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How Contextual Commerce Improves Customer Loyalty

Optimizely

Buyable pins on Pinterest, which have been around since 2015. A customer could buy from a number of key retailers, including FreshDirect, Subway, and The Cheesecake Factory. How can contextual commerce improve loyalty? Contextual commerce can have a major effect on customer loyalty for ecommerce organizations.

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How Pacific Cycle Increased Customer Loyalty and Sales Online With Salsify Chat

Salsify

Since 2015, the manufacturer has seen positive results by leveraging tools like Salsify’s Product Experience Management (PXM) platform and Welcome Commerce’s chat tool, now known as Salsify Chat.

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TikTok Continues Amazon-like Push into Commerce with Fulfillment Services in the UK

Retail TouchPoints

Amazon’s SFP program first launched in 2015, was shut down for a time, and then re-opened as an invite-only offering in June 2023. This is already helping our customers acquire new shoppers, increase engagement and customer loyalty, and drive repeat purchases and revenue growth. 1, 2023, multiple sources report.

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The Metrics You Need to Measure Customer Loyalty Online

Smile.io

Editor’s Note: This post was originally published in June 18, 2015 and was updated for accuracy and comprehensiveness on September 29, 2017.

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What Pizza Can Teach You About Scaling a Business Without Losing That Local, Small Biz Charm

BigCommerce

Until 2015, I had several years of growth I could point to, saying—“See? We gave him our first offer sheet in 2015—and he initially turned it down. At Slice, we found that local pizzerias often have customer loyalty on their side. And growing as a bootstrapped business is great. What we’re doing is working! But I didn’t.

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Smile Rewards’ Year in Review: 100,000 Loyalty Programs and Counting

Smile.io

The Wild West days of 2015-ish when drop-shipping brands could buy ads and then make money on the first sale are long gone. The loyalty programs of the future are coming, and Smile is leading the way. Build customer loyalty that keeps shoppers coming back. Now, on to a million! Join over 100,000 thriving brands.

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Post-Merger Culture Clashes Can Imperil Innovation

RTP blog

It’s a particular problem in the retail industry, where brands operate very much in the public eye, and where customer loyalty can hinge upon the startup company’s sometimes expensive commitment to customer care, or its offbeat sense of humor. (Un)Happy Casual deskside drinking had to go.