Retail TouchPoints

OCTOBER 4, 2023

Flexibility and timeliness are absolutely key when it comes to responding to fast-moving buying trends, as retailers must balance longer-term buying choices with customers’ shorter-term impulse decisions. By personalizing the customer journey using composable commerce, they can now deliver a first-class digital purchasing experience.

Omnichannel 252

Omnichannel Merchant Services BigCommerce Payment Services 252

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 132

Payments eCommerce Customer Home Furnishings 132

Fabric

OCTOBER 26, 2023

But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. APIs provide a quicker approach to meet rising customer expectations. Let’s take an example of an online shopping cart.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

365 Retail

NOVEMBER 22, 2023

Be it intentional or negligent: the security system comprising IP cameras and AI-based software learns and detects such operating errors and/or wrong behaviours and issues a warning in real time. This software establishes the probability of a correct scan process for each shopping cart using a scoring algorithm.

Payment Services 104

Payment Services Shopping Carts Article Technology 104

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

JULY 26, 2021

To acquire customers, having an online presence is a must. You can’t just repurpose your B2B website and add a shopping cart to turn it into a shopping platform. While you are no doubt familiar with brand marketing, online customer acquisition is a whole different animal. to visit your website.

Payment Services 270

Payment Services Fulfillment Web Design B2B 270

Retail TouchPoints

JULY 5, 2023

By minimizing the exposure of sensitive data during transactions, digital wallets can mitigate the risk of data breaches and fraudulent activities, instilling confidence in customers and fostering trust in the online retail experience. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 260

Merchant Services Payment Services Payments Retail 260

FastSpring

NOVEMBER 4, 2021

We recently spoke with several software developers and asked them what they thought about protecting customer information and preventing data breaches during checkout. Securing the Checkout Process: 6 Ways to Protect Customer Payment Info. Tokens also allow you to store credit card information in your system.

Payment Services 132

Payment Services Merchant Services Payments Information 132

lateshipment

AUGUST 13, 2020

This is an article by Jimmy Rodriguez, COO & Co-Founder at 3dcart, a leading shopping cart software. Stock superb products, offer top-notch customer service, and couple it up with exceptional order fulfillment. If they don’t like the policy, they’re likely to continue shopping around.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

Groove

FEBRUARY 8, 2020

With different shopping cart platforms offering a variety of options across the board, how do you choose which checkout experience will convert more for your business? This blog offers recommendations from an emotional shopping approach. We’ve seen conversion rates increase with each second you take off of your page load times.

eCommerce 293

eCommerce Merchant Services Shipping Costs Shopping Carts 293

Algopix

JULY 26, 2023

To effectively reach customers and drive sales, businesses need reliable and efficient website and shopping cart solutions. These solutions cater to various needs, such as user-friendly interfaces, scalability, security, and customization capabilities. What are Shopping Cart Solutions?

Shopping Carts 126

Shopping Carts Payment Services 3dcart eCommerce Platforms 126

Groove

JANUARY 5, 2022

One simple search term or phrase enables access to a variety of related shoppable products; these ads are referred to as Google Product Ads, Google Shopping Ads or Google Product Listing Ads. They're super beneficial for potential customers who are shopping for the next best thing, but how do they benefit eCommerce businesses?

Merchant Services 370

Merchant Services PPC Social Media Shipping Costs 370

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Resellers are informed of limited-edition product drops or special events by bot-powered monitoring systems and cooperation among resellers in online groups.

Merchant Services 157

Merchant Services Payment Services Shipping Costs Retail 157

Retail TouchPoints

SEPTEMBER 8, 2023

In addition to a host of other factors, the ability to offer fast delivery when customers search for a product or see it in a social ad has driven many retailers to prioritize promising as a key capability of their tech stacks. Your sourcing system likely offers its own set of adjustable controls, or “dials,” to further optimize the promise.

Shipping Costs 200

Shipping Costs Omnichannel Merchant Services Fulfillment 200

Retail TouchPoints

JUNE 28, 2023

“We have built software to power deliveries through the DoorDash and Wolt apps, and we have built software with products like Drive and Storefront to power deliveries through the merchants’ own websites and ordering systems. Users can check out of each cart whenever they’re ready and never lose progress on an order.

Merchant Services 228

Merchant Services Payment Services Sporting Goods Fulfillment 228

RTP blog

MARCH 20, 2017

Though many retailers strive to create a positive online experience for their customers, the reality is often much different. The online checkout process can be long and unnecessarily complicated, jeopardizing the success of the last and arguably most important step to any online customer journey. credit card.

Customer 150

Customer Mobile eCommerce Online Retail 150

Retail TouchPoints

SEPTEMBER 15, 2021

Every year, retail brands miss out on potential revenue to the tune of $18 billion (according to Forrester research) thanks to abandoned carts. That doesn’t mean rude people ditching their physical shopping carts in the parking lot, but millions of consumers being lost in the online purchase funnel for a variety of reasons.

Marketing 223

Marketing Shopping Carts Social Media Technology 223

GetElastic

DECEMBER 7, 2017

A bad checkout experience can lead to an abandoned cart and a tarnished brand image. Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). These people will still need POS systems, but not necessarily a human cashier.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

A bad checkout experience can lead to an abandoned cart and a tarnished brand image. Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. Retail Customer Experience ). These people will still need POS systems, but not necessarily a human cashier.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Kissmetrics

JULY 19, 2017

Are you annoying your customers? Prioritize Your Customers’ Needs. Customers are the primary asset of your company. This principle is especially true when engaging customers. Then, the customer reacts by ignoring your messages and possibly going to your competitors. In this case, you’re not annoying your customers.

Customer 241

Customer Payment Services Information Shopping Carts 241

Retail TouchPoints

APRIL 20, 2022

While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers. This technology is useful in cities and states that don’t allow customers to see the product.”

Retail 352

Retail Social Media Technology Events 352

Retail TouchPoints

MAY 30, 2022

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. A huge part of retaining customers is having a return policy that is clear and concise, giving customers the security they expect and want.

Fashion 299

Fashion Supplies Shopping Carts eCommerce 299

Retail TouchPoints

OCTOBER 9, 2023

The most successful brands are embracing the true meaning of a seamless experience for the customer: Buy online while in the store; order online, but pick it up as you walk the mall. Highly seasonal: Everyone is familiar with Spirit Halloween, which is a client of our 3PL customer Perimeter Global Logistics (PGL).

Supplies 283

Supplies Fulfillment Retail Omnichannel 283

Algopix

JULY 1, 2023

These solutions provide a centralized hub for businesses to streamline their listing management, inventory control, order fulfillment, and customer support processes across various platforms, such as e-commerce websites, marketplaces, social media platforms, and more.

Multi-channel 106

Multi-channel Channel Multichannel eCommerce 106

BigCommerce

NOVEMBER 13, 2017

For API integration across various systems allowing for streamlined UX and back office efficiency when selling online courses. Simplifying employee system usage from 2 to 1 via APIs. Time saved for brand employees sans a hit to the customer experience on the front-end. Why they won. Business stats. Founder: Maximilian Berlitz.

BigCommerce 196

BigCommerce eCommerce Payment Services Shopping Carts 196

Retail TouchPoints

NOVEMBER 18, 2022

Keeping Staff, Customers, and Bystanders Safe. How are retailers protecting their employees, customers and merchandise against these kinds of threats? If a white truck has just been involved in an ORC incident, connected systems can alert SOC teams if a matching vehicle is spotted on camera. An Ongoing Concern for Retailers.

Retail 257

Retail Operations Magazine Shopping Carts 257

Retail TouchPoints

JUNE 30, 2022

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities.

Payment Services 165

Payment Services Shopping Carts Information Presentation 165

AcquireConvert

MARCH 7, 2021

You get plenty of interest, plenty of throughput…but loads of abandoned shopping carts. The secret to reversing that trend is better targeting in your marketing strategy at all stages of the customer journey. The customer gets targeted ads about something they may be looking for (if it’s done right).

Improvements 67

Improvements Payments Payment Services Shopping Carts 67

Elsner

APRIL 23, 2020

With the increasing pace of smartphone penetration in the market, the best way to draw customers is to get your business to their fingertips. According to the latest Statista report , Amazon tops the list of the most popular shopping apps in the USA. Increase In Customer Loyalty. Let’s dive in. Shoppers Love Mobile Apps.

Mobile 90

Mobile eCommerce Customer Payment Services 90

Ecommerce Platforms

APRIL 30, 2020

Not to mention, a few of the plugins integrate with other CMSs (content management systems,) offering a little versatility to bloggers who aren't on WordPress. I would recommend WordPress to those who want a fairly basic system but also worry about scaling up. As for digital goods, this is where some of the systems fail.

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. This type of platform can aid grocers in providing customers with a seamless shopping experience even as their preferences keep evolving.

Payment Services 233

Payment Services Shipping Costs Omnichannel Fulfillment 233

Kissmetrics

SEPTEMBER 14, 2020

Without customers, your business wouldn’t exist. Because of that, it’s critical to understand how your customers behave and what they want from you. The best CRM software helps streamline, simplify, and improve your business processes to create better experiences for the one thing your business revolves around — your customers.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

Payment Services 258

Payment Services eCommerce Payments Retail 258

Kibo

FEBRUARY 24, 2022

Companies like Netflix, Uber, Etsy, and Amazon have long-known that microservices provide advantages over traditional monolithic systems, particularly when it comes to ecommerce. This differs from monolithic ecommerce systems where the core features (e.g., shopping cart, product listings, payment processing, fulfillment, etc.)

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Smile.io

SEPTEMBER 1, 2022

At the heart of any business is its customers. And yet, poor customer service threatens $4.7 Too many brands seem to forget that behind the online shopping basket is a customer that is a thinking, breathing human being. What is the customer lifecycle? What are the five stages of the customer lifecycle?

Payment Services 63

Payment Services Customer Marketing eCommerce 63

Ecommerce Platforms

JANUARY 22, 2023

For a more complex ecommerce system, you can provide customers a full shopping cart and checkout experience with form fields and automated payment capture tools. How does money move from the customer to your merchant account? But what’s the step-by-step process?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Fabric

MAY 17, 2023

and opened over 300 physical stores dedicated to its sneaker and streetwear-focused customers in the United States alone. The company has also embraced omnichannel commerce with its efforts to streamline the customer journey across sales channels and create an unparalleled online shopping experience. They had three options: 1.

eCommerce 130

eCommerce eCommerce Platforms Shipping Costs EDI 130