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With Addition of Petco, Happy Returns Network Surpasses 10,000 Locations

Retail TouchPoints

After a successful trial, Petco is expanding its partnership with PayPal -owned reverse logistics solution Happy Returns to all its stores nationwide. Petco customers can now bring ecommerce orders they need to return with them while running errands for their pets, with no box or shipping label required.

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Petco Enhances POS and Loyalty in Central America with New Solution

Retail TouchPoints

Petco is enhancing its presence in Latin America by implementing the Teamwork Commerce omnichannel solution at its more than 118 stores in Mexico and Chile. The implementation includes the solution provider’s POS, Loyalty Program and Inventory Control functions, all integrated with its CRM and Online Store platform.

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Petco and Nationwide Partner to Add Data to Pet Healthcare Offerings

Retail TouchPoints

Petco Health and Wellness Company has entered into a multi-year partnership with Nationwide that makes the insurance company the retailer’s exclusive provider. Petco’s goal with the partnership is to expand access to pet healthcare in the U.S. Petco’s goal with the partnership is to expand access to pet healthcare in the U.S.

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Petco ‘Evolves its Organizational Design’ with Raft of C-Suite Appointments

Retail TouchPoints

Petco is the latest retailer to overhaul its C-suite, with new appointments to the roles of Chief Services Officer, Chief Customer Officer and COO, as well as added responsibilities for Chief Merchandising Officer Amy College. Lastly, it highlights the tremendous talent we have at Petco and our focus on developing that talent.”

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Petco Growth Strategies: Rural Stores, Adding Loyalty to Pet Health Plans

Retail TouchPoints

Petco Health and Wellness Company unveiled a long-term financial framework outlining how the business will grow within the $119 billion pet goods industry for its 2022 Investor Day, held March 23. Petco is on one of the steepest growth trajectories in all of retail,” said Ron Coughlin, Chairman and CEO of Petco in a statement. “We

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Petco Opens NYC Flagship Focused on its Private Label Brand Reddy

Retail TouchPoints

Petco has opened a new concept flagship centered on Reddy , its premium private label pet brand. Described by the company as “an urban basecamp for pets and pet parents looking for adventure,” the Reddy SoHo store marks the first time Petco has opened a retail location dedicated to a single brand.

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How Petco Turns Live Shopping Events into Long-Term Social Commerce Activations

Retail TouchPoints

Petco is staying at the forefront of social commerce via multiple live shopping events, produced in partnership with Facebook , that combine fashion, charity and adorable animals. A key element of Petco’s strategy for its livestreams is providing clear callouts and opportunities to shop. lift in ad recall, a 5.9%

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