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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. Additionally, maintaining ethical data usage and ensuring customer privacy will be vital in these AI deployments.

B2B 227
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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

Omnichannel vs. Multichannel Retailing: Understanding the Differences The terms “omnichannel” and “multichannel” are often used interchangeably, but they represent distinct retail strategies that are important to note before crafting your strategy. Why is Omnichannel Retailing Important?

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Best Knowledge Base Software

Kissmetrics

The Top 5 Options for Best Knowledge Base Software: Document360 – Best for Internal Use Zendesk – Best for Larger Businesses With Technical Setups Helpjuice – Best for Detailed Analytics LiveAgent – Best for Handling Multichannel Support ProProfs Knowledge Base – Best Free Knowledge Base Software for Beginners.

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This Brand Was Ahead of the D2C Game. Then E-Commerce Marketplaces Changed the Rules

ChannelAdvisor

Established in 1959 by Holz-Richter GmbH from Lindlar, casando provides a variety of home improvement products to over 100,000 customers: solid wood flooring, doors, decks, grills, garden furniture, privacy fences and more. It started with an online store. Looking ahead, casando’s future is even brighter .

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December 2019 Marketing News Recap

ROI Revolution

For our December 2019 marketing news recap, we’ll be covering some of the biggest news in the digital marketing world since last time , including slowing Instagram growth, new privacy laws impacting the U.S., California Enacts Biggest Privacy Law in U.S. How can you improve your overall growth? Marketing News Highlights.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

Here are three examples of non-linear CX in action: Multichannel support: In the non-linear world, customers can jump from social media to email to phone, all without missing a beat. It requires a commitment to continuous improvement, a willingness to embrace change and a dedication to putting the customer at the heart of decision-making.

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How to Keep Optimizing Your Ecommerce Store through Disruption

Omnisend

The Sky Isn’t Falling”—How to Manage Coming Privacy Changes. Privacy has been a huge concern over the past few years, with consumers becoming ever more conscious about the data they give up to companies and what’s then done with that information. Rightly so—privacy is an important topic across the digital world.

eCommerce 148