce Platforms 196

eCommerce Platforms Payment Services eCommerce Shipping Costs 196

SellBrite

NOVEMBER 1, 2019

While online retailers roll up their sleeves, brace their profits, and mark down their price tags, you might be wondering if there’s a better way to win holiday spend this season. Fast delivery is quickly turning into a key differentiator between online sellers, with those offering slow shipping and costly delivery options losing out.

Shipping Costs 100

Shipping Costs Multi-channel Shopify Fulfillment 100

ChannelAdvisor

JUNE 30, 2021

At ShipStation we’ve seen e-commerce businesses readily adopt multi-channel shipping software and reap the benefits. Now it’s time to implement multi-location fulfilment and delivery. What is Multi-Location Fulfilment? . Something was needed, and that something was multi-location fulfilment.

eCommerce 40

eCommerce Fulfillment Multi-channel Shipping Costs 40

365 Retail

MARCH 1, 2022

Brands to prioritise growth of sales on multiple online marketplaces: As brands look at ways to reach new audiences and increase sales, the use of online marketplaces will continue to grow and their popularity among consumers will see an uptick throughout the year.

Social Media 111

Social Media Multi-channel Fulfillment Drop Ship 111

Wiser

OCTOBER 18, 2022

For a growing business, manually monitoring competitors’ prices across multiple products and channels is not only difficult, it’s nearly impossible. Shoppers are always looking for the best deals and having a whole world of online retail available at their fingertips has made them quite savvy. 3: Data Integration.

Multi-channel 147

Multi-channel Information Reference Marketing 147

Ecommerce Platforms

JANUARY 12, 2021

Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Accounting. Marketing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. That’s a customer base worth nurturing, and that’s exactly what the AllSaints app is meant to do. Brand apps are a tough needle to thread.

Customer 217

Customer POS Download Payment Services 217

SellBrite

AUGUST 13, 2019

In addition to offering fast fulfillment, FBA also provides customer service for retailers, as well as certain marketing advantages, such as being eligible for Super Saver Shipping and Amazon Prime. In fact, according to Kiri Masters, founder of Bobsled Marketing, FBA can give online retailers a 30 to 50 percent increase in sales.

Shipping Costs 81

Shipping Costs Multi-channel Merchant Services Fulfillment 81

ecomdash

JUNE 10, 2019

This new partnership offers a much more affordable multichannel fulfillment option for online retailers. Priding themselves on being an economical alternative to Amazon, Deliverr’s mission is to help retailers, no matter the size, quickly ship products to their customers without breaking the bank.

Shipping Costs 60

Shipping Costs Shipping Small Business Retail Multichannel 60

Sailthru

OCTOBER 24, 2018

FiveStars’ data shows that multi-tier reward programs are generally more successful and that members of multi-tier programs’ highest levels often have an outsized impact on revenue. Online retailers can incent loyalty program members to buy more with targeted communications as described briefly below.

Multi-channel 68

Multi-channel Download Online Retail Channel 68

SellBrite

DECEMBER 20, 2019

But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. If you’re looking for ideas to improve and expand your own online retail business, check out what to expect in ecommerce trends in 2020. The ecommerce business is booming and will continue to grow in 2020.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 152

Consumer Payment Services Fulfillment Multi-channel 152

Inflow Insights

DECEMBER 9, 2019

Shopify Plus and Magento 2 Commerce are two of the most popular eCommerce platforms for mid-market and enterprise-level online retailers. Compared to Shopify, the “Plus” adds: More apps, advanced features, and customization including a customized, responsive checkout. Wholesale channels. A multi-store dashboard.

Magento 148

Magento Shopify Payment Services Shipping Costs 148

OrderDynamics

SEPTEMBER 14, 2017

Being in the family growth life cycle, Generation X consumers may perceive online shopping as more time saving. This too is an opportunity for omni-channel retailers to stress the value and speed of pickup orders, curb-side pickups, or in-store pickup lockers. Multi-channel isn’t good enough.

Multi-channel 114

Multi-channel Shipping Costs Electronics Channel 114

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS).

Payment Services 52

Payment Services Retail POS Payments 52

Korona

APRIL 1, 2021

Retailers of all types are finding ways to reach broader audiences. Digital channels and the ability to keep in constant and instant communication with shoppers have made this easier than ever. There are different retailing channels for any type of business. Why Are Multiple Retailing Channels So Important?

Multi-channel 52

Multi-channel Channel Small Business Retail Retail 52

Smile.io

MAY 4, 2022

If you’re an ecommerce marketer, you know growing sales to your online store is amongst your top priorities. But growing a business and engaging with new customers is always easier said than done. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75