Mon.May 10, 2021

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Ransomware: Survive By Outrunning The Guy Next To You

Forrester eCommerce

There are two people in a wood, and they run into a bear. The first person gets down on his knees to pray; the second person starts lacing up his boots. The first person asks the second person, “My dear friend, what are you doing? You can’t outrun a bear.” To which the second person […].

Customer 545
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Cater to Your Customers’ Needs With Product Protection

BigCommerce

Ecommerce is having its moment. In 2020, it grew to $861B according to Digital Commerce 360.

Customer 475
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Employee Wellbeing Is A Shared Responsibility

Forrester eCommerce

I spent the early days of my career in the early 90’s studying manufacturing engineering at University then working in a ship repair yard. I was taught to weld by a gruff Geordie who handed me a visor, a live arc-welder and told me “don’t look into the light. You’ll go blind”. I didn’t. That […].

Shipping 528
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Athlocity Launches Ecommerce Sites for Under Armour in the Middle East

Retail TouchPoints

Athlocity , which distributes Under Armour products in the Middle East through 30 brick-and-mortar locations, will add an ecommerce platform to its site through a collaboration with Emakina. The Under Armour-branded experience will be available through desktops, phones and tablets. The site will feature omnichannel capabilities including buy online, pick up in-store (BOPIS) and real-time inventory updates to improve the customer experience.

eCommerce 290
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Build A Culture Of Emotionally-Intelligent Employees To Boost Mental Health

Forrester eCommerce

Many companies get emotion wrong… Rather than designing experiences built on a broad spectrum of emotions, they equate emotion with delight. But real joy and real happiness can only exist in relation to all the emotions, they are a “boxed set.” We cannot just pick and choose our emotions. Anger isn’t joy, just as joy […].

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Why Customer Empathy is the New Metric Guiding Brands Through Divisive Times

Retail TouchPoints

Over the past decade, the social and political climate of the United States and abroad has forced every strata of society to take stands on issues where they may have once stood on the sidelines. Or, as Howard Zinn said, “You can’t be neutral on a moving train.” 2020 in particular forced reflection and conversations into all of our lives; and brands weren’t immune to the pressures of an increasingly politicized world.

Customer 264

More Trending

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PacSun Names Co-CEOs and New President

Retail TouchPoints

PacSun has named Alfred Chang and Mike Relich as its new Co-CEOs, and promoted PacSun Chief Brand Officer Brieane Olson to President of the specialty retailer. Chang is currently President of PacSun, and Relich had been serving as Interim CEO of PSEB Group, which owns PacSun and Eddie Bauer. Chang, Relich and Olson will assume their new positions on June 1, 2021, following the expected completion of the sale of PSEB’s sale of Eddie Bauer to Authentic Brands Group and SPARC group.

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Trust Must Be The Foundation Of Your Employee Wellbeing Programme

Forrester eCommerce

New data from the UK Office Of National Statistics (ONS) shows that one in five adults in Britain experienced depressive symptoms in early 2021, more than double the proportion before the pandemic. Young adults are coping with a significant increase of mental health issues. Financial concerns, managing children in the household, and disabilities are some […].

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How to Use Blockchain in Marketing Data Security

Kissmetrics

The boom of Bitcoin has made blockchain technology a trending topic. However, it wasn’t always viewed in the most favorable light. When cryptocurrencies emerged, it was primarily used for seedy transactions on the dark web. Luckily, sentiment and use have changed. More people see the value of investing in Bitcoin, and companies are warming up to the idea of using its technology in business.

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Prioritise Your Customers’ Mental Wellbeing To Spur Pandemic Recovery

Forrester eCommerce

It’s impossible not to see how consumers have felt the pressure of the 2020 pandemic. People have faced job losses, extended furlough, or enforced remote work while also managing home schooling, and the social (and psychological) impact of lockdowns. Then, there were those on the front-lines; key workers struggling to do their jobs while COVID-19 […].

Customer 442
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Report: JCPenney Cuts 650 Jobs Across Operations as it Seeks New Texas HQ

Retail TouchPoints

JCPenney has cut 650 jobs across its stores, field operations and corporate offices, totaling approximately 1.5% of its workforce, according to The Dallas Morning News. The cuts include 100 workers among JCPenney’s Texas-based staff, many of whom are working remotely while the retailer continues searching for a new headquarters in the Dallas-Fort Worth area.

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Warning: Employee Engagement Is Higher Than You Think – Carefully Monitor The Burnout Factor

Forrester eCommerce

This week is European Mental Health Week. There are many different facets to mental health but no doubt our relationship to work is a key component of it, simply because we spend so much time working and because work (or the absence of it) also shapes our very own identities. The pandemic has drastically changed […].

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Bed Bath & Beyond Launches Value-Priced ‘Simply Essential’ Line

Retail TouchPoints

Bed Bath & Beyond has launched “Simply Essential,” a new affordable line of more than 1,200 essential items for every room of the home, designed to appeal to a broad range of customers. As the company’s first full-line assortment at opening price points and its third Owned Brand launched this year, Simply Essential is intended to eliminate gaps in lower price brackets, targeting customers seeking value-based options. “Customers are looking for value-priced, hard-working, everyday

Customer 247
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Digital Audio Proves Resilient During The Pandemic

Forrester eCommerce

Digital Audio Continues To Grow In Spite Of Pandemic Headwinds Not many people expected that digital audio would reach new heights amidst the pandemic. After all, consumers most often listened to podcasts and online radio during their commuting hours. But commute or not, consumers are still listening. This was showcased best this week when the […].

Consumer 264
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to Run Effective Food Ads

Kissmetrics

The food and beverage industry is growing fast. In the foreseeable future, analysts predict this sector will increase by 4.74 percent annually. It’s also an area where new trends are constantly emerging, giving food businesses more chances to get on board with “hot” products. For instance, more recently, there’s been a high demand for health, immunity, and plant-based foods, along with flavors with global appeal.

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Private Label Products – How To Start A Brand & What To Sell

My Wife Quit Her Job

Selling your own private label products is by far the best way to create a strong, recognizable ecommerce brand. This post will teach you how to get started selling private label products online and how private and white labeling works. When it comes to creating your own private label brand, there’s a common misconception that you need to be a skilled product designer or an inventor in order to manufacture your own branded products.

eCommerce 177
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KPMG Reports State of Consumer Sentiment: A Positive — yet Cautious — Outlook

Retail TouchPoints

As the U.S. slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19 consumer behaviors. But they are working against the clock: as vaccination numbers shift daily, impacting variations in out-of-home behavior. Fortunately, there are some promising signs, according to a recent report from KPMG based on a poll of 1,000 consumers across the U.S. in March 2021.

Consumer 165
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How to Boost Affiliate Marketing with Gated Offers and FMTC

SheerID

Learn how integrating FMTC’s affiliate marketing platform with SheerID helps brands acquire more new customers through affiliate sites.

Marketing 184
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Gamification Marketing Can Increase Engagement On Your WooCommerce Store

MakeWebBetter

Gamification is the application of game-like elements for non-gaming activities. In simple words, it is the process of making otherwise boring activities fun. Gamification works effectively because of our psychological tendency to play games. We are naturally inclined to learn, compete, achieve, and express in a game-like setup. People are more willing to participate in […].

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Mars Petcare supports LGBT+ community with Dreamies pack design

TalkingRetail

Mars Petcare is rolling out a temporary pack design for its Dreamies cat treats range to support the LGBT Foundation, as part of its commitment to the LGBT+ community and their mental health. The design features the LGBT Foundation logo, their helpline number and the Pride rainbow, supported by in-store POS and digital advertising. The. This story continues at Mars Petcare supports LGBT+ community with Dreamies pack design.

POS 134
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Have home retailers peaked?

RetailDive

The category was on the rise, but the pandemic drove exponential growth. Retailers must now navigate how to sustain momentum in the years ahead.

Retail 135
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Consumer confidence rises to highest level in five years

TalkingRetail

Shopper confidence has risen to its highest level in the last five years, driven by the further easing of lockdown restrictions, a sharp decline in Covid-19 cases and the rapid rollout of the vaccination programme, says industry analyst IGD. Results for April from its shopper confidence index show shoppers increasingly focused on quality and ‘trading-up’, This story continues at Consumer confidence rises to highest level in five years.

Consumer 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The changing role of the CIO in retail

RetailDive

As the pandemic recedes, many retail leaders recognize that some of the quick decisions that had to be made in 2020 may not have been the best long-term decisions.

Retail 123
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Retailers slash carbon emissions in half to beat sustainability targets

365 Retail

UK retailers have cut their carbon emissions in half since 2005 and smashed environmental targets for the past year, according to new figures. Data from the British Retail Consortium (BRC) has revealed that carbon emissions across leading firms in the sector have dropped by 49% since 2005. Retailers have cut emissions in half, according to new data (Dominic Lipinski/PA).

Retail 115
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SheerID Joins Forces With The World’s Largest Affiliate Content Database

SheerID

SheerID has partnered with FMTC to expand our affiliate marketing for clients to distribute their personalized offers across 16 affiliate networks.

Marketing 109
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Eddie Bauer the latest mall tenant to join Sparc portfolio

RetailDive

The outdoor brand will join several others acquired by Simon Property Group and Authentic Brands Group, leaving PacSun under private equity ownership.

Outdoor 120
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Unsung Heroes 2021: Are you a local legend?

TalkingRetail

Independent Retail News is teaming up with Nisa Retail once again to launch its Unsung Heroes programme for 2021. Now in its eighth year, the initiative aims to seek out and reward convenience store owners and staff members who have consistently exceeded expectations in providing support to their local communities – and there have certainly. This story continues at Unsung Heroes 2021: Are you a local legend?

Retail 105
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PayPal forecasts boom in QR-code payments

RetailDive

The company is betting digital and alternative payment option trends, like buy now pay later, will persist even after the pandemic subsides.

PayPal 121
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Cîroc gears up for summer with new flavoured vodka

TalkingRetail

Luxury vodka brand Cîroc is expanding its portfolio with a Summer Citrus variant. The 700mlm bottle is available now and retails at £35.90, combining Fresh grapes with blood orange and lime. Brand owner Diageo said sales of flavoured vodka are accelerating in the off-trade with a 39% growth and total sales of Cîroc are up. This story continues at Cîroc gears up for summer with new flavoured vodka.

Retail 105
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MySize debuts virtual fit avatar tool

RetailDive

With customers buying online more and frequently returning ill-fitting items, the tool aims to help shoppers find the right fit up front.

Customer 120
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.