Fri.Feb 16, 2024

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“32 To 36 Courses” Is Not Revenue Enablement

Forrester eCommerce

True story: Years ago, a Forrester revenue enablement customer meeting was unexpectedly joined by a new voice, an individual whose exact role was unclear to our team beyond “they’ve joined us to help up-level our B2B sales onboarding.

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Shopify HubSpot Integration: How to Connect Your CRM

Groove

Shopify and HubSpot make for a powerful duo, allowing you to connect all of HubSpot's powerful sales and marketing features directly to your Shopify store. However, setting up this integration in a way that will maximize its capabilities is often a complicated process. To help you get started, we'll cover everything you need to know about the Shopify HubSpot integration, including the benefits that this integration offers, a step-by-step integration guide, and how Groove Commerce can help you de

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Invisible Experiences: Anticipate Customer Needs with Real-Time Interaction Management

Forrester eCommerce

Imagine having a butler who anticipates and serves your needs. In Gotham City, Alfred ensures Batman’s utility belt is always stocked. Just as Alfred faithfully supports Batman, your personal assistant earns your trust through silent understanding. Now think of this relationship in terms of your experiences with brands. Do those experiences feel invisible and immersive?

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of overall retail sales. Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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2024: A Bittersweet Beginning For The Subscription Hardware Business

Forrester eCommerce

What is the future of subscription hardware? Learn why the transition to on-premises subscription hardware faced some bittersweet moments last year and where it’s headed this year.

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Claire’s Continues Lifestyle Push with Plans for Branded Products

Retail TouchPoints

Claire’s evolution from retailer to lifestyle brand continues with the appointment of IMG as its global licensing partner to create a range of Claire’s-branded products. Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

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Target Looks to Attract New Customers with Intro of Value-Priced Private Label Brand

Retail TouchPoints

Target has introduced a new low-price owned brand called Dealworthy — featuring more than 400 products ranging in price from less than $1 to $10 — and revamped its 15 -year-old everyday essentials brand Up&Up with new branding, product reformulations and additions to the assortment. Target’s owned brands are one of the most successful pieces of its business , with a collection of more than 45 private labels that contribute more than $30 billion in sales annually.

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Canadian Tire Suffers Earnings Miss, Details Retail Technology Investments

RIS News

Refreshed stores, a generative AI shopping assistant, its first multi-banner omnichannel fulfillment DC, electronic shelf labels. the list of technology Canadian Tire has been investing goes on.

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Guess?, WHP Global Team Up to Buy Rag & Bone

Retail TouchPoints

Guess? has partnered with the global brand management firm WHP Global — which owns the Toys ‘R’ Us and Babies ‘R’ Us brands as well as a stake in Express — to acquire the New York-based fashion brand Rag & Bone. The deal is expected to close during Q1 of the Guess? 2025 fiscal year, in March 2025. Rag & Bone currently operates 34 stores in the U.S. and two stores in the UK, and the brand also is sold in boutiques, department stores and online globally.

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McDonald’s Offers a Special $1 Filet-O-Fish for the Lent Holiday

RetailWire

As the season of Lent commences, McDonald’s has rolled out an enticing deal that's bound to please seafood enthusiasts.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Starbucks Debuts ‘Inclusive Spaces Framework’ Store in Washington, D.C.

Retail TouchPoints

Seeking to better serve the estimated one in four American adults with a disability, Starbucks will use its new Inclusive Spaces Framework for all newly opened and renovated company-owned stores in the U.S. The first store, in Washington, D.C., features optimized lighting and acoustics for better visual and audible communication and accessible equipment designs for store associates.

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Unleashing Developer-Led Innovation for Enhanced Online Commerce Experiences

RIS News

Developers have continued to be the driving force behind the evolution of digital commerce, and they understand that to be successful, brands must lean into developer-led innovation that drives unique visual experiences efficiently.

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Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag

Retail TouchPoints

J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. A major reason for these high levels of engagement: J.Jill obsessively focuses on making sure its customers, women 45 and older, “feel valued, heard and seen,” according to VP of Stores and Operations James Ramire

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Staples revamps loyalty program

RetailDive

Easy Rewards lets shoppers earn and redeem points on qualifying purchases, and gives customers double the points for their most shopped categories.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Grow or Die, says Momentum Shake Founder

Practical eCommerce

To Mike Tecku, entreprenureship is more than making money. It's helping others, building a team, and personal growth. The post Grow or Die, says Momentum Shake Founder appeared first on Practical Ecommerce.

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Crocs reaches ‘record’ annual revenue of nearly $4B

RetailDive

The company said it’s in the early days of implementing a retail strategy for its Heydude brand and plans to open 30 outlet locations this year.

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Covent Garden Launches New Light Installation with Paul Smith

365 Retail

Covent Garden has unveiled an immersive light installation within its historic Market Building, developed in collaboration with renowned British designer and Floral Street resident, Sir Paul Smith. This launch marks the beginning of several captivating illumination events planned throughout the year. Initiated on 16th February to coincide with London Fashion Week, the installation illuminates the iconic Market Building with over 1,000 lights across 36 arches.

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Executing a High-Volume Loyalty Program Migration with Dr. Sam's

Smile.io

Dr. Sam’s is a simple, no-fuss skincare brand created by Dr. Sam Bunting with her 20+ years of expertise. After years of working in her own clinic, Dr. Sam was motivated to fill a gap in the market she noticed: solutions for problematic skin that were simple, effective, and affordable. In 2018, she launched the brand with her award-winning Flawless Cleanser.

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Get MACH Ready with Orium, Commercetools, and Contentstack

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Irish supermarkets ‘using DRS launch to hide price increases’

TalkingRetail

The introduction of the deposit return scheme (DRS) in Ireland has so far led to reduced pack sizes and disguised price increases for consumers, claims data analytics firm Talysis. The scheme to encourage recycling of single-use drinks containers was introduced at the beginning of February.

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The Weekly Closeout: Skechers aims for 10K stores and Jeff Bezos sells $4B in Amazon stock

RetailDive

The footwear retailer is halfway to its store opening goal, while the Amazon founder sold billions of shares this week.

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Target Creates Low-Cost Brand, dealworthy

RetailWire

A new low-cost Target brand has been introduced, some with a price point of less than $1.

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L’Occitane’s third virtual store celebrates Ramadan

RetailDive

The experience, created with Emperia, mimics a traditional Middle Eastern house and features exclusive gift sets and a skin care questionnaire.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Is Sustainability Sustainable? How to Better Your Business and the Environment With Sustainable Retail

Dynamic Action

Summary Sustainability in retail is necessary for saving the environment and creating more successful strategies in your business. Retailers strive to meet sustainability expectations but often struggle with environmental regulations, reducing waste, and maintaining profitability. AI-powered retail technology can help retailers make sustainable choices, from inventory management to understanding customer preferences.

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Nike to lay off more than 1,600 employees

RetailDive

On the heels of a cost-savings plan announced in December, the activewear giant confirmed it plans to cut about 2% of its total workforce.

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Elon Musk Shifts SpaceX to Texas After Delaware Rejects Pay Deal

RetailWire

SpaceX CEO Elon Musk made headlines as he announced the SpaceX company’s transition from Delaware to Texas following legal hitches with his mammoth Tesla compensation package.

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UK Retail Sector Witnesses a Robust Rebound in January 2024

365 Retail

In January 2024, the UK retail sector witnessed a notable recovery, as sales volumes increased by 3.4% following a historic decline of 3.3% in December 2023, as reported by the Office for National Statistics (ONS). This marked the largest monthly rise since April 2021, effectively restoring sales volumes to the levels observed in November 2023. The recovery was predominantly led by increased sales in food stores, notably supermarkets, contributing the most to the uplift.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Rite Aid to lay off employees as it transitions California warehouse operations

RetailDive

The drugstore chain will close its Woodland distribution center and shift work to its facility in Lancaster, the company told sister publication Supply Chain Dive.

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Uk and European Exports to China via Alibaba’s Platforms Grow by a Third to €32.3 Billion

365 Retail

A report commissioned by Alibaba Group reveals that UK exports via Alibaba Group’s platforms increased by more than half (57%) in 2022. Across 27 European countries, sales to China via Alibaba Group’s platforms totalled about €32.3 billion in 2022 – up a third since 2019. According to the report produced by SDA Bocconi School of Management in Italy, between 2019 and 2022 companies from 27 countries exported €121.4 billion worth of goods to Chinese consumers using Alibaba’s platforms in China: Ta

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How to Run Spotify Ads: Costs & Key Considerations

CPC Strategy

Spotify went public in 2008 in a market crowded with rival music services. The music streaming app has shattered expectations by reaching over 602 million users, including 236 million subscribers, across 180 markets. It is now the world’s most popular audio streaming subscription service.

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FDA Approves Xolair for Multiple Food Allergies

RetailWire

The FDA has given the green light to Xolair, a drug designed to alleviate allergic reactions to multiple foods. This groundbreaking approval marks the first of its kind, offering hope to those with severe food allergies across the nation.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.