Forrester eCommerce

JANUARY 18, 2021

I am thrilled to announce my latest research, “How To Manage The Human Risk In Cybersecurity” It’s research I’ve been leading and evolving since 2010, changing my mind about the title with each refresh to reflect the times. In 2010, for example, we focused on “How To Communicate And Promote Security To Gain Influence And […].

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Management Customer 491

Kissmetrics

JANUARY 18, 2021

About two-thirds of companies find it tough to produce engaging content. If you’re one of them, there’s a good chance your problems stem from the ideation phase. In other words, you’re struggling to come up with enough engaging blog post ideas. Now, if you’re a regular visitor to my blog, you’ll know I write a lot of content (also, thanks for reading!).

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Retail TouchPoints

JANUARY 18, 2021

The coming year is primed to be unlike any other for retailers selling “As Seen on TV” (ASONTV) products. According to a recent study, top ASONTV companies increased their year-over-year TV media buys by nearly 400% during the COVID-19 quarantine from March through early May. ASONTV companies continued to break advertising records throughout the remainder of 2020.

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Kissmetrics

JANUARY 18, 2021

Did you know roughly a third of U.S. shoppers check out local business listings online daily? To me, this means there’s a real opportunity to grow your business if you find a way to quickly and reliably connect with the best leads. How do you achieve this? By creating a Local Services Ad. Let’s dive in and explore why these ads are such an invaluable tool for finding customers and building your brand.

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Document Books Other Customer 279

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Steve Dennis

JANUARY 18, 2021

Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive, traffic-driving mall anchor tenant to a long-suffering, chronic under-performer. During the past five years, when the stock market has nearly doubled, Macy’s has lost about three quarters of its value.

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Department Stores eCommerce Sporting Goods Supplies 167

RetailDive

JANUARY 18, 2021

Move beyond the traditional definitions of customer centricity and work to become truly integrated into the life of the customer.

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Definition Retail Customer 121

TalkingRetail

JANUARY 18, 2021

Nisa retailers are offering consumers a raft of deals to help them manage tighter budgets after the expensive Christmas period. Products featured in the Half Price or Better event include Sharwood’s cooking sauce jars for £1, Tilda rice pouches at £1, Nestle Shreddies (415g) £1.19, Utterly Butterly (500g) £1, Lucozade Sport orange (four-pk) £2, and.

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RetailWire

JANUARY 18, 2021

Alimentation Couche-Tard’s $16.2 billion euro bid for Carrefour fell apart almost as quickly as the offer was made after the French government, in the form of finance minister Bruno Le Maire, voiced opposition to the deal.

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TalkingRetail

JANUARY 18, 2021

Spar Scotland will launch a three-month value campaign on Scottish TV screens next week. Spar Scotland is back on the television channel STV on 25 January 2021 with a number of offers running for two weeks. The new TV adverts will focus on the everyday value offered in stores. Brands being advertised during the two-week.

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RetailWire

JANUARY 18, 2021

Nestlé Prepared Foods has recalled more than 760,000 pounds of Hot Pockets after an inspection turned up “extraneous materials” in the brand’s pepperoni hand-held sandwich item. The contaminated products pose a “choking or laceration risk” to consumers who may attempt to eat them.

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Consumer 40

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

TalkingRetail

JANUARY 18, 2021

The Association of Convenience Stores is encouraging retailers to get involved with a new campaign designed to support those who find it difficult to socially distance. The ‘Please give me space’ initiative has been developed by Hidden Disabilities Sunflower in collaboration with The Royal National Institute of Blind People and endorsed by the UK government’s.

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Retail 88

RetailWire

JANUARY 18, 2021

American consumers have spent an unprecedented amount on their pets during the pandemic. Ben & Jerry’s has developed a new non-dairy frozen treat — Doggie Desserts — to give them something new to spend their money on.

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TalkingRetail

JANUARY 18, 2021

Unilever is relaunching its Partners for Growth category advice programme, which is designed to provide an enhanced support package for convenience retailers, including a new-look website. For the first time the programme – which is based on national sales data, insight from Unilever category experts, and supported by practical insights from a panel of award-winning.

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Retail 80

RetailWire

JANUARY 18, 2021

Three-quarters of Americans surveyed in a Fast Company-Harris poll say they are feeling the same or better in 2021 than they did at this time last year. Seventy-nine percent says that their sense of purpose in life is stronger than a year ago. “Pre-COVID, for a lot of people, life was go-go-go. When the world shut down, people received this gift as a silver lining.

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

TalkingRetail

JANUARY 18, 2021

Independent retailer Khalil Ahmed has refreshed his Go Local store in Heaton Chapel in Stockport, Greater Manchester, adding F’real milkshake and Tango Ice Blast machines. Ahmed, who took over the running of the store from his father in 1999, has extended his long-term relationship with Go Local, switching from previous convenience retailer Londis.

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RetailWire

JANUARY 18, 2021

Macy’s opened its second small format Market store in Texas last Friday. The 20,000 square-foot off-mall location features an edited assortment of merchandise available in its full-line stores.

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TalkingRetail

JANUARY 18, 2021

Co-op’s managing director for Scotland, Derek Furnival, has written to members of the Scottish Parliament to ask them to support a new bill that will provide greater protection for shopworkers in the face of increasing levels of abuse and violence. Daniel Johnson MSP’s Protection of Workers Bill is due to complete its third and final.

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Management 72

RetailWire

JANUARY 18, 2021

Fuel sales have fallen off during the pandemic, but large oil companies BP and Dutch Shell have found that groceries sold in stores with pumps are helping to boost their results at a difficult time.

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Retail 40

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

TalkingRetail

JANUARY 18, 2021

Wholesaler Parfetts has appointed Gurminder Athwal as trading director to support its plans as it continues to expand its depot network and Go Local symbol group. Athwal, who brings a wealth of experience after 20 years at Hyperama, will lead the wholesaler’s trading team. Greg Suszczenia, joint managing director at Parfetts, said: “We have been.

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RetailWire

JANUARY 18, 2021

The first union election at Amazon.com since 2014 will begin next month, according to an official on the U.S. labor board. Workers at Amazon’s fulfillment center in Bessemer, AL, will vote on whether to join the Retail, Wholesale and Department Store Union (RWDSU). A simple majority is required to decide the results. If the vote carries, it would make it the first-ever organized Amazon facility in the U.S.

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TalkingRetail

JANUARY 18, 2021

The minister for small business, consumers and corporate responsibility, Paul Scully, has thanked postmasters and their staff for working “tirelessly” during the pandemic. In a letter, Skully wrote: “Since March last year, postmasters and their staff have worked tirelessly to ensure vital post office services continue to be made available to communities across the country, providing.

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Ecommerce Platforms

JANUARY 18, 2021

Are you an ecommerce store owner looking to switch things up? Or are you considering launching an e-store? If the answer's a resounding, “yes,” you’re in the right place. . The right store building solution is essential for securing your first few sales, keeping customers retained and happy, and enjoying a healthy bottom line. So, if you’re new to the ecommerce game, you’ll know how daunting picking the right store builder is. .

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lightspeed POS Shopify Payment Services 145

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

TalkingRetail

JANUARY 18, 2021

A new Business Council, established to work with government to fuel Covid-19 economic recovery and future growth plans, will hold its first meeting today (18 January). The Build Back Better Council will bring together 30 business leaders from across the whole British economy to work in partnership with the government to unlock investment, boost job.

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Store Growers

JANUARY 18, 2021

Last Updated on January 18, 2021. People spend a ton of time on YouTube, which means more advertisers are attracted to the platform. So if you’re spending money on YouTube Ads campaigns, or planning on doing so, it’s important to know how you’re doing. The first measure of succes is to compare the results of on YouTube campaign to another. But besides your own data, it’s often helpful to compare your metrics to benchmarks of other advertisers.

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TalkingRetail

JANUARY 18, 2021

Former NFRN chief operating officer, Greg Deacon, is joining shopping app Jisp as chief customer officer. The app, which unveiled a partnership with the trade association in May, enables retailers to provide same-day home delivery, click- and-collect, mobile payments, and in-store scan-and-go services. Bestway is currently trialling the app within its estate.

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RetailWire

JANUARY 18, 2021

Delivery giants have not reported any problems in promptly delivering COVID-19 vaccines to state locations. States, many of whom are cash-strapped, have faced a variety of logistical challenges in turning around delivered vaccines to get them into the arms of Americans cleared to receive them. Some states have complained about getting fewer doses of vaccine than originally promised by the Trump administration.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

TalkingRetail

JANUARY 18, 2021

Confectionery brand Bonds of London has extended its range for spring 2021. New for this year are a range of 130g Tipples sharing bags (£1) “developed with ‘on-trend’ drinks in mind”. The range features Rhubarb Gin flavoured “Let the Good Times Be Gin”, Mojito flavoured “Shakin it From Mo Head to Mojitoes”, and Prosecco flavoured.

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RetailWire

JANUARY 18, 2021

Apple made the decision to prevent Parler, a social media site favored by supporters of President Trump, from selling on its App Store following the attempted coup on Jan. 6 to overturn the elections of the November presidential election won by Joe Biden. “We looked at the incitement to violence that was on there (Parler),” said Apple CEO Tim Cook. “We don’t consider that free speech and incitement to violence has an intersection.

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