Sat.Oct 21, 2023 - Fri.Oct 27, 2023

article thumbnail

Choosing the Right eCommerce KPIs: A Guide for Sellers

Algopix

In the fast-paced world of eCommerce, success is often determined by the ability to adapt, optimize, and make data-driven decisions. Key Performance Indicators (KPIs) play a crucial role in this process, helping sellers gain valuable insights into their online businesses. But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business?

eCommerce 115
article thumbnail

6 Steps for Demonstrating Digital Ad Spend ROI | Salsify

Salsify

Attention spans are shortening, and ad blockers are on the rise, which means it’s crucial for brands to know exactly where their money’s going.

124
124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Predictions 2024: Digital Commerce Will Go Small, Artificial, And Augmented

Forrester eCommerce

Digital commerce in 2024 will adopt artificial intelligence and augmented reality to solve specific use cases. Overall, digital businesses will apply surgical precision, rather than sweeping change, to their technology decisions. Read our predictions.

article thumbnail

Considering a Multi-Carrier Strategy? 7 Questions to Ask Before Partnering with a Last Mile Delivery Provider

Retail TouchPoints

After months of negotiations with the Teamsters Union, UPS has been able to avoid what would have been the largest single employer strike in U.S. history. Fortunately, the labor disputes were resolved before any major disturbance to the economy, but the situation has forced brands — and any business that relies on national carriers — to reconsider their shipping strategy by embracing a multi-carrier approach.

article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

article thumbnail

September retail sales signal tepid holiday spending

RetailDive

This year, frugal consumers will likely continue to be careful and prioritize spending on experiences over goods, analysts say.

Retail 137
article thumbnail

Evolution of Generative AI and its Applications

Digital Doughnut

Like other forms of artificial intelligence, generative AI learns how to take actions from past data. It creates brand new content – a text, an image, or even computer code based on that training, instead of simply categorizing or identifying data like other AI.

Other 97

More Trending

article thumbnail

The Future of eCommerce: Trends to Watch in 2024

Algopix

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry.

eCommerce 115
article thumbnail

What is an API Call? A Developer’s Introduction to API Calls for E-Commerce

Fabric

Venture capitalist Marc Andreessen famously once said that software is eating the world. But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Therefore, increasingly sophisticated APIs are actually the driving force behind the rapid rise of data-driven applications.

eCommerce 130
article thumbnail

Inside J.C. Penney’s holiday marketing strategy

RetailDive

On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.

Marketing 117
article thumbnail

Predictions 2024: Exploration Generates Progress 

Forrester eCommerce

Our message to clients for 2024 is simple: Don’t wait. Read Predictions 2024 to discover why you need to move on genAI now, plus our takes on dozens of other critical topics.

Other 538
article thumbnail

The MVP Mindset: Speed Time to Value and ROI

Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

article thumbnail

501: Student Story – Making 7 Figures Selling Farmhouse Home Decor With JK Beaton

My Wife Quit Her Job

Today I’m thrilled to have JK Beaton on the show. JK is a longtime student of my Create A Profitable Online Store Course and he runs a seven figure business selling home goods over at SaratogaHomeOnline.com. In this episode, you’ll learn how he got started and how he continues to scale his ecommerce business. Enjoy! What You’ll Learn How JK made his first organic sale A deep dive into JK’s home decor business How to create a successful kitchen storage business from scratc

eCommerce 271
article thumbnail

[Gorgias X Lateshipment.Com] Strengthening Customer Relationships With Post-Purchase Automation For 12 Key Events

lateshipment

Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. LateShipment.com is a post-purchase automation platform specializing in providing solutions for e-commerce businesses like Princess Polly, SlumberPod, 1st Phorm, and many more to enhance their post-purchase customer experience.

Events 130
article thumbnail

Cyber Weekend Benchmarking Data: 2023 SaaS and Software Holiday Spend Report

FastSpring

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally.

article thumbnail

Top 5 Things You Need To Know About How Generative AI Is Used In Security Tools

Forrester eCommerce

We just released a huge new report: How Security Tools Will Leverage Generative AI with collaboration across the entire Forrester Security and Risk team. This report looks at how generative AI will affect six different security domains: detection and response, Zero Trust, security leadership, product security, privacy and data protection, and risk and compliance.

Customer 502
article thumbnail

The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

article thumbnail

25 Free Affiliate Programs That Pay Out The Most Money

My Wife Quit Her Job

Affiliate marketing is one of the best ways to earn passive income. Your website acts as a virtual salesman, allowing you to make money without having to manage a product or deal with fulfillment. In this article, I’ll list the top 25 free affiliate programs, and provide a brief overview of each to help you earn money from your promotions. Brevo Brevo, formerly known as Sendinblue, is a Software as a Service (SaaS) marketing platform that helps businesses communicate with customers through

article thumbnail

30 Top Brands Announce Exclusive Offers For National First Responders Day with SheerID

SheerID

30 Top Brands Announce Exclusive Offers For National First Responders Day with SheerID

167
167
article thumbnail

Want to Have Great CX This Holiday Season? Focus on Employee Experience First

Retail TouchPoints

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.

Retail 126
article thumbnail

Predictions 2024: CX Teams Should Buckle Up For A “Fun” Ride

Forrester eCommerce

In 2024, we expect that CX leaders will continue to navigate variable footing, in some cases finding themselves caught in the crossfire between new tech and old policies. Prepare yourself for the new year with a preview of our 2024 predictions.

article thumbnail

Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

article thumbnail

502: How To Make Your First $1000 Dollars On Shopify (The Easy Way) – Family First Friday

My Wife Quit Her Job

In this Family First episode, I walk you through everything you need to know in order to get your first sales on Shopify without spending a lot of money. Enjoy! What You’ll Learn The Bare Minimum That You Need To Have On Your Site A Simply Traffic Strategy That Works The Method Of Quickly Generating Repeat Sales The post 502: How To Make Your First $1000 Dollars On Shopify (The Easy Way) – Family First Friday appeared first on MyWifeQuitHerJob.com.

Shopify 236
article thumbnail

Hello Bello files for bankruptcy amid supply chain setbacks

RetailDive

The baby care company — founded by celebrities Kristen Bell and Dax Shepard — has agreed to a stalking horse bid from private equity firm Hildred Capital Management.

Supplies 119
article thumbnail

BuyBuy Baby to Reopen in Time for the Holidays

Retail TouchPoints

BuyBuy Baby is ready to “reclaim its spot as America’s leading specialty baby and toddler products retailer.” The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative.

Retail 119
article thumbnail

Align AI By Design (Or Risk Decline)

Forrester eCommerce

As my colleague Brian Hopkins pointed out in his blog Demystifying AI Risks: A Practical Solution for Better Business, the challenge of alignment in artificial intelligence is one that we cannot afford to ignore.

Blog 445
article thumbnail

The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

article thumbnail

Is eBay Safe? 11 Safety Tips To Avoid The Scams

My Wife Quit Her Job

eBay is the second-most popular online marketplace in the US behind Amazon that offers a convenient platform for buying and selling goods online. But is eBay safe? And can you get scammed on eBay? In this post, I’ll share everything you need to know about eBay, including their policies, common scams, and tips to keep you safe for a happy shopping experience.

eCommerce 208
article thumbnail

Ulta expands wellness spaces to more than 1,300 stores

RetailDive

The beauty retailer, which is also expanding its assortment and emphasizing a “spa-like” atmosphere, is poised to do well at the holidays, analysts said.

Retail 122
article thumbnail

2023 Salsify Equity, Diversity, and Inclusion (ED&I) Report | Salsify

Salsify

Salsify published its third annual equity, diversity, and inclusion (ED&I) report, which dives into the company’s goals, strategy, progress, and future commitments.

106
106
article thumbnail

Look! Up in the Clouds! It’s a noun! It’s a verb! It’s Super Observability

Forrester eCommerce

Insights from observability efforts are important but what happens if the word loses its meaning? The word is being used to describe everything from low level data pipeline to just recently, Generative AI. Where will it end?

439
439
article thumbnail

Product Discovery: Enabling Search Outside the Box

Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

article thumbnail

Poundland Embarks on Historic Expansion with 75 New Stores in Three Months

365 Retail

Poundland has unveiled plans for an unprecedented expansion, aiming to open or relocate 75 stores within the next three months. This marks the most ambitious quarterly growth in the company’s history. The expansion includes both new stores and conversions of former Wilko locations into Poundland outlets. Earlier this month, the discount retailer inaugurated new stores in Telford’s Forge Retail Park and Stafford’s Queens Retail Park.

Retail 113
article thumbnail

Why holiday spending is going to the dogs

RetailDive

As prep for the holidays begins, pets are increasingly landing on consumers’ gift-buying lists — sometimes over other family members.

Gifts 131
article thumbnail

The Power of Shared Experiences: Why Brands Should Prioritize Micro-Influencer Communities in 2024

Retail TouchPoints

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.

article thumbnail

The US Government Might Get (Even More) Serious About CX

Forrester eCommerce

If a bipartisan group of Congresspeople succeeds, the White House’s Office of Management and Budget (OMB) will increase both the oversight and visibility of US government efforts to improve customer experience (CX).

article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an