Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

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Payment Services Retail POS Operations 263

Forrester eCommerce

OCTOBER 9, 2018

I love going to Japan where everything works flawlessly and where customer obsession, or “omotenashi”, is deeply engrained into the culture of every institution: this is where, for instance, train operators apologize when their trains leave the platform 25 seconds earlier than schedule.

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Payment Services Operations Customer Mobile Payments 338

Kissmetrics

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end. Process Visualization.

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Payments Payment Services Management Document 279

Korona

MARCH 30, 2022

The payment industry has been anticipating drastic changes to its standards for several years now. These changes to the Payment Card Industry Data Security Standard (PCI DSS) are finally being implemented in the first half of 2022. This post aims to cover what PCI compliance entails, what the PCI DSS v4.0 What Is PCI Compliance?

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Payment Services Merchant Services Payments POS 52

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

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Payment Services Merchant Services Payments POS 134

Ecommerce Platforms

JANUARY 17, 2023

This way, you can still find potential customers without competing with the behemoths like Walmart and Amazon. Learn a skill and teach it online, or tap into your current knowledge to sell eBooks, training seminars, or classes. Sell custom-made products: Custom-made items can be designed by you or the customer.

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Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

How to set up a Canadian-friendly payment processor. This way, you can still find potential customers without competing with the behemoths like Walmart and Amazon. Learn a skill and teach it online, or tap into your current knowledge to sell eBooks, training seminars, or classes.

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Payment Services Payments Merchant Services Shipping Costs 197

Retail TouchPoints

SEPTEMBER 28, 2022

Since the beginning of the pandemic, interest in buy now, pay later (BNPL) services has grown rapidly. This service will allow U.S. BNPL is More Than a Payment Method. In fact, nearly 60% of customers said inflation is driving them to use BNPL products, according to a new survey from Credit Karma.

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Merchant Services Payment Services Shipping Costs Banking 182

Retail TouchPoints

FEBRUARY 8, 2024

Nike’s Training Club app and L’Oréal’s Content Studio are great examples of brands that have gone beyond simply selling products and branched out into territory usually dominated by publishers. Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show.

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Payments Payment Services Retail Channel 299

RTP blog

NOVEMBER 15, 2019

Planning Ahead Through a series of drills and training exercises, emergency responders like paramedics and firefighters ready themselves for any foreseeable eventuality. They need to be aware of the problem as soon as possible so they can keep customers happy. The development and IT Ops teams get alerted to this issue first.

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Payment Services Merchant Services Payments Retail 150

Ecommerce Platforms

OCTOBER 27, 2020

Whether you're launching a subscription-based product or service, setting up customer payment plans, or conducting ongoing work for your clients, you'll want the best recurring payment system for your budget. In this round-up, we're going to explore some of the best recurring payment systems on the market.

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Merchant Services Payment Services Payments PayPal 118

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Dwolla facilitates ACH payments.

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ACH Payment Services Merchant Services Payments 134

Ecommerce Platforms

OCTOBER 12, 2022

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. Shopify Pro #2: An Industry-leading Customer Support Team.

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Payment Services Shopify Merchant Services Payments 211

Kissmetrics

JULY 21, 2021

A franchise business model can also help you scale rapidly because you inherit the operation processes and framework from the licensing company. Starting a company from scratch, working on branding, operations, funding, and marketing—or buying a license for a pre-established company? Repair Services. Moving Services.

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Payment Services Food and Beverages Payments Shipping Costs 294

Retail TouchPoints

JUNE 23, 2023

Increasingly, however, their focus has turned to the large amounts of data processed at the “edge,” and not just transactional information: inventory, sensor, capacity, video, performance — across tens to hundreds of devices in each store. Edge systems process data in real time.

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Payment Services POS Operations Technology 271

Algopix

DECEMBER 17, 2023

In this comprehensive guide, we embark on an in-depth exploration of the intricacies of multichannel selling, unraveling the layers of complexity that businesses navigate, and shining a spotlight on the pivotal role of multichannel listing software in simplifying this multifaceted process.

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Retail TouchPoints

FEBRUARY 3, 2021

Jared Isaacman, Founder and CEO of ecommerce payments platform Shift4 Payments , is taking promotional giveaways to a new height, literally and figuratively. The fourth and final seat will be given to a customer of Isaacman’s newly launched Shift4Shop ecommerce platform, a solution for creating online stores.

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Payment Services eCommerce Platforms eCommerce Operations 171

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? Additionally, CRM systems help streamline customer support, enhance communication, and improve overall operational efficiency.

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Payment Services eCommerce Management Customer 78

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Gross proceeds are used to compute your profit, factoring in returns, allowances, operating expenses, and more. Visit our Support page.

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Merchant Services Payment Services Customer Document 78

Retail TouchPoints

JUNE 13, 2023

When used (and trained!) correctly, these chatbots can anticipate and answer customers’ most frequently asked questions, speak with brand tone and style and help remove barriers to purchase. That said, don’t rely on an AI chatbot to completely replace your customer service team.

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eCommerce Payment Services Conversion Optimization Payments 314

RetailMinded

APRIL 3, 2024

In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. Understanding CPRA The Privacy Right Act is there to, well–protect the privacy of your customers. California has been a leader in making sure the customers are protected, anyway.

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Payment Services Retail Mobile Payments Operations 52

Retail TouchPoints

MAY 9, 2023

Recent AI advancements have the power to reshape the way the industry operates. Retailers embracing Generative AI can stay ahead of the curve and compete in this ever-changing competitive landscape — enabling them to lead with a customer-first approach while operating with more efficiency. Providing 24/7 customer service.

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Payment Services Retail Operations Banking 274

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. It puts the onus on the employees to take the device out of their pockets while they’re having a conversation with a customer.”

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POS Mobile Payment Services Technology 224

Retail TouchPoints

SEPTEMBER 15, 2021

PetSmart has joined the growing ranks of retailers offering buy now, pay later (BNPL) services through a new partnership with Afterpay. The use of BNPL services in the first half of 2021 grew 88% compared to 2019, according to the Adobe Digital Economy Index , and Juniper Research projected that the total number of BNPL users will exceed 1.5

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Merchant Services Payment Services PayPal Retail 235

Retail TouchPoints

OCTOBER 18, 2023

Above and beyond these measures, the key to addressing the scale of these problems is having digital systems in place that will alert retailers and spot which SKUs are problematic, and which customers are causing a hit to profits. Customer data analysis: This can be carried out to detect potential networks of fraudsters working together.

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Payment Services Shipping Costs Payments Shipping 254

Retail TouchPoints

MAY 19, 2023

Successful luxury brands are capitalizing on this by providing an in-store narrative experience that customers can value as much as their actual purchase. This in-store experience should cover everything — your packaging, your décor and especially the training you give your staff. Sticking to credit cards. Trying to appeal to everyone.

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Travel Payment Services Retail Books 267

Retail TouchPoints

APRIL 13, 2022

Other retailers notice when leading industry players like Walmart or Circle K make a move, so many brands are now likely considering adding crypto payment options and Bitcoin ATMs to their stores. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers.

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Cryptocurrencies Payment Services Retail Payments 240

Ecommerce Platforms

OCTOBER 12, 2022

We’ve rigorously tested and compared them both to help you understand which stands out in the following categories: Main Features Pricing Design Marketing Customer Support. But first, let’s have a glimpse into the pros and cons of both Squarespace and BigCommerce. . Squarespace Pros. Squarespace Cons. Bigcommerce Cons. BigCommerce Features:

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BigCommerce Payment Services Merchant Services Shipping Costs 209

Korona

FEBRUARY 1, 2023

An unintuitive POS system will likely slow down checkout processes, frustrate staff during training, and prevent access to valuable features. The costs that eat away at your profits are usually twofold: the costs associated with high payment processor rates and additional fees, like paying for your gift cards or customer support calls.

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POS Payment Services Payments Point of Sale 52

RetailMinded

APRIL 20, 2023

With the rise of e-commerce, brick-and-mortar retailers must provide optimized experiences to attract and retain customers. If you seek to modernize your retail operations and stay ahead of the curve, contact IT support by Fusion Computing or other services for expert guidance and tailored solutions to meet your unique business needs.

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Payment Services Payments eCommerce Retail 52

FastSpring

OCTOBER 13, 2020

If you love your customers—which I’m sure you do—you want to hold onto them … tight. Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. As much as we love new customers, we love repeat customers even more. Provide Opportunities for Customers to Give Feedback.

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Retail TouchPoints

JULY 24, 2023

TikTok has teamed up with buy now, pay later service Atome to offer installment payments on its ecommerce marketplace in Malaysia, CNBC reports. TikTok Shop has now quietly begun to roll out in the U.S. as well, while at the same time the company continues to trial new ecommerce offerings in Southeast Asia.

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Merchant Services Payment Services Social Media Electronics 233

365 Retail

JULY 2, 2023

By implementing strategic measures, these companies can streamline their operations, optimise resources, and reduce unnecessary expenses. From embracing technology advancements to optimising vehicle usage, these strategies can help taxi companies enhance their profitability while maintaining high-quality service.

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Payment Services Improvements Travel Operations 52

iVend

MARCH 6, 2023

Retail is no exception with AI transforming the way retailers operate today. The industry lends itself to AI: Firstly, effective AI depends on having massive amounts of ‘training data’ from which to learn. Retail already captures vast quantities of data, so has the training data that an AI in retail application needs to be effective.

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Payment Services Payments Retail Operations 96

Retail TouchPoints

JUNE 8, 2021

Kroger has positions available across retail, ecommerce, pharmacy, manufacturing and logistics operations. The supermarket giant has made an $800 million incremental investment in associate wages and training over the last three years, raising the organization’s average national wage to more than $15.50

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Payment Services Events Operations eCommerce 190

Retail TouchPoints

NOVEMBER 28, 2023

PersonalizationMall.com ‘s factory ranks have swelled from 500 to 4,000 employees and the facility is now operating 24/7 to create 150,000 items a day — each of them unique. Now the personalization magic happens at a 365,000-square-foot facility with 500 machines that customize a catalog of 40,000 SKUs.

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Workshop Payment Services Gifts Technology 244

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. It includes access to all of the platform's features, as well as dedicated support and custom data integrations.

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Magento Payment Services Payments eCommerce 52