Retail TouchPoints

OCTOBER 18, 2023

retailers lose $10.40 While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent. By leveraging these capabilities, I believe online retailers can significantly reduce returns fraud.

Payment Services 230

Payment Services Shipping Costs Payments Shipping 230

Retail TouchPoints

MARCH 14, 2023

Retailers Should Strive to Get Returns Back on the Shelf While the return rate for digital retailers has risen and fallen in the two decades since the channel gained prominence, it has always hovered around the 20% mark, according to Kieboom. A study by Appriss Retail and the National Retail Federation estimated that 10.4%

Shipping Costs 218

Shipping Costs Retail Fulfillment Channel 218

Retail TouchPoints

SEPTEMBER 26, 2023

Today’s suit makes clear the FTC’s focus has radically departed from its mission of protecting consumers and competition,” wrote David Sapolsky, SVP of Global Public Policy and General Counsel at Amazon. Amazon strongly disagreed with the lawsuit’s allegations and questioned the motives of the FTC in filing it.

Small Business Retail 235

Small Business Retail B2C Electronics Fulfillment 235

ESW

SEPTEMBER 16, 2019

For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store. Business is a balancing act.

Shipping Costs 68

Shipping Costs eCommerce Payment Services Information 68

ecomdash

JULY 31, 2018

What does this Wayfair court ruling mean for online retailers? A physical presence could mean a warehouse, fulfillment center such as Amazon FBA, brick-and-mortar store, or even a home office of a freelance employee. That the principles of stare decisis (fancy word for previous policies) weigh against granting the petition.

Online Retail 60

Online Retail Retail eCommerce Games 60

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. It surely is uncomfortable to know this as an online retailer. Free two-day shipping is now the new default, and small online retailers can’t escape this reality.

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168

Wiser

OCTOBER 27, 2020

Any brand or manufacturer’s understanding of the online retail landscape would be incomplete without knowing how dropshipping impacts their pricing strategies. Dropshipping is a strategy where a retailer owns all the usual parts of the process for a specific brand but doesn’t actually stock the inventory for that brand.

Shipping Costs 78

Shipping Costs Fulfillment Online Retail Channel 78

PFS

AUGUST 14, 2019

But are online retailers achieving this for their customers? A new white paper from PFS, titled ‘ Are online retailers delivering for customers? ’, highlights the areas where retailers aren’t meeting customer expectations and what shoppers expect them to be doing more of to improve the online shopping experience.

White Paper 40

White Paper Online Retail Retail Consumer 40

Korona

OCTOBER 7, 2021

Many people are wary of starting an online business because of the costs and fulfillment hassles involved. If you’re one of them, there might be an easy way you can run a business without the need to deal with inventory and various fulfillment operations. Focus On Marketing And Branding.

Shipping Costs 52

Shipping Costs Online Retail Drop Ship Retail 52

Algopix

APRIL 22, 2021

When Amazon instituted significant changes to its Seller Fulfilled Prime (SFP) program, the ecommerce leader did more than adjust its rules for third-party sellers. It created a policy shift that is resonating throughout the entire ecommerce industry. Online retailers should expect the same response to the new SFP mandates.

Shipping Costs 78

Shipping Costs Merchant Services Order Fulfillment Fulfillment 78

Algopix

APRIL 22, 2021

When Amazon instituted significant changes to its Seller Fulfilled Prime (SFP) program, the ecommerce leader did more than adjust its rules for third-party sellers. It created a policy shift that is resonating throughout the entire ecommerce industry. Online retailers should expect the same response to the new SFP mandates.

Shipping Costs 78

Shipping Costs Merchant Services Order Fulfillment Fulfillment 78

365 Retail

OCTOBER 5, 2023

Global fulfilment platform Huboo has expanded its product range by investing in a raft of new services following a significant year of financial, client and commercial growth. Huboo is on track to help facilitate at least £320m of business in 2023 alone.

Merchant Services 57

Merchant Services Shipping Costs Fulfillment Operations 57

ChannelAdvisor

NOVEMBER 21, 2022

Engage with your buyers regularly and stay in tune with customer sentiment by: Strengthening your return policies. Demonstrate strong fulfillment. . To truly excel on e-commerce marketplaces, fast and affordable fulfillment is critical. Proactively monitoring reviews. Entice consumers with appealing content. .

eCommerce 98

eCommerce Shipping Costs Fulfillment Social Media 98

Ecommerce Platforms

MAY 25, 2020

Dropshipping is a form of online retail selling where the retailer doesn't have to pay for the products before selling them to customers. Overall, selling online, and from a brick-and-mortar store, usually requires a supplier, a retailer (the store the customers buy from,) and a customer.

Shipping Costs 181

Shipping Costs Payment Services Shipping Fulfillment 181

Ecommerce Platforms

JULY 29, 2020

It's slightly different than ecommerce fulfillment. 2) Only after you get the money from the customer, you pay the supplier to fulfill the order. (3) Even having fulfillment handled by your suppliers, customer service is still on you. Sounds great, right? Well, not so fast. Here's how it works exactly: Drop shipping.

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Kibo

AUGUST 18, 2022

Impacts of the recession on DTC brands and B2C retailers. The dramatic online retail boom of the stay-at-home pandemic era seems to have come to a decisive end. . But despite growth slowing, revenues from online sales continue to be strong and vastly outstrip pre-pandemic revenues. eCommerce growth was 6.7

Technology 62

Technology B2C Retail eCommerce Technology 62

PFS

NOVEMBER 28, 2019

With more than a quarter (28%) of UK shoppers expecting to spend more online this Christmas season than they did in 2018, peak season is set to be a truly testing time for retailers. PFS’ research shows that 75% of millennials would not use an online retailer that implements a strict or ‘no returns’ policy.

Online Retail 59

Online Retail Fulfillment Technology Supplies 59

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

From curated product suggestions to personalized marketing messages, retailers are leveraging AI to strengthen their connection with consumers. Omnichannel Integration: The lines between physical and online retail continue to blur as omnichannel strategies take center stage.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

SellBrite

OCTOBER 11, 2017

We’ve created a guide to provide sellers this knowledge—the best selling practices on Walmart and Amazon, divided into three categories: listing items, building a reputation, and managing fulfillment. Sellers should also offer a product price that’s lower than other major online retailers. Managing fulfillment.

Merchant Services 153

Merchant Services Shipping Costs Fulfillment Shipping 153

SellBrite

JUNE 13, 2018

If you’re an Amazon seller, it’s likely you’ve considered using Fulfilled By Amazon (FBA). These are: Fulfillment fees: the cost to pick up, pack and ship your item. Fulfillment fees. Amazon’s fulfillment fees are a flat cost that depend on the size and weight of the item: Standard size. Faster fulfillment and shipping.

Shipping Costs 132

Shipping Costs Fulfillment Shipping Accessories 132

lateshipment

AUGUST 27, 2021

Are you an online retailer who runs a business on Shopify and wants to provide customers with a streamlined returns experience and maintain profitability ? A returns management solution helps you fulfill the promise of a hassle-free returns experience by equipping you with a great returns strategy. .

Shopify 130

Shopify Merchant Services Management Shipping Costs 130

BigCommerce

AUGUST 17, 2018

To ensure that you’re offering a fair and competitive price for your products, you’ll want to look at what similar online retailers are charging. Don’t just look at the price retailers are charging for their products, look at the total cost as well (tax + shipping charges + service fees). Sign up for our weekly newsletter.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

RetailMinded

JANUARY 29, 2021

Post-holiday returns are a fact of life for retailers, but this year could be especially difficult with forecasts suggesting record-breaking returns and a 23% increase over the 2020 peak period. Unfortunately, most online retailers will at some point receive some stinging feedback in the form of reviews or social media criticism.

Merchant Services 92

Merchant Services Retail Social Media eCommerce 92

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

SellBrite

AUGUST 20, 2019

There’s a lot involved in running an e-commerce business — from managing inventory to fulfilling orders — and in many ways, Amazon has simplified these steps for online retailers, especially through Fulfillment By Amazon. This is especially important for FBA sellers as Amazon has fulfillment centers in twenty U.S.

Shipping Costs 90

Shipping Costs Payment Services Payments Clothing 90

SellBrite

NOVEMBER 1, 2019

While online retailers roll up their sleeves, brace their profits, and mark down their price tags, you might be wondering if there’s a better way to win holiday spend this season. Fast delivery is quickly turning into a key differentiator between online sellers, with those offering slow shipping and costly delivery options losing out.

Shipping Costs 100

Shipping Costs Multi-channel Shopify Fulfillment 100

Omnisend

OCTOBER 4, 2023

But savvy online retailers know the truth. Out of stock An item may become unavailable between order and fulfillment. Be transparent in your refund policies and terms and conditions. Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Manage expectations.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

ecomdash

JUNE 3, 2018

Dropshipping is a hands-off form of order fulfillment where the seller forwards customer orders to a manufacturer who then handles fulfillment. It can be the foundation of your ecommerce business, or it can be used in conjunction with multi-warehouse selling to supplement your other forms of fulfillment, such as Amazon FBA.

Shipping Costs 122

Shipping Costs Beauty and Health Accessories Fulfillment 122

lateshipment

DECEMBER 4, 2021

While carriers who are well aware of this demand, are responding with more fulfillment and distribution capacity besides hiring temporary workforce. As evident here, numerous benefits emanate from a well-thought-through post-purchase customer experience strategy for your online retail business. FedEx Corp. Here’s how.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Retalon

SEPTEMBER 22, 2021

Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. What is BOPIS?

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Out of stock An item may become unavailable between order and fulfillment. Be transparent in your refund policies and terms and conditions. In fact, they can actually enhance brand reputation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Ecommerce Platforms

JANUARY 6, 2023

That's probably why as many as 27% of online retailers use drop shipping to fulfill customer orders. Refund policies. This means they’ll have their own terms and conditions and acceptance policies. Dropshipping may not make you instantly rich, but it can be profitable if you’re prepared to put in the hard work.

Shipping Costs 104

Shipping Costs Customer Payment Services Shopify 104

Ecommerce Platforms

JANUARY 6, 2023

That's probably why as many as 27% of online retailers use drop shipping to fulfill customer orders. Refund policies. This means they’ll have their own terms and conditions and acceptance policies. Dropshipping may not make you instantly rich, but it can be profitable if you’re prepared to put in the hard work.

Shipping Costs 104

Shipping Costs Customer Payment Services Shopify 104

ChannelAdvisor

NOVEMBER 9, 2017

Here are several key findings that will be especially important for online retailers fine-tuning their e-commerce holiday selling strategies: Holiday e-commerce is not just for gifts. Fulfillment will dictate which sellers win seasonal sales. Only one-third of holiday budgets will be spent on traditional gifts this season.

eCommerce 65

eCommerce Shipping Costs Gifts Social Media 65

Algopix

DECEMBER 19, 2023

In the dynamic and ever-evolving landscape of e-commerce, Amazon Seller Central stands as a formidable hub, providing online retailers with a robust platform to connect with a diverse and expansive customer base. Sellers gain insights into choosing the fulfillment method aligned with their business goals and customer expectations.

eCommerce 109

eCommerce PPC Multichannel Merchant Services 109

Ecommerce Platforms

JULY 22, 2019

In short, AliExpress is a massive online retailer based in China, owned by the Alibaba Group. Yes, there are tons of online retailers you could use to kickstart your dropshipping business. Yes, like most other online retailers, AliExpress also sell their fair share of ‘dud' products. What's AliExpress?

Shipping Costs 134

Shipping Costs eCommerce Merchant Services Shipping 134

ecomdash

JULY 10, 2019

If you’ve followed ecommerce news lately, you’ve probably heard a lot about the Walmart Marketplace, an online outlet for the retail behemoth. Over the last few years, Walmart has made some strategic acquisitions and updated its ecommerce policies , all of which seem to challenge Amazon’s share of the online retail market. .

Shipping Costs 64

Shipping Costs Accessories Beauty and Health Games 64