Wed.Mar 27, 2024

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Sustainable Practices in Retail: Efficient Storage Options for Growing e-commerce

365 Retail

The retail landscape has rapidly transformed, with sustainability now at the forefront of many consumers’ minds. Your business’s ability to adapt and adopt green practices directly impacts its reputation and bottom line. Sustainable storagxe options for e-commerce are not just about reducing waste; they’re about optimising resources and enhancing operational efficiency.

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Your Employees Aren’t Ready For AI — Prepare Them With AIQ

Forrester eCommerce

Employees improving their AIQ through intentional training efforts. Source. Employee readiness – or lack thereof – will make or break your generative AI strategy. Most leaders focus more on deploying genAI tools than on upskilling employees to be successful using them. That’s a potentially costly mistake.

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Google Personalizes Shopping Experience Using Customer’s Ratings and Brand Preferences

Retail TouchPoints

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine. These tools join Google’s AI-powered image generation feature, which shows customers photorealistic images that illustrate text queries like “colorful quilted spring jacket.

Apparel 295
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Investing In Customer Success Delivers 107% ROI Within 3 Years

Forrester eCommerce

If your approach to helping customers succeed is spread across account management, customer service, training, sales, customer marketing, etc., you’ll get a great return by consolidating it.

Customer 235
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Miniso Continues U.S. Expansion with Plans for 12 New Stores

Retail TouchPoints

China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S., with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The first wave of store openings started in November 2023 at malls in Roanoke, Va. and Winston-Salem, N.C., followed by a January 2024 opening in Myrtle Beach, S.C.

Travel 280
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5 Key Takeaways from The Forrester B2B Conversation Automation Solutions Wave

Forrester eCommerce

B2B buyers have high expectations for their interactions with providers. B2B conversation automation vendors forged a market in their early response to increasing expectations for personalized, responsive interactions. These vendors offer purpose-built conversation automation solutions that address key lifecycle revenue marketing use cases, providing AI-powered chatbots and virtual assistants to augment human interactions and workflows.

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The State Of Digital Experiences In Manufacturing In 2024

Forrester eCommerce

Written by Hannah Jachim, Senior Research Associate Both on-the-glass and below-the-glass technologies drive digital experiences in manufacturing. Simultaneously invisible and immersive, digital experiences can also help manufacturers adapt to changing customer demands, optimize production processes, and enhance collaboration across the supply chain.

Supplies 235
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Secondhand Grew 15X Faster than New Apparel Sales in 2023, but ThredUp CEO Still Sees Ample ‘White Space’

Retail TouchPoints

A few years ago, buying resale online was still something that had to be sold to consumers. But as ThredUp ’s 12th annual Resale Report shows, the need for a hard sell is over — consumers of all ages have clearly bought into the idea, with secondhand apparel sales growing 15X faster than the broader retail clothing sector in 2023. Source: ThredUp 2024 Resale Report In 2023, global sales of secondhand apparel reached a staggering $197 billion (up 18% from $167 billion the year before), and ThredU

Apparel 269
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What Is Amazon Mechanical Turk And How It Works

My Wife Quit Her Job

Amazon Mechanical Turk is a crowdsourcing platform that offers a way to earn money by completing small tasks. But is Mechanical Turk worth it? And how much money can you make on the platform? In this article, I’ll explain everything you need to know about Amazon Mechanical Turk, including the advantages it holds for both businesses and remote workers.

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M&S to Host Reality Competition Series to Find its Next Fashion Designer

Retail TouchPoints

British retailer Marks & Spencer (M&S) is on the hunt for a new fashion designer, and the search will play out on screens across the UK in a new reality TV series set to arrive on ITV1 and ITVX this fall. M&S: Dress the Nation (working title) will see 10 candidates compete in a series of design competitions over the course of six weeks, with the winner securing an in-house junior design role at M&S.

Fashion 262
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Best 8 Amazon Scanner Apps For Retail Arbitrage

My Wife Quit Her Job

Retail arbitrage is a fantastic way to earn quick cash and learn how to sell on Amazon. However, finding deals isn’t as simple as searching through clearance sales. It’s about knowing whether you’ll actually profit from a product. That’s where an Amazon scanner app for retail arbitrage comes into play to speed up your search process.

Retail 220
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How Retail Employees can Feel Safe to Learn Without Risk to Personal Brand

Retail TouchPoints

With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open communication and confidence. The retail industry can benefit from adopting new ways of allowing employees to train safely, creating a path to progress without the risks to the learner, those who are evaluating them or the brand.

Retail 241
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Mobile vs. Desktop CRO: How to Maximize Mobile Campaign Performance

UpSellIt

In today’s world of smartphones, businesses trying to reach mobile users face challenges like limited screen space and short attention spans. A successful mobile campaign needs short, personalized messages. However, it’s not just about making content fit smaller screens; it’s about creating impactful content that inspires quick action.

Mobile 116
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2024 Brick-and-Mortar Openings will Bring Untuckit Close to 100-Store Mark

Retail TouchPoints

Untuckit will open at least 14 new brick-and-mortar locations this year, with the first seven set to open by May in California, New York, New Jersey, Florida and Georgia, according to multiple media reports. The apparel retailer currently operates 84 stores across the country. “Untuckit stores continue to be the backbone of our company,” said Founder Chris Riccobono in an interview with Yahoo!

Apparel 241
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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GameStop cuts undisclosed number of jobs as Q4, full-year sales fall

RetailDive

As pressure mounts on the sector from declining hardware sales and rising streaming subscriptions, analysts question the retailer’s long-term survival.

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Walmart Accelerates Clean Energy Commitments with Projects Generating Nearly 1 GW

Retail TouchPoints

Walmart is moving closer to its pledge of enabling 10 gigawatts (GW) of clean, renewable energy by 2030 — enough electricity to power 2 million households — with new commitments that will generate nearly 1 GW of electricity. These investments will add to Walmart’s existing portfolio , which consists of 600+ onsite and offsite renewable energy projects already in operation or underway in more than 10 countries.

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Lawmaker Queries FDA Over Neuralink Inspection

RetailWire

U.S. Representative Earl Blumenauer, deeply embedded in health policy, has directed inquiries toward the Food and Drug Administration (FDA). His concern? Why the FDA didn't scrutinize Elon Musk's Neuralink before greenlighting human trials for its brain implants.

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Macy’s closures a win for off price

RetailDive

The biggest beneficiary of the department store’s plan to shrink its footprint is TJX, which runs T.J. Maxx and other retailers, analysts say.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Fashion Enthusiasts Seek Algorithm-Free Shopping Inspiration on Substack

RetailWire

Substack, an online platform that provides publishing, payment, analytics, and design infrastructure to support subscription newsletters, has become the go-to destination for young fashion enthusiasts wanting to escape algorithms.

Fashion 98
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ThredUp: US secondhand market to hit $73B by 2028

RetailDive

While that represents meaningful growth, it’s down significantly from a 2022 prediction that the market would reach $82 billion by 2026.

Marketing 107
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Charts: Retail Sporting Goods Trends Q1 2024

Practical eCommerce

McKinsey & Company foresees better times ahead for global sporting goods retailers despite shifting consumer preferences and uneven supply chains. The post Charts: Retail Sporting Goods Trends Q1 2024 appeared first on Practical Ecommerce.

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E-commerce deal count fell more than 50% in 2023: PitchBook

RetailDive

Even as trends improved in the back half of the year, overall deal count and value fell last year compared to 2022.

eCommerce 109
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Best POS System For Retail Clothing Store

Korona

Discover the ultimate POS system for clothing stores for streamlined business operations. The best pos system for clothing stores are.

POS 103
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Vince CEO steps down

RetailDive

Jack Schwefel’s resignation is effective immediately, and former CFO David Stefko will hold the position until a successor is named.

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Post Office delivers £30m remuneration improvement for Postmasters

TalkingRetail

The Post Office has today (27 March) announced a package of remuneration improvements for Postmasters worth £30 million for the 2024 / 25 financial year.

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Inside Levi’s first campaign from new creative agency

RetailDive

Chief Marketing Officer Kenny Mitchell explains how “The Floor Is Yours” positions the brand as the “unofficial uniform for progress.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Amazon’s New Leased Retail Space in Washington Is Complete

RetailWire

The latest addition to downtown Bellevue, Washington, is Vulcan Real Estate’s West Main project, leased by Amazon.

Retail 105
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Inside Levi’s first campaign from new creative AOR TBWAChiatDay

RetailDive

CMO Kenny Mitchell explains how “The Floor Is Yours” positions the brand as the “unofficial uniform for progress” and will “pass the pen” to consumers.

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Amazon Broadens Same-Day Pharmacy Delivery Service to New York City and Los Angeles

RetailWire

Amazon is looking to make prescription delivery as seamless as possible for customers in New York City and Los Angeles by adding them to the list of cities where it provides same-day pharmacy deliveries.

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Snappy Shopper and Mondelez team up for Easter competition

TalkingRetail

Snappy Shopper, the e-commerce platform connecting local retailers with customers, has announced an Easter competition partnership with Mondelez. The brand partnership campaign, fully funded by Mondelez, offers customers the chance to win £1,000 Snappy credit by purchasing selected Mondelez products via the Snappy Shopper app.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib