Forrester eCommerce

MAY 3, 2018

Set your sites on e-commerce, analytics, lead generation, content, social marketing and CRM, as they are vital functions to build customer relationships. If you are interested in learning more about a blended in-house agency model and how to apply it, read my latest report or email me at jpattisall@forrester.com.

eCommerce Analytics 236

eCommerce Analytics eCommerce Marketing Technology 236

Omnisend

SEPTEMBER 9, 2021

Ecommerce data drives almost every business decision for online merchants. However, ecommerce data itself is just numbers unless you can effectively analyze and leverage it to make data-driven decisions. In this article, we’ll explore insightful sources of ecommerce data and discuss the various types of analytics and reports.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes There’s a common myth that ecommerce apps are only useful for large and established online stores. That they’re unnecessary for small ecommerce businesses. This article explores some of the best ecommerce apps, including their key features, pros, cons, and pricing. The reality? Let’s get started!

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Prisync

MAY 24, 2018

This is where your data comes in: your analytics will show you exactly how your customers are behaving at each step between discovery and conversion. The Stages of the Customer Journey vs Your Ecommerce Checkout Flow. These KPIs together form a basic customer behavior report. Source: [link].

eCommerce Analytics 71

eCommerce Analytics eCommerce Customer Channel 71

ChannelAdvisor

JUNE 21, 2018

It’s been two months since Catalyst Americas, but we’re still reflecting on something Retail Prophet Doug Stephens mentioned during his keynote to e-commerce sellers: “We’re just at the end of the beginning of e-commerce growth.”. 2 Actionable Ways to Compete with E-Commerce Analytics. The challenge?

eCommerce 40

eCommerce eCommerce Analytics Online Retail Channel 40

Groove

AUGUST 18, 2020

Many successful online businesses today leverage eCommerce marketing tools to grow their brand and achieve their business goals. In this blog, we're diving into the features, pros and cons of both Klaviyo vs. MailChimp to help you determine the best eCommerce tool for your business's needs. Klaviyo vs. MailChimp. Klaviyo Features.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Profitero

JUNE 1, 2017

E-commerce analytics company Profitero has been named a 2017 Gartner Cool Vendor in Digital Commerce. A study from Boston Consulting Group forecasts that more than 50 percent of consumer packaged goods sales growth will come from e-commerce by 2018. Disclaimer.

eCommerce Analytics 60

eCommerce Analytics eCommerce Merchant Services Consumer 60

Ecommerce Platforms

MARCH 10, 2021

Handling customer contact information is tough enough without having to jump back and forth between your ecommerce platform and a useful customer relationship management tool (CRM). Benefits of a CRM System for Ecommerce. Does your online business even use a CRM? Try Shopify risk-free for 14 days.

Shopify 190

Shopify eCommerce Merchant Services Management 190

Profitero

MARCH 28, 2017

Brands now have access to insights on Amazon Japan and eCommerce analytics solutions through Profitero’s alliance with Nielsen Japan. Profitero now offers digital shelf expertise for both global and local brands in Japan, the world’s fourth-largest eCommerce market. ” Profitero’s Digital Shelf Analytics: Amazon Japan.

eCommerce 60

eCommerce eCommerce Marketing eCommerce Analytics Marketing 60

Retail TouchPoints

SEPTEMBER 2, 2022

Operational efficiency in ecommerce has never been more important. A recent Europe Ecommerce report highlighted that 94% of Chinese, 76% of Europeans and 69% of Americans surveyed said they would boycott carbon negative companies. Ecommerce returns rates are on the rise, growing by 95% between 2014 and 2019. in Romania.

Online Retail 243

Online Retail Shipping Costs Retail Supplies 243

Omnisend

APRIL 14, 2021

Ecommerce is big business, especially right now. It’s predicted that retail ecommerce in the United States will rise to more than $843 billion in 2021 and 1.2 trillion by 2024, with ecommerce reports showing that conversion rates increased more than 100% in 2020 compared to 2019. How to choose the best ecommerce course.

eCommerce 137

eCommerce Payment Services WooCommerce eCommerce Marketing 137

Store Growers

MAY 1, 2019

I use a lot of ecommerce benchmarks in my client projects. This article bundles all of the different research and reports that I have collected over the years. These ecommerce metric benchmarks are meant to give you direction, not a hard target. Source: Wolfgang KPI Report (2018). Source: Wolfgang KPI Report (2018).

eCommerce 128

eCommerce Mobile Shopping Carts Beauty and Health 128

Profitero

FEBRUARY 27, 2018

Walmart online grocery prices are edging closer to Amazon, with only a slim gap separating prices between the two retailers, according to a new study by global e-commerce analytics firm Profitero. Other key findings from the report: . average difference between Walmart’s and Amazon’s prices for grocery.

eCommerce Analytics 97

eCommerce Analytics Specialty Retailers eCommerce Supplies 97

BigCommerce

JUNE 27, 2017

Customer research for ecommerce stores is essential. By using traffic analytics to determine which traffic sources ( especially PPC and ad traffic ) lead to most conversions, you can gauge the efficiency of your acquisition strategy. How are user errors processed and reported? Quantitative research. where they come from.

eCommerce 290

eCommerce Conversion Optimization Improvements Document 290

Store Growers

OCTOBER 12, 2016

I use a lot of ecommerce benchmarks in my work. This article is centralizes all of the different research and reports that I use. Source: Wolfgang Digital Ecommerce KPI Benchmarks. Compare this with your own analytics to see which traffic sources you should have a look at. Ecommerce Average Order Value. Other: 13%.

eCommerce 144

eCommerce PPC Mobile Channel 144

SellBrite

MARCH 30, 2018

In ecommerce, sustainability and growth are impossible unless you’re willing to invest resources into tools that can help you scale your business. To help you kick things off, I’m sharing a bucketful of tools that you can evaluate, test, and use to grow your ecommerce store. The tools are grouped into five main categories: Marketing.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

BigCommerce

OCTOBER 26, 2017

Cross border commerce, then, be fully assessed and validated before initiating. . Leveraging analytics, data, and market insights will ensure that you are reducing your exposure to failure and risk –– and where you exposure if reduced is where you want to first launch. . Analytics & Data . Localization. Market Insights .

Payments 236

Payments Merchant Services BigCommerce eCommerce Analytics 236

Ecommerce Platforms

APRIL 13, 2020

If you’re just starting out with your own ecommerce website , you may have stumbled across Magento. Wix Ecommerce. Founded back in 2007, Magento soon caught the eye of some of eCommerce's most prominent players and was purchased by eBay/X.comemrce in 2011. Magento Commerce : Formerly known as the Magento Enterprise Edition.

Magento 104

Magento Shipping Costs Volusion Merchant Services 104

Omnisend

MARCH 8, 2021

“You can’t improve what you don’t measure” is one of the most commonly repeated phrases in ecommerce, and for a good reason. Understanding ecommerce metrics allows you to identify your strengths and weaknesses, gauge your performance against your competitors, and learn how different tactics affect your overall strategy.

eCommerce Analytics 125

eCommerce Analytics Shipping Costs eCommerce Merchant Services 125

Ecommerce Platforms

NOVEMBER 17, 2022

Looking for a complete ecommerce checklist that will help you to grow your online business? You’ve built your ecommerce store , found customers who enjoy your products, and accelerated operations, until…you hit a plateau. Keep reading to revitalize your ecommerce store! Look no further. 20 Best Ways to Grow Your Online Business.

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Ecommerce Platforms

NOVEMBER 9, 2022

When picking a site builder—whether for ecommerce, blogging, or a business website—you must decide if you want the simplest interface possible, or perhaps something that provides a more complicated infrastructure with improved control. Ecommerce Features for Both. Editor X Features.

X-cart 196

X-cart Shipping Costs Document Payments 196

Profitero

OCTOBER 26, 2018

The rise of algorithmic-driven retail means eCommerce Data Analytics is no longer a nice to have, it’s a must-have. eCommerce Data Analytics is becoming a central commercial function, with brands using data-driven eCommerce insights to drive decision making. Data Analytics is set to grab more eCommerce budget.

eCommerce 68

eCommerce Download Channel Management 68

Retail TouchPoints

MAY 10, 2021

A recent Greenbook Research Industry Trends Report revealed that empathy is now a KPI that brands are actively tracking, which in turn has led to a rise in “customer closeness” programs. It’s become incumbent on brands to exhibit empathy and listen to their customers to help guide their product development strategies and campaigns.

Customer 264

Customer Hobbies Consumer eCommerce Analytics 264

Omnisend

SEPTEMBER 30, 2021

To grow your business and achieve your goals, you need to make good use of ecommerce reporting. Thankfully, ecommerce analytics have moved on from manual input. Now, there are advanced ecommerce reporting tools that make the life of a merchant much easier. Why You Need to Start Diving Into Your Reports.

eCommerce 148

eCommerce Omnichannel Customer Retention Merchant Services 148

eCommerce CEO

JANUARY 22, 2019

The number platforms to build an ecommerce store is mind numbing. When it comes to customizing and tuning to however you want, nothing beats a WordPress ecommerce site. With WordPress ecommerce, you got to give it a week. WP doesn’t come ready for ecommerce until you bundle it with a plugin. It’s just not built for it.

Payment Services 85

Payment Services Payments Shipping Costs eCommerce 85

Profitero

DECEMBER 7, 2020

That’s according to ecommerce analytics platform Profitero, which said one-third of the brands saw triple-digit or more growth in BSR in just a matter of days after the Nov. Excerpted from Digital Commerce 360. Click here for the full report: Pandemic Price Wars ). Click here for the full report: Pandemic Price Wars, U.K.

Food and Beverages 78

Food and Beverages Toys Retail Games 78

Ecommerce Platforms

OCTOBER 19, 2022

In that case, you need to consider some of the best CBD ecommerce platforms, since not all payment processors and ecommerce platforms are as friendly toward CBD sellers. And it’s essential to find an ecommerce platform that allows for CBD sales. So, find an ecommerce platform that integrates with CBD-friendly payment gateways.

eCommerce Platforms 211

eCommerce Platforms Payment Services Payments Merchant Services 211

Inflow Insights

NOVEMBER 15, 2021

When your eCommerce business sells a wide variety of products, tracking and comparing their performance each month can be a major headache. Manually chasing down product data from Google Analytics across sources, marketing channels, and date ranges can be a laborious, time-consuming process. Fortunately, there is a better way.

PPC 112

PPC eCommerce Download Supplies 112

Ecommerce Platforms

FEBRUARY 12, 2021

The good news for today’s business owners is that there’s no shortage of eCommerce website builders out there. Squarespace websites can include processing for online transactions, eCommerce, and access to various payment systems, including Square, Stripe, and PayPal. Basic Commerce — $30 per month. Business — $26 per month.

Payment Services 104

Payment Services Payments Shipping Costs Point of Sale 104

Profitero

NOVEMBER 12, 2018

Director of eCommerce & Business Development, Califia Farms. Director of eCommerce & Business Development, Califia Farms. With Profitero, I get a daily report that tells me which products are out of stock, so I can make sure I’m attacking the issue. This is ever evolving, so the reporting gives a good tracker on trends.

Drop Ship 60

Drop Ship Customer Shipping Costs Games 60

Ecommerce Platforms

MAY 9, 2019

As an ecommerce store owner – current or future – you probably don't need to be told about the value of email marketing which happens to be one of the most beneficial online marketing methods. From this perspective, I suggest that you check out one of my recent posts: 7 Must-Have Ecommerce Analytics Tools.

Payment Services 91

Payment Services Marketing Live Chat Payments 91

BigCommerce

NOVEMBER 2, 2017

How to measure and report. How to Drive Ecommerce Traffic and Convert Customers. The importance of reviewing your site search report once a month and querying your own site for at least the top 20 most common searches. This is us leading you to the ecommerce waters – it’s now up to you to drink. How to bring people back.

eCommerce 420

eCommerce Social Media BigCommerce Mobile 420

Ecommerce Platforms

SEPTEMBER 29, 2022

If you’re looking to start your own ecommerce store in the UK, you have undoubtedly stumbled across Shopify. The eCommerce platform is one of the most popular in the world, with over 1.7 It also features customer segmentation, gift cards, basic reports, discount codes, and abandoned cart recovery. It's hard not to.

Shipping Costs 20

Shipping Costs Shopify Payment Services Payments 20

Ecommerce Platforms

MARCH 24, 2022

The best CRM for ecommerce brands is a powerful tool in today’s age of customer-experience focused selling. Ecommerce brands can use CRM solutions integrated with the other tools in their ecosystem to improve their chances of driving repeat sales and turning customers into dedicated brand advocates. The Best CRM for Ecommerce Brands.

eCommerce 193

eCommerce Payment Services Payments WooCommerce 193

BigCommerce

JUNE 27, 2017

In order to better understand what it takes for visitors to convert, let us now examine the specific challenges that ecommerce sites need to negotiate and solve in order to sell anything to their visitors. Issues of trust and credibility for ecommerce conversion. Extensive studies by Stanford professor B.J.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Ecommerce Platforms

MARCH 15, 2021

Thanks to easy-to-use online store builders and dropshipping apps, launching your own ecommerce brand has never been easier. This “plug ’n’ play” tool seamlessly integrates with your ecommerce store to provide advanced ecommerce data, a CRM, and email marketing tools. It also reports on engagement kpis and sales attributes.

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

BigCommerce

OCTOBER 26, 2017

As you consider cross-border commerce, it is important to evaluate the status of your organization and supporting infrastructure prior to developing a go-to-market strategy. Small Business Considerations for Cross-Border Commerce. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256