Wed.Sep 27, 2023

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The Launch of TikTok Shop: Why it’s both good and bad for brands

Profitero

In a significant development for the world of eCommerce, TikTok recently unveiled TikTok Shop in the United States.

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Should You Care About Developer Productivity?

Forrester eCommerce

A recent report regarding developer productivity has set the dev world abuzz. Without going into too many details, the notion that one can effectively measure individual developer productivity has been a controversial topic since the dawn of the mainframe.

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14 Halloween email examples to maximize your sales (with explanation and tips)

Omnisend

Reading Time: 11 minutes Many marketers think that Halloween email marketing doesn’t require planning or strategy. They assume Halloween has grown into such a fad that any campaign can grab attention and trigger more sales. But the truth is, that successful Halloween marketing campaigns demand rigorous planning, foolproof strategy, and diligent execution.

Events 141
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AI Pushes The Metaverse Into The Horizon At Meta Connect 2023

Forrester eCommerce

AI dominated Mark Zuckerberg’s opening keynote at Meta Connect today — mentioned within the first 10 seconds and dozens of times throughout. Absent was the term “metaverse,” which was referenced just a couple of times at best. There were no updates about Horizon Worlds. It’s not unexpected. Forrester predicted a metaverse winter for 2023.

Customer 413
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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15 Must-Have HubSpot eCommerce Apps To Master Online-Selling

MakeWebBetter

In the world of eCommerce, having a reliable platform that can handle all aspects of your business is crucial. HubSpot, a leading provider of inbound marketing and sales software, offers a comprehensive eCommerce solution that can help businesses streamline their operations and drive growth. Particularly, with powerful HubSpot eCommerce apps and integrations, it has become [.

eCommerce 127
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The Future Of Insurance: A Look At What Lies Ahead

Forrester eCommerce

Forrester analyzed past industry performance and top consumer, regulatory, competitive, and tech trends to help insurers succeed in the next decade.

Consumer 439

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ASIS GSX 2023: Physical Security Insights From Deep In The Heart Of Texas

Forrester eCommerce

ASIS International, the largest membership organization for security management professionals, brought the 2023 Global Security Exchange (GSX) to my hometown of Dallas, Texas. The main attraction of this premier physical security event was the keynote delivered by the 43rd President of the United States, George W. Bush.

Events 393
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Exclusive: New Research Highlights How Brands Can Capture Today’s Always-On Shopper

Retail TouchPoints

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried. The results of Infillion’s new research into the modern customer journey , shared exclusively with Retail TouchPoints , illuminate some of the most dramatic shifts in how consu

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Forrester Reviews And Scores Indian Mobile Banking Apps: What We Learned

Forrester eCommerce

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Asia Pacific Consumer Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 386
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Target to close 9 stores over theft, safety concerns

RetailDive

Stores in major cities like San Francisco, New York and Seattle are slated to shutter as a result of “unsustainable business performance.

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The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

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Forrester Reviews And Scores Indian Mobile Banking Apps: What We Learned

Forrester eCommerce

India is emerging as a powerhouse in mobile banking adoption. According to Forrester’s Consumer Asia Pacific Survey, 2023, a staggering 87% of online Indian adults expressed their desire to do all their banking on a smartphone. This statistic marks the highest percentage among the countries surveyed in the Asia Pacific region.

Banking 195
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Fast-growing Online Furniture Retailer ‘Bed Kingdom’ Opens New Liversedge Distribution centre

365 Retail

Bed and furniture retailer Bed Kingdom has officially opened the doors to its new 70,414 sq ft distribution centre in Liversedge, West Yorkshire, which will create 12 new jobs in the local area. The facility has a large warehouse space that will house furniture stock and become the main distribution site for the children’s bed specialist. In addition, office space spread across three stories and a canteen area will become the new workplace for Bed Kingdom’s buying, marketing, and sales employees

Retail 109
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Shopify Invests in Wholesale Marketplace Faire, Expands Reach into B2B Ecommerce

Retail TouchPoints

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed. Shopify is aiming to expand its B2B offerings as wholesale businesses follow the lead of their B2C counterparts in moving online.

Shopify 107
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As US consumers slow down, Walmart is muscling out its competition

RetailDive

The retail giant is embracing strategies previously mastered by Target, Amazon and others, and that’s paying off, various analysts report.

Consumer 118
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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How to Give Luxury Shoppers the Digital Experience they Desire

Retail TouchPoints

Despite a recent rocky economy — seized by inflation and supply chain pains — the global luxury retail market has seen a notable sales boost. A Bain & Co. study found 95% of luxury brands experienced growth last year, and the market as a whole is expected to grow by 5% this year. It turns out shoppers with money are still spending money. That being said, luxury brands and retailers can’t take the momentum for granted.

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Costco pushes forward with app upgrades

RetailDive

The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

Download 104
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Citing Theft and Safety Issues, Target Closes 9 Stores in 4 States

Retail TouchPoints

Target will close nine stores in four cities on Oct. 21, 2023, saying theft and organized retail crime are threatening the safety of its customers and associates and “contributing to unsustainable business performance,” according to a company statement. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business.

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Retail shrink, theft changed little in 2022

RetailDive

But more retailers are concerned about escalating violence in stores, which experts say carries other costs beyond shrink.

Retail 113
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Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

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Ralph Lauren Opens First Canada Store, Eyes Digital and Brick-and-Mortar Growth

Retail TouchPoints

Ralph Lauren has opened its first store in Canada, part of a broader expansion strategy that will include additional brick-and-mortar locations in the country and a dedicated digital commerce operation. The store, in Toronto’s Yorkdale Shopping Centre, adds to the brand’s existing wholesale and outlet presence in the region: the company has 12 Ralph Lauren outlet stores in Canada and a wholesale presence at retailers including Hudson’s Bay, Sporting Life and Harry Rosen.

Retail 96
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Talkoot wins Fastest Implementation Badge from G2 in fall 2023 report

Talkoot

Talkoot wins Fastest Implementation Badge from G2 in fall 2023 report Anna Rillahan Talkoot Chief Growth Officer Talkoot is proud to announce that it has been awarded the Fastest Implementation badge for product information management software in G2’s Fall 2023 Report. This recognition is a testament to Talkoot’s commitment to helping businesses streamline their product content production process.

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Simon Properties Brings More Delivery and Returns Capabilities to Tenants

Retail TouchPoints

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. Retailers at Simon Properties will now be able to leverage Dropit’s full suite of solutions, including: Store fulfillment capabilities , which will convert tenant stores into last-mile distribution centers; Reverse logistics to simplify return management by improving routes based on location and return time; Inventory visibility based on real-time, unified data tha

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Walmart Discovered launches on Roblox

RetailDive

The retailer wants users to discover games, indie experiences and virtual items that are voted on by the community.

Retail 105
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Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

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Philadelphia Looting: Dozens Arrested After Mobs Ransack Multiple Retail Stores

RetailWire

Dozens have been arrested in Philadelphia after mobs of young people ransacked upscale retail stores in an hours-long crime spree. The incident, which police say was unrelated to protests, resulted in the arrest of 49 adults and three juveniles. This looting followed a judge’s decision to dismiss charges against a former police officer involved in.

Retail 85
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Holiday spending to increase 3.7%: Mastercard

RetailDive

Consumer outlays for electronics and at restaurants are expected to boost expenditures this year, according to the card network.

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US Sues eBay Over Sale of Harmful Products

RetailWire

The U.S. government has filed a lawsuit against eBay, alleging that the online platform violated environmental laws, including the Clean Air Act, by permitting the sale of harmful products. The complaint states that eBay allowed the sale of over 343,000 aftermarket “defeat” devices that bypass vehicle emissions controls. Additionally, eBay is accused of enabling the.

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Peloton co-founder, chief product officer to step down

RetailDive

Tom Cortese will be replaced in November by Nick Caldwell, who has over 20 years of experience working at various technology companies.

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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

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The Launch of TikTok Shop: Why it’s both good and bad for brands

Profitero

In a significant development for the world of eCommerce, TikTok recently unveiled TikTok Shop in the United States.

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Shein highlights Fall, Winter collections in livestream show

RetailDive

Viewers were able to access the shoppable show from the Shein app and its Facebook, X, YouTube and Instagram channels.

Channel 89
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Starbucks’ CEO Moonlighted as a Barista. He Burned His Hand on a Sandwich and Had an Egg Bite Explode in Front of a Customer — And Now He’s Making 5 Key Changes.

RetailWire

Starbucks CEO Laxman Narasimhan took on shifts as a barista in preparation for his new role, encountering rookie blunders like a bursting egg bite and burning his hand on a hot sandwich. His experiences highlighted areas for operational improvements, including simplifying cup and lid combinations and ensuring breakfast sandwich availability. While Starbucks employees are in.

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Paul Smith future-proofs eCommerce business with Storyblok’s CMS

365 Retail

Leading British designer brand, Paul Smith , has partnered with enterprise headless CMS Storyblok to modernise and future-proof its website and customer experience. Paul Smith – with the help of eCommerce specialist agency Limesharp – implemented Storyblok’s headless CMS technology within its eight-month deadline, and achieved an increased page speed of approximately 50%, along with higher conversion and revenue rates.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.