ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. This has resulted in a massive investment in e-commerce infrastructure led by Amazon.

eCommerce 94

eCommerce Shipping Costs Fulfillment Supplies 94

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce.

B2B 241

B2B eCommerce BigCommerce Omnichannel 241

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Retail 283

Retail Mobile Recommendation Consumer 283

Forrester eCommerce

JUNE 3, 2019

Apple is: Leveraging privacy as a differentiator across devices, software and services. Apple continues to leverage its engineering chops to deliver better experiences. Experiences are faster, more nimble, private, secure, personal and more. This includes Apple’s foray into Identity.

Consumer 319

Consumer Customer Experience Mobile Customer 319

Optimizely

MAY 23, 2019

You don’t need us to tell you that mobile commerce is killing it. More than half of US shoppers have made a purchase using a mobile device, yet at the same time, only 12% of consumers find mobile shopping convenient. Unfortunately, many ecommerce websites and online stores simply aren’t easy to navigate via phone.

Mobile 150

Mobile eCommerce Omnichannel Recommendation 150

RetailDive

SEPTEMBER 28, 2021

The rising costs of mobile ads will push online retailers again to find ways to improve campaign performance, a report by ad-tech startup Moloco suggests.

eCommerce Marketing 102

eCommerce Marketing eCommerce Marketing Mobile 102

Retail TouchPoints

APRIL 11, 2024

Then we turned to ecommerce, clicking through pages and pages of items in hopes of finding that rare pearl. We are all used to being stalked by ads for a pair of pants we clicked on many weeks prior and seeing personalized product recommendations on Amazon and other ecommerce sites. AI agents will shop for you.

Retail 281

Retail Mobile Consumer Operations 281

ROI Revolution

MAY 3, 2022

Accurately measuring attribution is becoming a challenge for marketers in light of new consumer privacy regulations. We conducted a survey of over 170 digital marketing professionals from a wide range of industries and business types to help you navigate the tumultuous ecommerce landscape. Cookieless & Consumer Privacy.

Consumer 78

Consumer Social Media Multi-channel Events 78

Retail TouchPoints

DECEMBER 18, 2023

But the advent of artificial intelligence (AI) has transformed the quest for the perfect online purchase and unleashed a remarkable evolution in ecommerce. The use of AI in ecommerce has uncovered numerous lessons about how modern businesses should operate and engage with their customers. Multiply that by the 33.4

Recommendation 260

Recommendation eCommerce Jewelry Document 260

Retail TouchPoints

FEBRUARY 6, 2024

Of course, to any ecommerce veteran the inevitable deflation was visible from a mile away. AI-driven recommendations rarely announce themselves as AI-driven recommendations: to the uninformed consumer, the average ecommerce recommendation looks more or less like it did before AI took over the industry.

Recommendation 284

Recommendation Customer Hobbies Technology 284

Forrester eCommerce

OCTOBER 5, 2021

Your users place additional demands on your ecosystem now — in large part due to the limitations of the mobile devices they have. A few years ago, you had a big system if you had a thousand simultaneous users. Today, it means you have a moderately successful app or website. What does this mean for […].

Mobile 195

Mobile Technology Customer 195

Retail TouchPoints

MARCH 24, 2023

Enterprise brands on Shopify can now access Google Cloud’s Discovery Al solutions directly through Commerce Components , Shopify’s enterprise retail solution. Shopify has launched a new integration with Google Cloud that enables its merchants to leverage Google-quality search capabilities and AI innovations on their sites.

Shopify 302

Shopify Merchant Services Recommendation eCommerce 302

Forrester eCommerce

JUNE 11, 2021

Apple kicked off its annual developer conference on Monday, June 7, 2021. One of its big announcements was iOS 15. iOS 15 makes experiences more intelligent and more intuitive. Apple is adding features that help its customers 100 times a day in little moments throughout the day, every day. In some ways, you could say […].

Mobile 414

Mobile Customer Customer Experience Technology 414

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

365 Retail

MAY 7, 2021

However, the most significant question we must ask ourselves should be: is this significant shift to e-commerce now a permanent mainstay in the world of retail, or is it an anomalistic trend which will fade away shortly after the exodus of the pandemic? The critical components of the e-commerce platform.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

BigCommerce

SEPTEMBER 12, 2017

However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert. Ecommerce sales are growing, but many retailers are struggling to capitalize on their digital sales channels. Ecommerce trends by generation. Ecommerce trends by gender.

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eCommerce Beauty and Health Social Media Customer 420

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. For retailers, CCPA compliance, data privacy and security are about consumer trust.

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eCommerce Retail Technology Customer Data 186

Retail TouchPoints

JUNE 12, 2023

Companies should closely monitor AI bias, inaccuracy, cybersecurity, job displacement and data privacy. These chatbots can be rapidly embedded into a business’ website or mobile app and are usually built into cloud plan packages. Another problem for small and medium businesses is data privacy. Data is the basis of AI.

Retail 268

Retail Technology Games Recommendation 268

Retail TouchPoints

MARCH 25, 2021

By 2022, regulations designed to protect consumer privacy and major technology companies will require users’ explicit permission to share and use data generated from digital interactions. is slowly following suit: California passed its own Consumer Privacy Act ( CCPA ) in 2018, and new national legislation was introduced in the U.S.

Retail 264

Retail Consumer Social Media POS 264

Ecommerce Platforms

MARCH 18, 2023

Ecommerce stores, on the other hand, are online platforms, where customers can purchase products using credit cards and other digital payment methods, and have them shipped to their homes, or a pickup location. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Ecommerce?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Groove

FEBRUARY 8, 2020

One of the most immediate, high impact eCommerce strategies to increase online sales is optimizing the checkout process. Optimize your eCommerce checkout and improve conversion rate by focusing on 3 main psychological and emotional triggers: speed, trust and value. Site speed affects your eCommerce site whether you realize it or not.

eCommerce 293

eCommerce Merchant Services Shipping Costs Shopping Carts 293

Onilab User Guides

JULY 15, 2019

The navigation menu of an e-commerce store is responsible for taking the user where needed and plays a significant role in raising the conversion rate. Even though many companies stick with the classic hamburger menu, we now see many brand-new e-commerce UX trends popping up. . A side note on mobile design.

eCommerce 56

eCommerce Magento Mobile eCommerce Mobile 56

ROI Revolution

MAY 6, 2021

This major privacy initiative means that the percentage of iPhone users sharing their unique Identifier for Advertisers (IDFA) with apps will drop from 70% to as low as 10%. Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year. Claim your copy!

eCommerce 158

eCommerce Marketing Events Download 158

Retail TouchPoints

JULY 21, 2022

Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner.

Marketing 278

Marketing Consumer Information Customer Retention 278

Retail TouchPoints

JUNE 13, 2023

Unified commerce: Consumers today expect a seamless shopping experience across channels. They want to browse online, try products in-store and make purchases on mobile. Cybersecurity and privacy are non-negotiable: As we become more digital and data-driven, the importance of cybersecurity and privacy cannot be overstated.

Supplies 240

Supplies Customer Experience Technology Omnichannel 240

Retail TouchPoints

MARCH 5, 2024

But what works for ecommerce giants like Amazon and Walmart won’t work for Main Street, and with opportunities for small- to medium-sized retailers ripe for the taking, it’s never been more critical to get in-the-know. This isn’t just a case of your mobile app bearing the same branding as your website or in-store settings.

Retail 261

Retail Customer Data Channel Arts 261

Ecommerce Platforms

APRIL 7, 2022

75% of internet users in the US are more concerned with their online privacy than they’ve ever been. As a business owner, you need to find the balance between gathering data to support your business, complying with the law, aligning with your moral values, and respecting your customers’ privacy. Are you most worried about privacy?

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

ESW

MAY 11, 2020

Electronic and mobile payment solutions are proliferating. Are mobile payment apps the future of online and in-store payments, or are they a bubble waiting to burst? What Are the Leading Mobile Payment Providers? Before we assess the popularity of mobile payment solutions as a whole, let’s look at three of the major players.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

Algopix

JULY 13, 2023

Welcome to our comprehensive guide on the best eCommerce CRM systems. In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. Why is CRM Important for eCommerce Businesses? What Is a Customer Relationship Management System?

Payment Services 78

Payment Services eCommerce Management Customer 78

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. AI-Recommendations Mobile Exit Detect 2. Mobile-First Approach Mobile devices continue to be a dominant platform for ecommerce.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Kissmetrics

FEBRUARY 3, 2021

Online shopping is more convenient than ever, and so is building an ecommerce store. And while there are several ecommerce platforms on the market, Shopify and WordPress remain the most prominent. If you already have a WordPress website ready, it would be better to go with WordPress for ecommerce as well.

Shopify 326

Shopify Payment Services WooCommerce Payments 326

Omnisend

NOVEMBER 13, 2023

Reading Time: 13 minutes It’s a common belief that displaying an email address on an ecommerce site is sufficient for customer communication. This will help ensure your ecommerce site is equipped for optimal customer communication. The importance of a WordPress contact form in ecommerce The ecommerce sector is highly competitive.

Payment Services 88

Payment Services eCommerce WooCommerce Document 88

Forrester eCommerce

MAY 2, 2024

The US Federal Communications Commission fined four mobile carriers $200 million for selling customers’ location data, and Google is paying a $62 million settlement in a class-action lawsuit that alleged it collected location […]

Mobile 217

Mobile Customer B2C Marketing 217

Smile.io

MARCH 21, 2023

This article will dive into why personalization is critical in today’s ecommerce landscape. Why is ecommerce personalization important? Personalization is about creating unique customer experiences, whether an ecommerce UX homepage design or interaction via smartwatches. How does the tool protect users’ data?

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. With global e-commerce sales projected to reach $6.3 A powerful solution for enterprise Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retailers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Wiser

NOVEMBER 6, 2023

A successful eCommerce business relies heavily on a well-crafted retail product page. By doing so, eCommerce players can enhance their online presence, build a stronger reputation, and increase their chances of converting visitors into loyal customers. Offering multiple payment options can also enhance the mobile shopping experience.

Payment Services 78

Payment Services eCommerce Retail Games 78

ChannelAdvisor

SEPTEMBER 27, 2023

Privacy changes have made tracking success more difficult. While this is good for privacy, it makes it harder for brands and other apps to track their success across other channels. While Google is still a major player in e-commerce search, it’s not the only path shoppers have to take to look for products.

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eCommerce Retail Webinar Events 59