Retail TouchPoints

AUGUST 9, 2022

There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa

Retail 310

Retail Gifts Other Technology 310

BigCommerce

AUGUST 9, 2022

At the heart of the web lies one important thing that it couldn’t run without: the user.

eCommerce 382

eCommerce Web Design 382

Retail TouchPoints

AUGUST 9, 2022

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.

Webinar 297

Webinar Customer Loyalty Books Improvements 297

Ecommerce Platforms

AUGUST 9, 2022

There’s one main reason to change languages on Shopify: your customers speak a different language than what’s offered by default. That default language is English, so you may find that your shoppers mainly speak German, French, or Chinese, making it essential to translate. Merchants also encounter the need to change languages on Shopify when they expand into other markets.

Shopify 210

Shopify Merchant Services Recommendation eCommerce 210

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

Operations

Retail TouchPoints

AUGUST 9, 2022

“Go global, act local.” It’s a phrase commonly used among executive leadership teams wanting to strike the perfect balance between personalized experiences and incremental growth. In the digital-driven era of retail, achieving scale through global expansion is easier than ever. Marketplaces, social media and branded ecommerce experiences offer a multitude of opportunities for brands to build customized plans for global growth, but often that “local” piece gets lost in translation (pun intended).

eCommerce 290

eCommerce Consumer Social Media Customer Experience 290

Salsify

AUGUST 9, 2022

Convenience plays a huge part in shopping today. Consumers want a quick and easy way to try on clothes, visualize how furniture will look in their apartments, and generally “try before they buy.”.

Clothing 147

Clothing Retail Consumer Electronics 147

RetailDive

AUGUST 9, 2022

New companies have grown rapidly by leveraging consumer trends during the pandemic. Now, they’re dealing with the consequences amid an economic downturn.

Retail 119

Retail Consumer 119

Retail TouchPoints

AUGUST 9, 2022

In today’s tight labor market, training has become more critical than ever. Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and engage them effectively to create long-term organizational loyalty. By adding augmented reality (AR) and virtual reality (VR) to your training program, organizations can reach their training goals more quickly and efficiently.

Retail 261

Retail Technology Customer Recommendation 261

RetailDive

AUGUST 9, 2022

The DTC eyewear brand said it’s restructuring in order to be in the best position long term, but that store and customer experience jobs aren’t affected.

Consumer 112

Consumer Customer Experience Customer 112

Retail TouchPoints

AUGUST 9, 2022

Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Photo courtesy of Abercrombie & Fitch. Seeking the vibe of a hotel lobby in a chic, trendy locale, Abercrombie & Fitch has launched its “Getaway” design concept in Los Angeles and Milan. In addition to the Getaway locations at Los Angeles’ Del Amo Fashion Center and Milan’s Il Centro shopping center, Abercrombie will expand the concept on a global scale thr

Omnichannel 265

Omnichannel Fashion Customer Retail 265

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Korona

AUGUST 9, 2022

If you are a retail business owner, chances are you have experienced increased prices for your products from your suppliers in the last several months. Inflation is palpable, and the ongoing geopolitical crisis between Ukraine and Russia does not make it any easier. . While economists and the National Retail Federation still expect U.S. retail sales to increase between 6 and 8 percent this year, the uncertainty surrounding the impact of inflation has left consumers and retailers looking for answ

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

AUGUST 9, 2022

Tapestry — parent company of Coach , Kate Spade and Stuart Weitzman — has announced the retirement of COO Tom Glaser. CFO Scott Roe, with 30 years of retail finance and operations experience under his belt, will take on the COO role in addition to his current responsibilities, effective immediately. Glaser will stay on until Oct. 1, 2022 to ensure a seamless transition.

Operations 265

Operations Supplies Technology Information 265

Digital Doughnut

AUGUST 9, 2022

User-generated content platforms are an efficient and current marketing strategy that can yield results to your advantage. UGC platforms let you harness the power of content created by users. These platforms allow you to establish trust with your customers and increase your return on investment.

Marketing 97

Marketing Customer Social Media 97

Retail TouchPoints

AUGUST 9, 2022

Walmart has reportedly met with executives from Disney, Comcast and Paramount to discuss including a streaming service with Walmart+ memberships, people familiar with the matter told The New York Times. The potential move is part of an effort to build relationships with shoppers outside of Walmart stores. Walmart is reportedly considering which movies and TV shows would add the most value to the membership, according to the people.

Shipping 239

Shipping Operations Retail Customer Experience 239

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Algopix

AUGUST 9, 2022

When you think of online marketplaces, Amazon most likely pops into your mind first. What you may not be aware of is the power of its competitor, Walmart. Walmart.com sees 100 million unique visitors each month. With so many customers flocking to this site, plenty of online brands and businesses are taking advantage. These businesses know that more eyeballs mean more business.

Payment Services 78

Payment Services Shipping Costs Shipping Fulfillment 78

Retail TouchPoints

AUGUST 9, 2022

Signet Jewelers will acquire ecommerce jewelry retailer Blue Nile for $360 million in an all-cash transaction. The deal will help accelerate Signet’s efforts to expand its bridal offerings and grow its Accessible Luxury portfolio while extending its digital leadership in the jewelry category. Blue Nile brings a younger, more affluent and ethnically diverse customer demographic to Signet that will help broaden the company’s customer acquisition funnel.

Jewelry 255

Jewelry Operations Consumer Customer 255

RetailDive

AUGUST 9, 2022

The retailer wants to make every day feel like the start of a long weekend with a store aesthetic that is a “nod to a chic hotel lobby.

Retail 98

Retail 98

SheerID

AUGUST 9, 2022

Learn more about marketing to the military and the ways in which you can roll out your own military discount verification program.

Marketing 88

Marketing Consumer 88

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

AUGUST 9, 2022

The deal adds to the jewelry retailer’s luxury portfolio as the retailing climate worsens against the macroeconomic backdrop.

Jewelry 100

Jewelry Retail 100

SheerID

AUGUST 9, 2022

Learn more about how your business can leverage zero-party data to improve customer retention with SheerID.

Customer Retention 88

Customer Retention Customer Improvements Customer Loyalty 88

RetailDive

AUGUST 9, 2022

Layoffs a couple of weeks ago may be just the start as the brand adjusts its sales model and its merchandise mix in pursuit of profitable growth.

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86

SheerID

AUGUST 9, 2022

Check out the top 7 loyalty marketing strategies that you can roll out for your team today.

Marketing 88

Marketing Customer Customer Loyalty 88

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

AUGUST 9, 2022

The agreement required groomers to work two years for the company or pay back the $5,000 training value.

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A Better Lemonade Stand

AUGUST 9, 2022

There’s no shortage of t-shirt design templates and clothing mockup generators online to help you create great images for your clothing brand. The difficult part is sorting through all the poor quality ones to find the best ones that will work for you and give your brand the quality it deserves. In this post, we’ll show you the best t-shirt templates as well as t-shirt mockup generators for your clothing line.

Clothing 62

Clothing Apparel Outdoor Merchant Services 62

RetailDive

AUGUST 9, 2022

Seventy-five stores will make over 2,000 products available for same-day delivery through the Uber Eats app.

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Liveintent

AUGUST 9, 2022

Brand awareness should be a top priority for marketers. Yes, it’s tempting to focus on performance campaigns that drive conversions and revenue. But it’s important to remember that brand awareness campaigns can help you build your pipeline for the future. With brand awareness you can nurture audience relationships on a long-term basis and move customers down the funnel.

Social Media 62

Social Media Multi-channel Channel Travel 62

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Etaily

AUGUST 9, 2022

Improve your eCommerce store's checkout process by providing your customers with multiple payment methods. Know what you can offer in your shop in this article. The post 6 Types of Payment Methods For Your eCommerce Store appeared first on etaily.

Payment Services 52

Payment Services eCommerce Article Improvements 52

RetailWire

AUGUST 9, 2022

Signet Jewelers said it will acquire the online jewelry retailer Blue Nile in a $360 million all-cash deal. Signet, which owns the Jared, Kay and Zales jewelry chains, has said that its sales have softened as consumers pull back on discretionary purchases as a result of the high cost of food and fuel.

Jewelry 52

Jewelry Retail Consumer Article 52

Digital Doughnut

AUGUST 9, 2022

This article is about the design sprint methodology. It explains what a design sprint is, how it works, and why it is essential for businesses in 2022.

Article 52

Article Customer Experience Mobile Technology 52

RetailWire

AUGUST 9, 2022

Online prices rose for 25 months starting in June 2020. That streak ended with prices falling one percent in July, according to Adobe. Consumer prices rose 9.1 percent in June but are expected to show an 8.7 percent increase in July, based on a new report coming out tomorrow.

Consumer 52

Consumer Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce