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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

For many years, permissive returns policies have been the norm in ecommerce. Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. retailers were revisiting their returns policies as of late 2022.

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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

There’s also not a lot of time for complicated return policies. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Retailers can also create a return policy that avoids waste. Use Tech to Augment the Customer Experience.

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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? According to Insider , total retail returns were projected to grow 2.2% of total retail sales. In addition to H&M and Zara, even retailers like L.L.

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What is a Unilateral Pricing Policy?

Wiser

A unilateral pricing policy is a policy by which a manufacturer announces the minimum acceptable resale price for a product, and may refuse to conduct business with any reseller it catches selling those products under that price. A Brief History of Unilateral Pricing Policies.

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UK Product Safety Reform Looms: How Online Retailers Are Preparing

365 Retail

To address this, in August 2023, the government published its proposals for reform of the UK product safety regime with the aim to stop unsafe items from making their way to UK buyers from online retailers. What could the new legislation mean for online retailers?

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How To Grow Online Retail Without Giving Up Margin

ChannelAdvisor

Intrabrand competition happens, and some online retailers could hurt your brand in their efforts to meet their sales targets. This strategy enables brands to identify specific needs of the brand or its products and select online retailers in line with those needs. Action 5: Detect and shut down the grey market.

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How To Grow Online Retail Without Giving Up Margin

ChannelAdvisor

Intrabrand competition happens, and some online retailers could hurt your brand in their efforts to meet their sales targets. This strategy enables brands to identify specific needs of the brand or its products and select online retailers in line with those needs. Action 5: Detect and shut down the grey market.