Retail TouchPoints

FEBRUARY 15, 2024

The question remains — how do we increase that positive impact? As an ecommerce product executive, I believe that my cohort of peers has a social imperative to develop products with human connection in mind. In fact, as the CDC notes in its statement on the loneliness epidemic, half of U.S.

Live Chat 263

Live Chat Social Media eCommerce Consumer 263

Groove

MAY 20, 2020

During the process of building, designing and launching an eCommerce website, businesses must decide how to inspire customers to make a purchase. To be successful in the competitive eCommerce world, there are strategies to follow and activities to avoid. 10 Tips to Increase eCommerce Conversion Rate.

eCommerce 370

eCommerce Payment Services BigCommerce Mobile 370

Groove

OCTOBER 4, 2023

In the realm of digital marketing, email continues to be a potent and influential channel for engaging with audiences, fostering customer relationships, and driving business growth. However, the landscape of email marketing is constantly evolving, presenting marketers with new challenges and opportunities. and the A.I.-Powered

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Groove

SEPTEMBER 5, 2023

In today's fast-paced world, automation plays a vital role in various industries, including eCommerce. By understanding the evolution of automation, we can appreciate the impact it has had on society and its relevance in the eCommerce landscape. However, the concept of automating tasks is not new.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Groove

AUGUST 13, 2020

But how can eCommerce brands guide online shoppers through the buyer's journey and push them along the path to purchase? In this blog, we're exploring 5 strategies to help you create a positive eCommerce customer experience. eCommerce Customer Experience: Tips & Strategies.

Customer Experience 326

Customer Experience Customer eCommerce Social Media 326

Groove

NOVEMBER 24, 2020

Are you considering migrating eCommerce platforms? Position your business for growth by aligning your eCommerce platform choices with your unique business goals. In this blog, we're sharing 5 features of BigCommerce Enterprise that help both B2B and D2C eCommerce stores create a seamless shopping experience and drive more revenue.

BigCommerce 368

BigCommerce Payments Payment Services B2B 368

Groove

OCTOBER 22, 2020

Our benchmarking shows that visitors who use eCommerce search are 3 to 5 times more likely to become customers. By creating a seamless path to purchase and removing any difficulties in the buying process, eCommerce businesses can easily guide shoppers to conversion quicker. eCommerce Search: How To Convert More Customers.

eCommerce 352

eCommerce Recommendation Improvements Fashion 352

Groove

OCTOBER 2, 2023

LLet'sembark on an exploration of AI-powered copywriting tools, unveiling their extraordinary capabilities and how they are reshaping the landscape of persuasive communication. AI-driven copywriting tools represent the combination of human ingenuity and computational brilliance.

Merchant Services 195

Merchant Services Social Media SEO Blog 195

Groove

OCTOBER 2, 2023

LLet'sembark on an exploration of AI-powered copywriting tools, unveiling their extraordinary capabilities and how they are reshaping the landscape of persuasive communication. AI-driven copywriting tools represent the combination of human ingenuity and computational brilliance.

Merchant Services 195

Merchant Services eCommerce Social Media SEO 195

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Leverage automation to remove manual labor, save time and money and improve organizational efficiency. Continue reading for our software recommendations that are guaranteed to help you achieve your eCommerce goals. Stamped.io

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Groove

DECEMBER 18, 2023

In many cases, they’re searching because they know exactly what they want and how much they’re willing to pay for it. For this reason, many companies are making eCommerce site search a core component of their strategy. However, many basic eCommerce search engines offered by shopping cart platforms fall short of consumer expectations.

eCommerce 221

eCommerce Shopping Carts Management Blog 221

Groove

SEPTEMBER 24, 2020

Creating an optimized email marketing strategy is key to engaging new and existing customers. Email and SMS help businesses reach more customers, converse with them on a personal level and customize the shopping experience to cater to their interests. Integrate customer data from your eCommerce store ?

Customer Data 322

Customer Data BigCommerce eCommerce Marketing Document 322

Groove

NOVEMBER 17, 2020

Investing in an eCommerce marketing tool helps businesses attract, engage and delight customers at every stage of the buyer's journey. Improve your email marketing strategy and exceed customer expectations with a tool that best fits your eCommerce needs. How Klaviyo Helps Build Customer Relationships.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

Groove

FEBRUARY 11, 2022

It’s the way that eCommerce brands optimize their entire site to accommodate not only desktop but also mobile devices. In 2022, with almost every consumer owning a smartphone of some type, you’re guaranteed to fall behind if you have a challenging mobile website experience. Source: Appleinsider. Source: Appleinsider. Site Load Speed.

Mobile 370

Mobile Web Design eCommerce Recommendation 370

Omniconvert

FEBRUARY 14, 2023

Are you ignoring the voice of your customers? Learn how to tap into customer sentiment and use it to improve your products, services, and overall customer experience. The post Your Customers are talking. The Importance of Customer Sentiment Analysis. Are you listening?

Customer 148

Customer Customer Experience Blog Improvements 148

Groove

NOVEMBER 26, 2021

In this blog, we’re discussing the Wordpress CMS platform and a few of its competitors - more specifically - the platforms that our eCommerce marketing team believe are optimal alternatives. No development knowledge is required; as long as you know how to use a word processor, then we’re sure you can use Wordpress with ease.

BigCommerce 195

BigCommerce Marketing Shopify Merchant Services 195

Groove

APRIL 28, 2021

If you're ready to partner with a digital eCommerce agency or are simply looking to learn more about website support, then you're in the right place! In this blog, we're sharing some insights into our website support services so that you know what to expect when working with an agency like Groove Commerce. eCommerce Strategy.

BigCommerce 284

BigCommerce eCommerce Design Recommendation eCommerce 284

Omniconvert

MAY 19, 2022

Discover the real impact Customer Experience has on your business and discover how to improve your customer relationships. The post How to improve customer experience and build profitable relationships with your customers. appeared first on Omniconvert Ecommerce Growth Blog.

Customer Experience 147

Customer Experience Improvements Customer Blog 147

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Then this blog is for you!

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Groove

MAY 8, 2023

In the competitive world of eCommerce, striking the perfect balance between an aesthetically pleasing website design and an exceptional user experience (UX) is crucial for success. Contextual photos: Include lifestyle images and in-context product photos to help customers visualize your products in real-world scenarios.

eCommerce 195

eCommerce Payment Services BigCommerce Shopify 195

lateshipment

MAY 6, 2023

Are you up for a simple exercise that will predict how successful your business will be? What measures do you consciously take to improve your customer’s purchase journey once they’ve hit the buy button? Before we get to the context of things, remember that the post-purchase phase takes up 50% of the overall customer experience.

Customer Experience 130

Customer Experience Shipping Costs Customer eCommerce 130

Groove

JUNE 2, 2020

At first, the company wanted to redesign their website and offer a better user experience, so they enlisted the help of the Groove Commerce team. However, Final Draft realized that they needed an optimized SEO strategy to increase engagement and convert customers. Improving Final Draft's SEO. The Problem. Groove's Tactics.

SEO 243

SEO Improvements eCommerce Blog 243

Groove

MARCH 14, 2022

What is an eCommerce CMS? An eCommerce CMS , or Content Management System, is a software that allows eCommerce website owners to have control over their website even if they don’t have any technical knowledge. SaaS, or Software-as-a-Service, refers to a cloud-based CMS that website owners use to host their eCommerce stores.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

Groove

JANUARY 13, 2021

Looking for an eCommerce conversion rate optimization agency that's available to help build and design your website pre-launch and market and grow your website post-launch? businesses are relying on eCommerce revenue to make ends meet. businesses are relying on eCommerce revenue to make ends meet. eCommerce SEO.

eCommerce 329

eCommerce PPC SEO eCommerce Design 329

Groove

AUGUST 10, 2021

A website with the right combination of creativity, originality and technical excellence can transform the user experience. A professional team of website developers delivers knowledge and experience to ensure your website has the highest level of consistency and innovation to differentiate your brand from competitors.

Improvements 370

Improvements eCommerce Web Design BigCommerce 370

Ecommerce Platforms

NOVEMBER 17, 2022

Looking for a complete ecommerce checklist that will help you to grow your online business? You’ve built your ecommerce store , found customers who enjoy your products, and accelerated operations, until…you hit a plateau. This is when you must learn how to grow your online business. Look no further. Go to the top.

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Retail TouchPoints

FEBRUARY 13, 2023

Now, the Camp team is reflecting on its success and implementing a plan to further improve the product discovery tool for year-round revenue creation. “We I’m confident this experience has proven that.” My day to day is focused on figuring out how the tech and the product work together to fuel our entire ecosystem.”

Gifts 277

Gifts Toys eCommerce Recommendation 277

UpSellIt

MARCH 13, 2024

Seasonal marketing isn’t just about promoting products or services during specific times of the year, it’s about resonating with your customers as their needs, desires, and behaviors evolve with each season. Integrating seasonal spring themes creates a visually engaging experience that resonates with visitors.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Ecommerce Platforms

MAY 22, 2023

An ecommerce website redesign project can be an expensive, sometimes complicated, and time-consuming process. Whether you’re just making basic changes to your site’s aesthetic, or adding new functionality to your store, there’s a lot to consider, from site trends to customer preferences.

eCommerce 132

eCommerce Web Design SEO Payment Services 132

Retail TouchPoints

MARCH 16, 2023

When you compare how quickly this thing is going to how quickly everybody got on the internet or how quickly everybody got an iPhone, it’s night and day. I actually think generative AI is going to be bigger than the internet or smartphones in ecommerce.” But how can retail professionals separate the hype from reality?

SEO 321

SEO Retail Merchant Services Social Media 321

lateshipment

AUGUST 27, 2021

Are you an online retailer who runs a business on Shopify and wants to provide customers with a streamlined returns experience and maintain profitability ? However, is it not as easy as it looks due to the existing gaps in the way eCommerce stores handle returns. Then you’ve come to the right place. One might wonder.

Shopify 130

Shopify Merchant Services Management Shipping Costs 130

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked. Entice buyers with shipping and we’ll teach you how.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

lateshipment

AUGUST 1, 2022

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. According to Linnworks research , over 80% of shoppers are looking for a frictionless, cross-device ecommerce experience. The post-purchase phase can present a series of complex tasks ?— Managing Orders.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. This enhances their post-purchase experience.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

GetElastic

SEPTEMBER 15, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

B2B 146

B2B eCommerce Customer SEO 146

lateshipment

SEPTEMBER 4, 2020

An eCommerce business needs to get a lot of things right in order to maximize its capacity to generate sales. One aspect that doesn’t always command much discussion, however, is cultivating a valuable and appealing on-site experience. Here's What You Need to Do to Piece Together a Better On-Site eCommerce Customer Experience.

Customer Experience 219

Customer Experience Improvements eCommerce Customer 219