Optimizely
SEPTEMBER 18, 2018
Glossier grew its B2C brand directly from Into the Gloss and, even more interestingly, most of its early employees started out as customers and readers of the blog. In other words, the brand truly understands the skincare challenges that ordinary people face and has the great customer service to prove it.
iVend
JUNE 26, 2020
Keenly attuned to the growth of the digital retail market, COLDWEAR launched their online store in 2015 to complement their brick-and-mortar efforts and to reach new customers across Asia. The post A Warm Welcome to COLDWEAR appeared first on iVend Retail Blog.
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RTP blog
JULY 11, 2017
It’s a particular problem in the retail industry, where brands operate very much in the public eye, and where customer loyalty can hinge upon the startup company’s sometimes expensive commitment to customer care, or its offbeat sense of humor. (Un)Happy Casual deskside drinking had to go.
UpSellIt
JANUARY 29, 2018
Almost half of your potential customers say they will “gladly switch brands to use a coupon.”. Why those no-good, two-faced, traitorous customers! Wrong: Customer loyalty isn’t a right. I personally have a terrible tab crisis researching information for this blog. It’s an asset, which means you have to build it.
RTP blog
JANUARY 26, 2018
No One Gets Marketing Right Every Time (The Key Is To Keep Listening And Adapting) Knowing customers’ shopping preferences is a crucial capability for merchants all around the world. Australian supermarket chain Woolworths changed its loyalty program three times between 2015 and 2016 trying to find one that resonated with its customers.
Teamwork Retail
MAY 14, 2020
How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . CX is the bread and butter of the brick-and-mortar retail industry.
Kissmetrics
JANUARY 17, 2018
While blog content helps attract traffic, one of your content marketing goals should be to convert the traffic into subscribers. You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Joining means opting in for email updates.
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