Optimizely

JULY 19, 2018

Often, all it takes is an impromptu pop-up to convince us to move from passive browsers to active buyers. . How many times have we held our breath, just hoping it wasn’t one of the numerous fake codes floating around on popular third-party couponing sites? But there is a time and a place for coupon codes if used strategically.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Ecommerce Platforms

AUGUST 29, 2022

The best rewards apps for Shopify are an excellent way to improve engagement among customers, and boost your chances of repeat purchases. With rewards apps, you provide your consumers with points or bonuses every time they make a purchase or complete a certain action. What Are The Best Shopify Rewards Apps? Referral Candy.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Smile.io

APRIL 15, 2024

Whether you’re looking to pamper your pup or pick up a treat for your cat, they’re a popular go-to for one-stop shopping.  Part of this success can be attributed to its loyalty and rewards program— Treat Rewards.  Are you changing your rewards?   Generating $9.7B But not PetSmart. 

Social Media 73

Social Media POS Gifts Events 73

Ecommerce Platforms

NOVEMBER 2, 2022

Customers to contact. But unless you have the store set up to handle every aspect of modern online selling, your fashion store isn’t going to make it. Using Shopify opens up an entire marketplace of ecommerce apps that can give you everything you need to build a fashion store online. You’ve got goods to sell.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Omnisend

SEPTEMBER 7, 2023

Reading Time: 6 minutes 5 customer loyalty email examples that work When you think of loyalty, what comes to mind? Most of us think of someone who’s there for us when we need them and always has our best interests at heart. Customer loyalty to businesses isn’t that much different.

Customer Loyalty 88

Customer Loyalty Customer Social Media Clothing 88

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. How does onsite marketing differ from traditional visitor engagement strategies?  Targeted onsite promotions There are many benefits of using targeted promotions for ecommerce stores.

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Kissmetrics

OCTOBER 5, 2020

42% of all Internet users use social networks to find more information about brands. Plus, 27% of UK and US users say they discovered new brands via social media ads this year. (It With this much potential, you need to know that you’re doing it right. Having goals will also help you to allocate your budget and resources.

Social Media 363

Social Media B2B Document Information 363

lateshipment

FEBRUARY 14, 2020

Because it realizes that a poor delivery experience means a dissatisfied customer less inclined to purchase in the future. How a retailer handles an order post checkout is the post-purchase phase. How a retailer handles an order post checkout is the post-purchase phase. The Post-Purchase Experience Gap.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

lateshipment

NOVEMBER 26, 2023

The One-Time Shopper Dilemma You might have faced this scenario where someone shops with your brand once and that’s all… you never hear from them again. Unfortunately, in some cases, their decision to shop with you just once has something to do with you. Why Focus on Customer Retention?

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

FEBRUARY 12, 2024

Unless you’re a 5-year-old at a playground, friendships usually form over time.   Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. So how do you squeeze the most out of this cost-effective, ROI-impressive tool to grow your ecommerce business?

eCommerce 78

eCommerce Marketing Customer Loyalty Multi-channel 78

Omnisend

DECEMBER 7, 2021

Benefits of reaching out to customers with post-holiday sales. Reaching out with after-holiday sales campaigns allows you to show appreciation for loyal customers who supported you through the busy holiday season. Your holiday sales and customer data is gold if you can successfully make use of it.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Kissmetrics

JUNE 26, 2018

Can you guess how many keywords I rank for? Well, you are probably going to say 477,000 because I used that number in the title of this post. ??. So, are you wondering how I did it? You then get a list back with hundreds of keyword suggestions with cost per click and competition data. Service pages.

SEO 278

SEO Marketing Customer Definition 278

Retail TouchPoints

MAY 26, 2021

At this point, if you’re not using content personalization to engage your customers, your brand is in the minority. Now, video tech has advanced far enough to offer the relevancy and connection that customers have come to expect. . 74% of customers are frustrated when website content is not personalized.

B2B 170

B2B Events Recommendation Marketing 170

Smile.io

JUNE 1, 2022

New customers are exciting. Bringing in new customers is a thrill–and it makes your vanity metrics look incredible. But when you dig down into the metrics that matter, you often find that your best trade comes from existing and repeat customers. Existing customers vs. new prospects graphic.

Customer Experience 88

Customer Experience Improvements Customer Customer Retention 88

Ecommerce Platforms

JULY 14, 2022

Print on Demand companies, like RedBubble and Teespring give business leaders the opportunity to create their own products to sell to customers, without having to worry about things like designing and shipping items themselves. With TeeSpring, you can create and sell more than 50 kinds of products with zero upfront risk or cost.

Shipping Costs 211

Shipping Costs Payment Services Shipping Payments 211

Wiser

JULY 25, 2023

That’s why it’s so important for small business owners to understand how to promote their businesses effectively. Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Here’s what you need to know.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

Optimizely

DECEMBER 6, 2018

isn’t an idea you want to place in shoppers’ minds. Buyers might second guess themselves and start to lose confidence if you slash your prices too often—and nobody wants that. Beyond that, discounts can train your new customers to wait and purchase only when you offer a discount. So what options do you have left?

eCommerce Marketing 210

eCommerce Marketing eCommerce Marketing Events 210

Email Audience

SEPTEMBER 29, 2021

More than 90% of customer read reviews before purchasing a product. If you want to get Amazon reviews, you need an engagement strategy. Like how easy it was to use, if it is the right size, what the quality is, etc. This will boost sales and reduce returns. But how to get Amazon reviews?

Social Media 128

Social Media Gifts Reference Customer 128

Optimizely

JANUARY 8, 2019

Have you implemented a contest marketing strategy for your B2C brand yet? Running contests is a great way to acquire new email addresses as part of your omnichannel marketing efforts , but you need to have a strategy if you want to succeed. Here’s how you can create your own online contest for your B2C company.

B2C 210

B2C Social Media Clothing Channel 210

Omnisend

MARCH 29, 2021

Customers instinctively look for social proof before committing to a purchase, and the trust and credibility generated by a sizable amount of positive reviews simply cannot be overstated. When was the last time you bought something online without checking the reviews first? Use the Amazon Vine Program. Think about it.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

Omnisend

NOVEMBER 13, 2023

Reading Time: 13 minutes It’s a common belief that displaying an email address on an ecommerce site is sufficient for customer communication. A contact form ensures that customer inquiries are consistent and easy to manage. It also offers an additional layer of security, protecting both businesses and customers from spam.

Payment Services 88

Payment Services eCommerce WooCommerce Document 88

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? At least 97% bail on you. Think value.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Smile.io

MARCH 21, 2023

Do you personalize the shopping experience? While it’s common to address customers by their names in emails and leave it at this point, meaningful personalization is more than that. You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer.

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty. Simple loyalty program.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Ecommerce Platforms

JUNE 22, 2023

Today, we’re going to take a closer look at both Shopify and Shoplazza, to help you make the right choice for your growing company. Pros and Cons Website and Store Building Marketing and Customer Engagement Store, Inventory, and Order Management Pricing Customer Support and Integrations Shopify or Shoplazza: Which is Best?

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

SellBrite

AUGUST 30, 2017

When you buy something in a store, what you see is what you get. You can inspect the item for yourself, make sure it works, and have a chat with the salesperson before you make your purchase. You know exactly what you’re going to walk out of the store with. Diagram made using Gliffy.

Merchant Services 305

Merchant Services Fulfillment Shipping Costs Order Fulfillment 305

Ecommerce Platforms

MAY 11, 2023

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? Either way, it can feel somewhat overwhelming to arrive at this point.

Shipping Costs 104

Shipping Costs Shipping Payment Services X-cart 104

Kissmetrics

MARCH 27, 2018

Take a look at just about any marketing company in the world, and you’ll find the word “brand” on at least one page. And you’ll often read news stories about how a particular brand is “valued” at a certain figure. But when you get down to the brass tacks, does branding really have anything to do with, well, anything ?

B2B 206

B2B Improvements Marketing B2C 206

Smile.io

NOVEMBER 14, 2023

You've just clicked into this blog post, arriving through one of several pathways – perhaps an email, a direct link from a LinkedIn social post, a nifty Google search, or if you're a regular on the Smile.io blog, you've arrived directly through your browser.  What is first-party data?

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

SellBrite

MARCH 30, 2018

In ecommerce, sustainability and growth are impossible unless you’re willing to invest resources into tools that can help you scale your business. To help you kick things off, I’m sharing a bucketful of tools that you can evaluate, test, and use to grow your ecommerce store. Customer Service / Advocacy / Loyalty.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Email Audience

SEPTEMBER 29, 2023

And you have systems to track everything. To build a successful email funnel, you have to be very intentional about personalization. To build a successful email funnel, you have to be very intentional about personalization. From lead magnets to landing pages to email content and beyond. The problem?

Marketing 52

Marketing Social Media Customer Retention Customer 52

Omnisend

JANUARY 31, 2023

Reading Time: 11 minutes Just like its place in the email, an email footer isn’t something you put a lot of thought into. Trust us when we say crafting the right email footer can improve your marketing campaign. In this guide, we’ll highlight the best tips you can follow to create email footers. So, let’s dive right in.

Social Media 88

Social Media Mobile Information Download 88

SellBrite

JANUARY 26, 2018

Thanks to the number of new tools and information that are made available each year, it’s never been easier to launch an ecommerce business. As more and more business owners continue to spin up brands and sell products that serve the same audience as you, it’s essential that you develop and put strategies in place that allow you to compete.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

Ecommerce Platforms

APRIL 23, 2023

In this Wix review, we’re taking a closer look at one of the most popular and easy-to-use, website builders on the market for online businesses. Today, we’re going to be carefully exploring all of the features and capabilities of Wix, the pros and cons of the builder, and even how much it’s going to cost you to get started.

Payment Services 104

Payment Services Social Media X-cart Shipping Costs 104

BigCommerce

JUNE 20, 2017

Crafters and gifters often first launch on Etsy –– where transaction fees cut into margins and you don’t own the customer relationship (Etsy does). Here is how 11 ecommerce brands in this vertical set up shop to sell more online –– today and well into the future by increasing customer lifetime value. More Ownership.

Gifts 223

Gifts BigCommerce eCommerce Toys 223