BigCommerce

OCTOBER 12, 2017

So, we decided to go to that source –– and survey more than 1,000 online business owners, ecommerce managers and brand marketers on what they are planning and expecting for the 2017 holiday season. Which sales channels produce the most holiday ecommerce revenue. The tools most brands use to measure success of these campaigns.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Retail TouchPoints

MARCH 21, 2023

The “new omnichannel” that retailers now aspire to includes not just stores and websites but also social media, search engines and perhaps most importantly, multiple online marketplaces. Jungle Scout’s survey found that Ebay was still the No.

eCommerce 285

eCommerce Fulfillment Shopify Omnichannel 285

RETAIL MANAGEMENT SOFTWARE

DECEMBER 4, 2023

Personalized Shopping Experiences: In the age of data analytics, retailers are leveraging customer information to personalize the shopping experience. Seamless Online and Offline Integration: With the rise of e-commerce, retailers focus on creating a seamless shopping experience that seamlessly integrates online and offline channels.

Shipping Costs 83

Shipping Costs Social Media Retail Multi-channel 83

ROI Revolution

MAY 3, 2022

We conducted a survey of over 170 digital marketing professionals from a wide range of industries and business types to help you navigate the tumultuous ecommerce landscape. Attribution is the top trend that our survey respondents indicated interest in for 2022. Accurate, data-driven, multi-touch attribution isn’t easy to accomplish.

Consumer 78

Consumer Social Media Multi-channel Events 78

Retail TouchPoints

OCTOBER 21, 2022

McKinsey calls this embedded finance — when a financial product or solution is placed in a non-financial setting, for example on a social media platform or in a store (private label credit cards are one old-school example). The Venmo homepage feed mimics that of social media sites. Denise Leonhard, VP and GM, Venmo.

Payments 320

Payments Merchant Services Payment Services PayPal 320

GetElastic

NOVEMBER 23, 2022

In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. As a business grows, the system can easily support multi-channel, multi geography and multi-brand.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Ecommerce Platforms

MARCH 18, 2022

Help desk software is crucial in a world where customer experience is the key to running a successful company. Not only does it help you to keep track of your interactions with customers, but helpdesk technology can also make your teams more productive and efficient too. Excellent alternative to chatbots for handling customer issues.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Ecommerce Platforms

MARCH 28, 2022

If you're looking to run a successful online business (and we're assuming you do, that's what's brought you here), delivering first-rate customer experiences is vital. More specifically, we're examining its core functionality, pricing, and whether you can rely on it to streamline your customer experience. Cue, live chat software.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

SellBrite

DECEMBER 20, 2019

billion in 2018), and the industry of social media influence is predicted to be worth between $5 and $10 billion by 2020. Employing User-Generated Content on Social Media. The photos and videos that social media users share about brands can be fertile ground for unique and engaging content.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Kissmetrics

FEBRUARY 24, 2018

Your competitors will all have a social media presence, email marketing, and a blog but they may not have video marketing. The virality of Dollar Shave Club’s video took the startup to a multi-million dollar company. They know their audience wants this information because they engage with it through social media and on-site.

Marketing 246

Marketing Social Media Multi-channel Channel 246

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

Kissmetrics

SEPTEMBER 8, 2020

According to a BrightLocal survey , the top local search metrics for businesses were: Google rankings: The better your rankings, the more traffic you generate for your business. New customers: Local businesses obviously need customers; that’s not the problem here. Next, focus on metrics that are specific to your business.

SEO 271

SEO Multi-channel Mobile B2B 271

Ecommerce Platforms

MARCH 8, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Omnisend

MAY 24, 2023

In this post, we will share the top alternatives to Campaign Monitor you can use to run your email campaigns on autopilot and convert more customers. Users can choose from a variety of templates for their campaigns and customize them with their brand elements. What Campaign Monitor has to offer?

Live Chat 88

Live Chat Shopify Multi-channel Channel 88

Ecommerce Platforms

JANUARY 27, 2023

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. This stat speaks for itself: As many as 41% of customers prefer live chat over phone or email support. billion in 2030. Let’s dive in!

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Email Audience

FEBRUARY 23, 2021

For instance, users can fill out forms, respond to surveys, and reply to comments inside the email in real-time. We have seen social media, web, and app technologies evolving over the past few decades, whereas emails have essentially remained the same. Conduct surveys. The response rate was very poor for these surveys.

Payment Services 127

Payment Services Improvements Multi-channel Marketing 127

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. I look at it as less of a Jedi mind trick and more of a cobbler, delicately inspecting, tweaking, and improving your store’s language, pricing strategy, customer personas, and more. The tools are grouped into five main categories: Marketing. Business / Product Management. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Omnisend G2 rating : 4.5/5

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. However, it also gives you the freedom to expand and customize your store with code as your company grows.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Liveintent

AUGUST 9, 2022

With brand awareness you can nurture audience relationships on a long-term basis and move customers down the funnel. Instead of just prioritizing price and quality, they’re also considering brand values and customer-centric services. Brand awareness refers to how familiar customers are with your brand and products.

Social Media 62

Social Media Multi-channel Channel Travel 62

Ecommerce Platforms

APRIL 30, 2020

As far as features, SendinBlue stands out thanks to its ability to retarget your customers with SMS campaigns and automatic sync of all your new customers with SendinBlue. You’ll have to get in touch with SendinBlue’s sales department for a custom quote. You can send up to 60000 emails per month and the price is $39/month.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Ecommerce Platforms

JULY 2, 2018

At some point in your ecommerce professional career, you're going to feel like you're overwhelmed with leads and customer support requests. Current users, customers, and potential clients are constantly trying to converse with you and your customer support/sales team. That's a good thing, right?

Payment Services 80

Payment Services Management Customer Article 80

Kissmetrics

FEBRUARY 15, 2021

Businesses of all sizes typically can’t afford to ignore social media. Every enterprise, regardless of its sector, can benefit from the massive audience you can reach with popular social platforms. This is where social media marketing shortcuts can prove useful. Why Are Social Media Marketing Shortcuts Helpful?

Social Media 358

Social Media Marketing Multi-channel Channel 358

SellBrite

MAY 3, 2021

Dropshipping is an order fulfillment method where the seller doesn’t make or stock products but instead uses a third-party supplier to ship products to customers. Regardless of the platform you choose for dropshipping, there are typically three parties involved in the dropshipping process: seller, customer, and supplier.

WooCommerce 163

WooCommerce Shipping Costs Merchant Services Payment Services 163

Ecommerce Platforms

JANUARY 24, 2023

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Amazon will also handle shipping and customer service on the seller’s behalf (fees apply – costs listed below). As such, it garners consumer trust.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

FastSpring

MARCH 15, 2024

Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels. Todd recommends that game devs consider those larger platforms as part of a video game marketing strategy that includes multiple channels for selling games , but that they not rely solely on them.

Games 194

Games Marketing Events Merchant Services 194

Ecommerce Platforms

FEBRUARY 14, 2019

Users can craft an intelligent buying experience for their customers while integrating all their sales channels (mobile users, social media platforms, your web store, your brick and mortar shop, etc.) You can launch an online presence relatively quickly and grow your business by reaching out to a larger pool of customers.

eCommerce 131

eCommerce Payment Services Shipping Costs B2C 131

Sailthru

MARCH 8, 2018

Technology has created a complex customer journey. Brands must have seamless integrations between channels and expedited shipping options. They should also utilize cutting-edge technology that adds to the customer experience, such as augmented reality features in apps. How can a brand master the omnichannel experience?

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

Korona

FEBRUARY 27, 2023

Instagram can be one of the most powerful tools to increase your product sales and contribute to the implementation of your multi-channel retail business. Instagram is the 4th most used social platform. According to a survey by Sprout Social , 81% of Gen Z and 71% of millennials check Instagram at least once a day.

Payment Services 52

Payment Services Social Media Multi-channel Information 52

AcquireConvert

NOVEMBER 27, 2022

It is probably the best known of the marketing attribution software apps out there, centralizing the key metrics from all your marketing channels into a smart dashboard on mobile or web. Custom pricing is also available. Centralized and customizable dashboard summarizing the key metrics from all marketing channels . Free Trial?

Shopify 41

Shopify Marketing Multi-channel Merchant Services 41

SellBrite

JANUARY 22, 2020

High engagement When it comes to engagement, micro-influencers have social media’s biggest celebrities beat. And a Markerly study found that social media users with 1,000 followers or fewer have an average like rate of 8%, while people with 10 million followers or more have a like rate of only 1.6%. Search hashtags.

Beauty and Health 105

Beauty and Health Social Media Recommendation Consumer 105

FastSpring

NOVEMBER 12, 2019

Personalize communication across all channels. Don’t be just another SaaS business that cuts 5% off their subscription plans and expects the customers to come rolling in. What channels will help advertise your deals the best (Twitter, PPC, Facebook, etc.). What channels you’ll be using to advertise your BFCM deals.

Payment Services 70

Payment Services Multi-channel Mobile PPC 70

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. Why is customer retention so important?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302