Retail TouchPoints

APRIL 25, 2023

As a result, more brands need to look for ways to incorporate 3D and AR tech into their omnichannel strategy. For example, Nike now has Nike Fit, a mobile shopping feature that helps customers find their perfect shoe fit using their smartphone camera. Where Does AR/3D Currently Stand? New digital opportunities.

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Technology eCommerce Shipping Costs Games 229

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. 18 and Dec. 18-31 window. “In

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Omnichannel Fulfillment Shipping Costs Social Media 274

Retail TouchPoints

OCTOBER 4, 2023

This presents a challenge for retailers, as it’s essential to keep sufficient levels of seasonal stock to avoid missing out entirely, but disregarding other changes, such as the weather, can cause profits to plummet. From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape.

Omnichannel 248

Omnichannel Merchant Services BigCommerce Payment Services 248

Retail TouchPoints

AUGUST 19, 2022

Retail TouchPoints (RTP): How have shifts in consumer behaviors and expectations impacted the way retailers invest in technology? In fact, 36% of retailers still tell us they’re planning to spend more [on technology] in 2022 than they did in 2021. RTP: The recession isn’t impacting retail budgets for technology, which is great.

Technology 236

Technology Shipping Costs Omnichannel Mobile 236

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 249

Omnichannel eCommerce POS Operations 249

iVend

APRIL 20, 2023

In this article, we explore how mobile POS ‘untethers’ the point of sale, allowing it to go out into the store, and even beyond the four walls. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS. Learn how our mobile POS transforms the checkout process. But it doesn’t have to be this way.

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POS Mobile Point of Sale Payment Services 98

365 Retail

NOVEMBER 28, 2022

On the one hand, operational changes and on the other hand, changes linked to the user experience. Physical retailing has recovered its glory and has taken its rightful place alongside other retail formats such as digital or metaverse. Acknowledging the power of technology . Ghalia BOUSTANI, PhD.

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Omnichannel Customer Experience Management Payment Services 98

Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Omnichannel retailers are at a distinct advantage because they already have the cross-channel functionalities.

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Omnichannel Shipping Costs Demo Channel 189

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 57

Technology Fashion eCommerce Retail 57

Retail TouchPoints

JULY 13, 2022

The app, which was created in partnership with Swiftly , aims to provide customers with enhanced mobile shopping experiences and generate new advertising revenue for the retailer. CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales.

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Omnichannel Payments Multi-channel Retail 223

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. You can add to the stickiness of a brand, but also empower others to do good.

Sporting Goods 260

Sporting Goods Technology Omnichannel Operations 260

Retail TouchPoints

OCTOBER 19, 2022

However, the role of the store is evolving, so retailers need to consider how they invest in modern experiential and omnichannel shops. Invest in Mobile Tools for Shoppers and Associates Alike. It doesn’t matter how many orders you send to the store if they just don’t have the tools and technologies.

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Shipping Costs Omnichannel Webinar Operations 247

Retail TouchPoints

SEPTEMBER 20, 2022

A great many of these brands are digitally native and may not have experience buying into other channels. Apple’s ad policy changes are already impacting spend on social media and mobile. In all likelihood, brands will have to invest in technology or identify a partner to unite and activate their first-party data.

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Omnichannel Marketing Social Media Channel 248

iVend

OCTOBER 16, 2022

iVend Smart Retail Technology iVend’s retail technology helps to engage smart shoppers. All of which presents an opportunity to retailers, to engage consumers more effectively than ever before – but they need smart retail technology to help them meet the needs of these new super-savvy shoppers.

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Technology Retail Mobile Channel 91

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. Hewett: Creating a positive omnichannel experience starts with inventory accuracy.

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Omnichannel Shipping Costs Operations Fulfillment 241

Retail TouchPoints

MARCH 26, 2024

Cooperative food wholesaler Associated Wholesale Grocers (AWG) , which serves independently owned supermarkets, has expanded its partnership with Instacart to offer ecommerce and same-day delivery solutions as well as smart cart technology to its member retailers. An Instacart shopper will then pick and deliver the order. ”

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Shopping Carts eCommerce Download Omnichannel 147

Groove

APRIL 16, 2024

It is worth noting, though, that Magento's massive list of features does present some drawbacks, namely the fact that the platform often requires a steep learning curve and isn't quite as user-friendly as some other options on our list. Like Magento, Salesforce Commerce Cloud is a relatively complex platform that may take some time to master.

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BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

JUNE 4, 2020

Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital devices since the beginning of the pandemic. Pay And Benefits Increased For Permanent And Temp Workers.

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Supplies Mobile eCommerce Technology 152

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

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Omnichannel Technology Channel Department Stores 257

Kibo

JULY 22, 2020

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels, and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. Omnichannel Customer Experience.

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Omnichannel Customer Experience Channel Information 71

Retail TouchPoints

APRIL 6, 2022

In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line. Video analytics and computer vision technology gathers comprehensive data on shopper behavior and on-premise trends.

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Omnichannel Events Operations Technology 256

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 235

Technology Consumer Mobile Operations 235

Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. Additionally, GK Go includes the option to let shoppers opt in for real-time offers and personalization based on preferences, basket content, shopping history, location in the store and other attributes.

Payment Services 225

Payment Services Retail Omnichannel Mobile 225

Retail TouchPoints

DECEMBER 20, 2023

The retailer has built, tested and optimized mobile-based technology to help associates feel equipped, informed and connected to serve customers across all channels. While some DTC brands are strategically entering into brick-and-mortar via branded storefronts, others are doubling down on wholesale.

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Retail Supplies Merchant Services Social Media 219

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. Simply put, 5G is the next generation of public mobile networks (hence the “G” ). These new features make 5G much more attractive for businesses and enterprises than previous mobile technologies.

Merchant Services 338

Merchant Services Retail Mobile Food and Beverages 338

Retail TouchPoints

FEBRUARY 7, 2023

It’s no surprise then that Gen Z and Gen Alpha’s spending power in the luxury market will grow 3X faster than other generations’ through 2030. Chen added that many luxury brands, like Tommy Hilfiger , have been increasingly eager to test more emerging technologies in order to appeal to local audiences.

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Payments Omnichannel Payment Services Consumer 272

Retail TouchPoints

AUGUST 5, 2021

But as we inch closer to the holiday season, malls and shopping center operators are seeing a greater need to refine and optimize their omnichannel experiences. Brands and retailers across categories responded to store closures, traffic restrictions and consumer hesitancy by expanding their omnichannel fulfillment services.

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Merchant Services Omnichannel Fulfillment Consumer 264

Retail TouchPoints

MARCH 25, 2024

About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”

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Retail Article Omnichannel Customer Experience 197

Retail TouchPoints

DECEMBER 31, 2020

There is much for retail organizations to do to make themselves resilient to the incoming challenges, but enhancing omnichannel capabilities and building powerful ecommerce experiences will be crucial. Omnichannel Approaches are the Way Forward. It is this effective omnichannel blend that will yield the most success.

Consumer 313

Consumer Omnichannel Customer Experience Technology 313

Kibo

JUNE 10, 2021

Omnichannel commerce is a strategy that connects every sales channel that consumers use to interact with a retail brand. This may include a brand’s website, social media accounts, mobile app, or physical stores. An omnichannel strategy seeks to deliver a cohesive message across all channels. Why Is Omnichannel Important?

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Omnichannel Multichannel Social Media Channel 62

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. Headless commerce is a method of dividing the front-end and back-end aspects of an eCommerce platform.

Payment Services 147

Payment Services Payments Social Media Mobile 147

GetElastic

APRIL 11, 2019

Today, another question is in the mind of entrepreneurs: do they need to create a mobile app for their store? Well, you shouldn’t waste your time and allocate a budget on mobile app development for your online store. In this article, we will list the main trends and benefits your mobile commerce (m-commerce) app should keep up with.

Mobile 147

Mobile eCommerce Merchant Services Payment Services 147

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 225

Payment Services Shipping Costs Omnichannel Fulfillment 225

Retail TouchPoints

JUNE 17, 2020

The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer — touching and feeling products and having long, passionate conversations with associates. That means using technology to focus less on razzle-dazzle and more on practicality.

Technology 163

Technology Beauty and Health Retail POS 163

Retail TouchPoints

JANUARY 4, 2022

“Knowing our customers on this level means we can help other brands cut through the clutter with advertising that won’t waste our customers’ time.”. Grocers including Kroger and Albertsons have had platforms for some time, and Walmart revamped its media division at the start of 2021 to emphasize omnichannel experiences.

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Omnichannel Customer Data Recommendation Mobile 256

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app.

Payment Services 228

Payment Services Retail Shipping Costs Mobile 228

Retail TouchPoints

JULY 6, 2022

Each Evolution Store offers its own take on convenience retailing: for example, the new Dallas location boasts customizable beverage options, a premium cigar humidor and an in-store Laredo Taco Company, among other innovations. One of the key elements of Evolution Stores is that no one location is like any other.

Food and Beverages 243

Food and Beverages Mobile Outdoor Omnichannel 243