Thu.Jan 20, 2022

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Netflix Saturation Nears, With No Dearth Of Original Content To Binge

Forrester eCommerce

Netflix subscriber growth continues to slow. In its Q4, 2021 earnings interview tonight, company executives said it’s “tough to pinpoint” why customer acquisition hasn’t recovered to pre-pandemic levels. But the reality is that the streaming market has become saturated. This translates to more choice for consumers who are growing concerned with the aggregate costs of […].

Consumer 361
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Walmart Steps Up Ecommerce Investment With Cross-Border Commerce and NFT Projects

Retail TouchPoints

Walmart is beefing up its ecommerce operations on several fronts via cross-border commerce, metaverse investments and a new executive. The retail giant announced that it is encouraging Indian retailers to join its U.S. marketplace, while CNBC has reported that the company plans to create its own cryptocurrency and collection of NFTs. The Wall Street Journal has reported that Tom Ward, currently SVP of Last Mile, will take over as President and CEO of U.S.

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The 10 Best Ways To Spend Your B2B Paid Media Budget In 2022

Forrester eCommerce

What's the best way to spend your paid media advertising budget in 2022? Forrester Principal Analyst John Arnold shares the 10 best ideas.

B2B 351
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Vibes Helps Retailers Enable Real-Time Messaging Through Mobile Wallets

Retail TouchPoints

Mobile solution provider Vibes has launched Mobile Wallet as a Channel, a platform designed to help retailers use native mobile wallet apps, Apple Wallet and Google Pay to deliver personalized mobile experiences for marketing and loyalty purposes. The solution builds on Vibes’ existing dynamic mobile offering with the addition of features that add real-time capabilities.

Mobile 278
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Sales Leaders’ Guide To Rolling Out Compensation Plans At Kickoff

Forrester eCommerce

Compensation plans that motivate sellers to accomplish corporate objectives are invaluable to sales growth. How sales leaders roll out compensation plans to their sales teams is crucial to gaining buy-in to the plan. Successful rollouts have three key attributes: Transparency Alignment Stakeholder buy-in It is up to the CSO/CRO to communicate the plan and ensure […].

Customer 195
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How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions

Retail TouchPoints

Over the last few years, sustainability has become increasingly important to consumers. But as is often the case, shoppers’ actual actions still lag behind their intentions, according to a new study from the IBM Institute for Business Value (IBM IBV) in association with the National Retail Federation (NRF). The study found that while 62% of respondents said they are willing to change their purchasing habits to reduce their environmental impact (up from 57% two years ago), only 31% said that sust

Consumer 278

More Trending

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

The last year and a half has been tremendously disruptive to all kinds of businesses, particularly the retail industry. For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele.

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Have Courage: You’re Going To Need It To Run B2B Paid Media

Forrester eCommerce

B2B paid media professionals are in for a roller coaster ride over the next three to five years. Principal Analyst John Arnold explains in a new report on the future of B2B advertising.

B2B 195
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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. The first Amazon Style store is set to open later this year at The Americana at Brand shopping mall in Los Angeles. “We obsessed over designing a shopping experience focused on helping customers find great looks, and it led us to create Amazon Style,” said a company blog announcing the new store format.

Clothing 263
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10 Brilliant Social Ad Strategies to Outsmart Your Competition [Free Webinar on January 25th]

Kissmetrics

Global usage of social media, which was already high, exploded during the pandemic in 2020. In fact, as of 2021, 69 percent of North Americans used social media – and these numbers will likely continue to climb as new features and social media platforms are released. Other mediums, like radio and tv , saw a 4 percent decline in reach during the pandemic, highlighting the importance of using social media to reach your audience.

Webinar 181
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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4 Winning Brand and Retail Partnership Examples

Salsify

We all know the adage: “Two heads are better than one.” But when it comes to standing out on the digital shelf, you might be surprised how much brands have to gain by working together.

Retail 148
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Green is the new black: Sustainability is now front of mind for luxury shoppers

365 Retail

A new report from Klarna , a leading global retail bank, payments and shopping service, reveals that consumers are changing the way they think about luxury and high-end purchases, with sustainability and innovation becoming key drivers behind luxurious purchases. The State of Smooth: Unpacking Luxury in 2022 report shows that sustainability is front of mind for luxury shoppers with 51% seeing a luxury purchase as a sustainable and environmentally-friendly choice.

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Amazon to open first physical clothing store

RetailDive

Amazon Style will launch later this year in Los Angeles, bringing technology and personalization to the forefront of its shopping experience.

Clothing 142
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Frugi Launches Brand New Website

365 Retail

Ethical and sustainable children’s clothing company Frugi , has launched its brand-new website this week. Like Frugi itself, the website captures the fun and liveliness of the brand, featuring new collections along with firm favourites. Its bright and vibrant features incorporate the brand’s vision of building a colourful future. Frugi’s website has been upgraded to Adobe/Magento Website Platform for a best-in-class digital selling experience, offering flexible, scalable eCommerce solutions with

Download 109
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The story of Toys R Us' bankruptcy is still unfolding, and it still matters

RetailDive

In ongoing litigation, former suppliers to the retailer allege its leaders should never have signed on to bankruptcy financing that triggered its liquidation.

Toys 128
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Burberry predicts soaring profits

365 Retail

Luxury fashion brand Burberry has revealed strong growth across Asia and the US as it wins over younger customers with cash to spend. Bosses said they now expect profits will hit around £500 million in the financial year – a jump of 35% – with strong sales of coats, shoes and leather goods. The company added that it has continued to shift away from discounting products and is selling more items at full price instead.

Fashion 111
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5 tech trends to watch in 2022

RetailDive

In an increasingly digital consumer environment, brands need to pick up the pace to stay relevant.

Consumer 145
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Aldi named cheapest supermarket of the year amid ‘significant’ price rises

365 Retail

Aldi has narrowly beaten its rival Lidl to be named the cheapest supermarket of the year, as grocery prices rose by up to 9% over the past 12 months, according to an annual survey. Aldi was the cheapest supermarket for six of the last 12 months while Lidl was the cheapest for five, including December 2021, according to the annual survey from the consumer advice firm Which?

Other 64
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Bonobos CEO exits after 5 years at the company

RetailDive

Micky Onvural is leaving the company to assume the role of chief marketing and communications officer at financial services firm TIAA, effective Monday.

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Primark set to axe around 400 jobs in UK store management overhaul

365 Retail

Around 400 jobs are set to be axed across fast fashion chain Primark’s UK stores as the group looks to overhaul its retail management team. The retailer, which is owned by Associated British Foods, has launched a consultation with staff as part of plans to simplify its UK store retail management structure. It said the move aims to “provide clearer accountability, greater flexibility and more management support on the shop floor”.

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André Leon Talley, 'always at the forefront of inclusion,' dies at 73

RetailDive

With creativity, intellectual rigor and passion, he became a cultural and fashion icon — not despite his humble beginnings, but in part because of them.

Fashion 105
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Billions lost in sales as pandemic takes toll on shops, figures show

365 Retail

Shops in Scotland have missed out on £5.8 billion in sales over the past two years as coronavirus saw stores closed and shoppers stay away, analysis shows. The findings, using Scottish Government and Scottish Retail Consortium (SRC) data, reveal sales slumped by more than 12% in 2020 and 2021 compared to before the pandemic, with shops losing out on around £3 billion each year.

Fashion 64
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Settlement in Amazon-Visa dispute may be near

RetailDive

Amazon backed off a threat to stop taking Visa credit cards in the U.K. this week, as both companies issued statements suggesting they'll avoid a pitched battle over "swipe" fees.

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Luxury consumers spent big on bling for Christmas

RetailWire

Richemont, which owns Cartier and Piaget, reported a 38 percent increase in sales for its jewelry brands during the fourth quarter of 2021. The company reported that U.S. shoppers made up 59 percent of its jewelry dollar store growth during the period.

Jewelry 52
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Save now, buy later startup raises $25M

RetailDive

Amid the buy now, pay later buzz, fintech Accrue Savings is going a different route. CEO Michael Hershfield said Accrue is on a mission to encourage consumers to save.

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Amazon to open a clothing store in LA

RetailWire

Amazon.com is opening Amazon Style, a 30,000-square-foot store in Los Angeles. The store is Amazon’s latest entry merging its digital and physical operations. “Customers enjoy doing a mix of online and in-store shopping. And that’s no different in fashion,” said Simoina Vasen, the managing director of Amazon Style. “There’s so many great brands and designers, but discovering them isn’t always easy.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The Bay names Alexander Meyer chief customer officer

RetailDive

Meyer will manage marketing and creative, communication, loyalty initiatives and brand strategy at both The Bay and its offline counterpart Hudson's Bay.

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Inflation pushes up clothes prices at Superdry

365 Retail

The boss of Superdry has said that customers can expect price rises and no sales in its shops as the business tries to combat the increased costs it is facing due to runaway inflation. Julian Dunkerton told the PA news agency that the company will hike prices by around 2% due to rising costs. But it will also be able to offset the cost hikes by slashing the number of items the retailer has on sale, something that has been part of the Superdry plan since before Covid-19.

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Morgan Stanley 'less confident' in Gap Inc. leadership

RetailDive

The mall-based retailer recently missed its third quarter earnings and cut its full year guidance due to supply chain and inventory constraints.

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Pivotree to Host Exclusive Webinar on Digital Commerce Trends in 2022

Pivotree Blog

The post Pivotree to Host Exclusive Webinar on Digital Commerce Trends in 2022 appeared first on Pivotree.

Webinar 52
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib