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Retailers Must Adopt a Technology-First Strategy to Survive

Retail TouchPoints

There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade. Retailers are being slowly pulled along with technology’s evolution without feeling any sense of impending doom. No army of humans can do this. That sounds good.

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Q&A: Tatum Bisley, Product & Technology Evangelist, Cirrus

365 Retail

Technology isn’t just a helpful tool anymore; it’s shaking up how businesses connect and manage customers. Cirrus’s latest white paper delves into how AI improves customer experiences, streamlines operations, and creates supportive work environments. Retail is changing fast—like really fast.

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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

As technology and digital continues to infiltrate consumers’ lives, the need for human interaction and emotional connection is more important than ever. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.

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25 B2B ecommerce experts to follow

GetElastic

This post was originally published on September 25, 2019 and has been updated for accuracy and relevancy in the market. He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation.

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2021 Is the Time to Deliver a Hyper-Relevant Digital Experience in B2B

Kibo

Personalization And B2B Ecommerce White Paper. Written in conjunction with Brian Beck, one of the world’s leading authorities in B2B Ecommerce, this white paper covers the critical nature of delivering hyper-relevant experiences, particularly after COVID. Understand Your Customer’s Journey.

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Replatforming: How To Present Your Recommendation

Fabric Blog

This is likely my most obvious blog to date, but remember that decision-makers like us are also marketing and selling ideas and recommendations. My appendixes always have more detail than almost anyone would want more — they become my personal white paper in board format. ” Don’t assume your audience understands the tech.

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Five Reasons To Start Implementing A Mobile Self-Checkout Solution Today

RTP blog

In a white paper , NCR shared data that confirmed that while 94% of 18-to-34-year-olds use self-checkout, 87% of 55-to-64-year-olds and 73% of shoppers 65 and older also use self-checkout. Operational costs are reduced. Familiar Technology Even the most tech-savvy consumers can encounter problems in the self-checkout line.

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