Retail TouchPoints

MAY 12, 2023

Could we soon have a follow-up to the Buggles’ 1981 song Video Killed the Radio Star ? According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences.

Games 289

Games Social Media Multi-channel Consumer 289

Retail TouchPoints

SEPTEMBER 22, 2022

As the luxury platform celebrates its fifth anniversary, Alibaba has introduced a host of new ways for customers to engage with luxury brands on Tmall, including AR and XR (extended reality) experiences, exclusive products that can only be accessed through a digital “Meta Pass” and a host of virtual avatars, mascots and events.

White Paper 238

White Paper Customer Multi-channel Fashion 238

Ecommerce Platforms

OCTOBER 11, 2021

From YouTube to video on demand (VOD) stores, it's clear that video content has a foothold in the worlds of learning, entertainment, and ecommerce, considering many creators make solid incomes selling tutorials on topics like photography, business, and even unique areas like gardening, romance, and fingernail art.

Payment Services 210

Payment Services Payments Subscription Beauty and Health 210

Retail TouchPoints

OCTOBER 19, 2022

New offerings include search and price comparison functionalities , shoppable videos , a creator platform to connect influencers and brands, and upgraded CO2 and charitable donation features. . Shoppable Video. All products featured can be purchased directly from the videos.

Merchant Services 281

Merchant Services eCommerce Shipping Costs Multi-channel 281

Ecommerce Platforms

FEBRUARY 2, 2022

In this Uscreen review, we’ll be taking you on a tour of one of the more popular solutions for video creators looking to create a video on demand business. You can host, distribute, and even monetize your videos all in the same environment, with your own branding. Uscreen is an all-in-one video hosting and management platform.

Payments 104

Payments Payment Services Subscription Live Chat 104

Kissmetrics

FEBRUARY 24, 2018

Video marketing may be the solution to let your content shine. By 2021, video traffic will account for 82% of all consumer Internet traffic. The increasing importance of video marketing is clear. But, is it the right time to add video marketing to your content marketing strategy? Instead, insert a video.

Marketing 246

Marketing Social Media Multi-channel Channel 246

Retail TouchPoints

MARCH 19, 2024

Tools like ChatGPT and Grammarly Go offer content-production capability, and image and video-based AI tools including Canva, Runway and Visla use AI to produce images and videos. You can test things like different video aspect ratios, accent colors and CTAs to see if any of them move the needle.

B2C 253

B2C Multi-channel B2B Marketing 253

Retail TouchPoints

SEPTEMBER 27, 2023

The Diversification of the Customer Journey Further highlighting the need for brands to take an always-on, conversational approach to their outreach (as opposed to the timed, tactical messaging of the past) is another staggering stat from the Infillion report — that consumers are influenced by 11 touch points on average before they make a purchase.

Social Media 298

Social Media Multi-channel Consumer Comparison Shopping 298

Kissmetrics

NOVEMBER 30, 2020

When your human team has trouble managing your customer service needs with sticky notes and cluttered inboxes, you need a new solution. Customer service software lets you keep all of your tasks in the right baskets without losing track of anything. It also boosts your customer satisfaction and lightens your agents’ load.

Live Chat 239

Live Chat Customer B2B Social Media 239

Retail TouchPoints

APRIL 20, 2022

These “considered purchases” require highly personal consultations, where customers are looking for advice and guidance before committing to a purchase. Retailers know that the way to close these sales is to provide the customer with a high-touch, personalized and informative experience that is responsive to their every question or concern.

eCommerce 297

eCommerce Jewelry Multi-channel Webinar 297

Ecommerce Platforms

JANUARY 11, 2023

Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. One of the best tools on the market for video engagement, Livestorm is fantastic for product demonstration, sales, and online events. Excellent video and audio quality. Great analytics.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

Around 95% of companies now believe webinars can help them to achieve their goals, whether it’s capturing leads, or engaging customers. One of the best tools on the market for video engagement, Livestorm is fantastic for product demonstration, sales, and online events. Excellent video and audio quality. Great analytics.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Kissmetrics

JUNE 23, 2020

So, every Monday, Thursday, and Saturday, I will release new videos to teach you how to get more traffic and sales to an e-commerce site. Lesson #2: Sales Channels. History of e-commerce the timeline What is working in the e-commerce space Introduction to sales channels Understanding sales channels.

eCommerce 363

eCommerce eCommerce Marketing Marketing Multi-channel 363

lateshipment

SEPTEMBER 12, 2023

Retailers soon utilized this unique opportunity and started giving additional discounts to keep customers coming. For e-commerce businesses, BFCM is a golden opportunity to boost sales and acquire new customers. Let’s take a look at some unique strategies that e-commerce brands have incorporated to convert the customers during BFCM.

Social Media 130

Social Media Multi-channel eCommerce Events 130

ROI Revolution

JULY 20, 2021

In part four of our six-part Optimizing for Conversions to Create Lifetime Value video series, Margo Andros, Founder at LTV Approach and Brandon Howell, Website Optimization Service Lead at ROI Revolution share the advantages and disadvantages of going in-house vs. agency for your CRO initiatives. appeared first on ROI Revolution.

Management 78

Management Multi-channel Channel Marketing 78

Ecommerce Platforms

MARCH 11, 2023

In today’s Dacast review, we’re going to be looking at one of the most popular tools available for hosting and streaming video online. Dacast has more than 10 years of experience in the video hosting space, serving some of the world’s best-known brands, from Lenovo to Kellogg’s.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 275

Social Media Multi-channel Customer Loyalty Shopify 275

Retail TouchPoints

APRIL 19, 2021

With its increased customer engagement, partnership opportunities and ample “social proof,” livestream shopping offers an attractive new strategy for today’s retailers. Matt Moorut: Livestream shopping allows consumers to discover new products in a channel that they are already using. consumers via this channel? .

Multi-channel 176

Multi-channel Live Chat Events Department Stores 176

Retail TouchPoints

MARCH 2, 2022

Qurate Retail Group has restructured its organization and launched a new business unit focused on livestreaming as it looks to “accelerate its leadership in video commerce.”. Giving each brand more autonomy allows each team to stay on the pulse of its discrete customer base and better anticipate how to evolve to serve them.”

Multi-channel 174

Multi-channel Operations Download Fulfillment 174

365 Retail

JANUARY 28, 2022

What role does video play in a digital marketing agency? Digital marketing agencies in particular have quickly embraced videos. Video is an ideal medium for agencies with employees working in different regions and time zones. Especially for marketers, online education course makers, customer support, inside sales, and more.

Marketing 57

Marketing Social Media Mobile Multi-channel 57

Ecommerce Platforms

NOVEMBER 17, 2021

First up is a live streaming app that as well as being an end-to-end product streaming platform, also allows users to create, manage and publish video and photo content. Additionally, the app provides customer engagement and sales stats and grants complete control over your transaction and customer data.

Shipping Costs 211

Shipping Costs Shopify Multi-channel Events 211

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This means that with BetterCommerce the power is given to the user to decide how the commerce platform can be customized or implemented. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

Technology 275

Technology Retail Customer Experience Presentation 275

GetElastic

FEBRUARY 14, 2023

Below, we explore 20 creative retail promotion ideas to help you entice both new and existing customers, no matter what your ideal buyer demands. Retail promotions come in many flavors, shapes, and sizes, but overall, their aim is to increase sales or encourage new or returning customers to use or try a product or service.

Shipping Costs 78

Shipping Costs Customer Social Media Retail 78

Omnisend

FEBRUARY 14, 2023

Of all the marketing channels business owners use to attract customers to their online stores, none is as effective as email marketing. Over 64% of marketers currently use it to reach customers, proving just how popular email marketing is as a customer acquisition channel. Start free today.

WooCommerce 103

WooCommerce Customer Social Media Multi-channel 103

Ecommerce Platforms

MARCH 12, 2023

In the last few years, video has emerged as a crucial tool for all kinds of businesses. Not only are organizations using video to capture the attention of customers and market their products, but they’re also leveraging the solution for webinars, training, employee education and collaboration. per subscriber. per subscriber.

Payments 104

Payments Payment Services Multi-channel Mobile 104

Retail TouchPoints

NOVEMBER 10, 2023

The kinds of media products a retailer can offer run the gamut from “on-site” advertising opportunities — such as ads and videos on its own website, app or even in its physical stores (an Amazon Sponsored Product ad is the most basic example of this) — to what is typically referred to as “off-site advertising.”

Retail 286

Retail Social Media Multi-channel Channel 286

RetailMinded

NOVEMBER 28, 2023

The holidays have always been an opportune time for small business owners to attract new customers, but this year could prove especially fruitful for retailers with the right strategies, as the National Retail Federation predicts holiday spending will jump 3%-4% from last year.

Small Business Retail 98

Small Business Retail Social Media Multi-channel eCommerce 98

Ecommerce Platforms

FEBRUARY 27, 2023

As demand for eLearning, video hosting and membership platforms continues to grow, countless developers have launched their own digital tools, similar to Uscreen. Uscreen allows content creators to design Netflix-style catalogues, host live events, and engage with customers in real-time using comments, chat, and countdown timers.

Payments 104

Payments Payment Services Multi-channel Events 104

Smile.io

FEBRUARY 2, 2024

has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands. Repeat customers are easier to sell to, spend more per purchase, and, most importantly, they’re most likely to have continued loyalty by shopping with you again. 

Customer Loyalty 85

Customer Loyalty eCommerce Customer Merchant Services 85

BigCommerce

SEPTEMBER 12, 2017

No single formula, algorithm or crystal ball can tell you for sure when and why each individual customer will make a purchase. It’s a complex process, and it’s why omni-channel selling is so important. Both BigCommerce and Square exist to make shopping easier and more enjoyable for both sellers and customers, whatever the platform.

Channel 420

Channel Shipping Costs Consumer Multi-channel 420

Omnisend

MAY 4, 2023

With a multi-step form, you can collect more information and avoid overwhelming your visitors—it’s a win-win! A multi-step form breaks it down into shorter stages, which is more appealing and can even increase conversion rates. A multi-step form helps to avoid this problem by offering manageable chunks instead.

Information 88

Information Multi-channel Events B2B 88

BigCommerce

DECEMBER 13, 2017

.” Alex thinks about Amazon as simply another sales channel for his business. But a 50% decrease in margins for a highly trafficked and high sales channel doesn’t cause a bit of concern for Alex and his team. After all, you can customize a website to serve a buyer’s persona. That’s how to optimize sales channels.

Multi-channel 267

Multi-channel Channel Retail Download 267

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Images, video and audio support. Images, video, GIFs.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

Kissmetrics

SEPTEMBER 1, 2021

Content is how you boost brand awareness , build trust in your company, and empower your customers to solve their problems. Look at what makes them successful and research what they’re offering your target customers. Create Multi-Layered Content. Multi-layered content. Multi-layered content. Sure, words are great.

B2B 314

B2B B2C Multi-channel Marketing 314

BigCommerce

JUNE 21, 2018

And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Below we’ve highlighted 13 automotive brands that are focused on creating exceptional customer experiences by designing ecommerce sites that drive sales, revenue, and market share. JeepPeople.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

Ecommerce Platforms

OCTOBER 12, 2022

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. per month Enterprise: Custom pricing. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. . Squarespace Pros.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209