Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

Omnichannel 212

Omnichannel Payment Services Retail Webinar 212

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Creating a Frictionless Returns Process. Post-Holiday Challenges.

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Omnichannel Payment Services Specialty Retailers Customer Loyalty 174

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

Payment Services 217

Payment Services Social Media Subscription Channel 217

Retail TouchPoints

DECEMBER 18, 2020

Associates play a crucial in the omnichannel customer experience. A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic.

Payment Services 312

Payment Services Shopping Carts Clothing Omnichannel 312

Pivotree Blog

JANUARY 11, 2024

If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. This convergence of digital and physical retail experiences emphasizes the importance of a well-coordinated omnichannel approach. This, in turn, improves customer experience.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Groove

NOVEMBER 24, 2020

Create exceptional shopping experiences and improve your website performance on every level by investing in a platform like this one. we're outlining the features of Bigcommerce Enterprise that help to increase conversion rate, average order value and customer lifetime revenue: Cloud-based hosting & compliance. Omnichannel selling.

BigCommerce 368

BigCommerce Payments Payment Services B2B 368

Retail TouchPoints

FEBRUARY 2, 2024

The exact definition of unified commerce, and in particular its relationship to the idea of “omnichannel,” varies depending on who you ask. Some see it as the next evolution of omnichannel, others as the technical underpinnings that make true omnichannel experiences possible. Now, they’re looking to have conversations.

Omnichannel 272

Omnichannel Payment Services Technology Banking 272

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Dwolla facilitates ACH payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

Ecommerce Platforms

OCTOBER 12, 2022

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. Shopify Pro #5: Incredible Payment Processing Support.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Retail TouchPoints

JANUARY 10, 2023

It enables sellers that also operate a DTC site to deliver an Amazon-level experience (simplified payment processing, fast delivery, easy returns) in their own branded environments, where they own both the sales and the increasingly valuable data that they generate.

Merchant Services 283

Merchant Services Payment Services BigCommerce Payments 283

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services 289

Payment Services Omnichannel Department Stores Operations 289

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. How brands and retailers can provide a truly omnichannel customer experience. Omnichannel Retailing: Risks, Rewards, and Mistakes. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

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Omnichannel Retail Merchant Services Payment Services 148

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services 224

Payment Services Operations Fulfillment Supplies 224

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Provide seamless checkout options with digital rewards and payment options.

Payment Services 244

Payment Services Retail Shipping Costs Mobile 244

Korona

FEBRUARY 9, 2023

But how do you improve store performance? This guide will walk you through some tips about improving retail performance and key metrics you should track to get the most out of your business. Table of contents How to improve retail store performance How to measure your store performance Some Tips To Improve Your Retail Performance 1.

Improvements 98

Improvements Payment Services POS Payments 98

GetElastic

AUGUST 10, 2021

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Where omnichannel differs from a multi-channel approach, is that with a multi-channel approach, each touchpoint is launched, managed, and optimized in silos.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Ecommerce Platforms

JUNE 20, 2023

If you’re on a very limited budget, or just want to test out the features of an ecommerce solution choosing a free service could be an excellent idea. The software as a service platform includes access to hosting, security, and all of the other tools you might need to access separately using an open platform.

eCommerce Platforms 104

eCommerce Platforms Payment Services Payments eCommerce 104

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

Payment Services 253

Payment Services Omnichannel Shipping Costs Operations 253

Retail TouchPoints

OCTOBER 7, 2021

The retailer will engage with shoppers through weekly live shopping events, roll out a new mobile app and add new omnichannel features. All this is taking place even as an activist investor pushes for the retailer to spin off its online operations, claiming this would increase the retailer’s overall valuation.

Payment Services 250

Payment Services eCommerce Omnichannel Toys 250

Retail TouchPoints

JANUARY 24, 2024

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure. B2B’s Omnichannel Revolution Recent research indicates a growing digital inclination among B2B buyers.

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B2B eCommerce BigCommerce Omnichannel 226

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Payment Services 263

Payment Services Management Other Magento 263

Retail TouchPoints

MARCH 8, 2023

The investment, which is up 27% from the amount spent in 2022, will primarily be used to remodel and maintain existing stores while opening new locations, along with improvements to supply chain and technology. Another 12% will be put toward supply chain improvements designed to boost both capacity and the customer experience.

Payment Services 222

Payment Services Supplies Electronics Omnichannel 222

ESW

AUGUST 18, 2023

Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? Or a brand may not curate payment options, making shoppers scroll through irrelevant or obscure payment options to find the one they want.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

365 Retail

NOVEMBER 28, 2022

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . On the one hand, operational changes and on the other hand, changes linked to the user experience. An array of forms and formats.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

JULY 20, 2022

With consumers feeling increasingly worried about missing and damaged packages, SMB retailers that adopt personalization methods — from real-time package tracking and multiple delivery options to an omnichannel ecommerce approach — can improve both their bottom line and provide peace of mind for consumers. 2 www.digitalcommerce360.com/article/quarterly-online-sales.

Shipping Costs 309

Shipping Costs Shipping Merchant Services Payment Services 309

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. These days, even grocery stores can make more money by shifting some of their business operations online. Payment processing starts at 2.2%.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. billion in 2020, up 32.4%

Payment Services 187

Payment Services Payments Retail Sporting Goods 187

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. An important ingredient in Snipes’ U.S.

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Management Payment Services Payments Operations 263

Retail TouchPoints

SEPTEMBER 6, 2022

They want shopping to be fast and fun — less of a process. That’s why Synchrony partnered with payments startup Skipify, which enables purchases instantly across email, text, social and other channels. This new way of shopping is a powerful retail trend toward simplifying, speeding and improving the online shopping experience.

Merchant Services 255

Merchant Services Payment Services Financial Services Omnichannel 255

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 242

Payment Services Shopping Carts Omnichannel Multi-channel 242

Retail TouchPoints

FEBRUARY 21, 2023

Imagine you pick up all the things you need for your farm, and then they tell you that they currently cannot process credit cards. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Tractor Supply Co. , You get the drift.

Sporting Goods 237

Sporting Goods Payment Services Retail Supplies 237