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Cryptocurrencies are the Future of Payments: Here is How Merchants Fit In

Retail TouchPoints

With banks and credit card companies warming up to the idea of Bitcoin trading and crypto rewards on card transactions, are they really extending the benefits of crypto to merchants, or is this just a play to get consumers to buy into a shiny new card that looks different but acts very much the same?

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Affirm Expands into Post-Purchase with $300M Acquisition of Returnly

Retail TouchPoints

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

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Buy Now, Pay Later: Does it Work for your Online Retail Business?

Retail TouchPoints

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . consumers have now used a buy now pay later (BNPL) service. . Buy Now Pay…What?

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The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Retail TouchPoints

Behavioral Personalization : In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. However, sales across all other verticals analyzed in the report, including fashion, food services and electronics stores, were severely negatively affected.

eCommerce 151
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Why Cross Border Ecommerce is the Future of Ecommerce

Ecommerce Platforms

Cross border ecommerce is a phenomenon that has quietly gained huge momentum as customers purchase products from outside their borders. Conversational ecommerce is seen as a potential use case for customer service which involves the usage of technology to help with communication. What is cross border ecommerce.

eCommerce 159
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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S. for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you?

Channel 261
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BrickSeek: The Hidden Tool Online Consumers Use to Find Hidden Inventory Sales

Kissmetrics

Launched in 2014, BrickSeek started as a website to help Lego enthusiasts find hard-to-find pieces—on and offline. Now that you know what BrickSeek is, you’re probably wondering why you should even consider using the platform—especially the paid services. What Effect Do Tools Like BrickSeek Have on E-Commerce?

eCommerce 335