Sailthru

FEBRUARY 20, 2018

The success of these personalized mobile apps has retailers looking at how to bring this personalization into physical stores. Both the push notifications and personalized news come through an interactive webpage that displays on the mobile app. Yoox Says Half of Sales Now Come From Its Mobile App.

Mobile 68

Mobile Omnichannel Retail Recommendation 68

RTP blog

DECEMBER 19, 2017

In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 
 Note: IDC has been credited with coining the term “omnichannel.”) Instead of being a museum, the store should be a destination.”

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

Kissmetrics

MARCH 30, 2018

trillion in 2017 and are expected to reach 4.9 In fact, B2B e-commerce worldwide sales in 2017 peaked at $7.7 In-store sales accounted for 91% of all retail sales in the US in 2017. The in-store shopping experience is incomparable to browsing items on a desktop or mobile screen. trillion in 2021. Sounds too sophisticated.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Retail TouchPoints

APRIL 28, 2023

Starting as a Senior Designer in 2006, he worked his way up to VP of Innovation before he left the company in 2017. Using Mobile as the Community’s ‘Connecting Thread’ As True Religion grows and nurtures its community, digital will obviously be a core component of its strategy.

Social Media 246

Social Media Fashion Mobile Consumer 246

RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150

RTP blog

NOVEMBER 7, 2018

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. The combined 81%.

Mobile 150

Mobile Fulfillment Operations Omnichannel 150

Dynamic Action

SEPTEMBER 27, 2017

27, 2017— DynamicAction , provider of the most advanced analytics solution specifically designed to transform and orchestrate retail companies’ data, teams and paths to profit, has claimed the coveted accolade of Shop.org’s 2017 Digital Commerce Startup of the Year. LOS ANGELES: Sept. Media Contacts. Mariana Fischbach or Greg Earl.

Omnichannel 48

Omnichannel Retail Mobile Operations 48

RTP blog

JULY 8, 2019

And they’re not alone — a 2017 study showed that 67% of e-Commerce brands have opened physical spaces in the past several years. Omnichannel Is A Must Traditional retailers are still struggling to develop e-Commerce strategies to complement their decades-old locations rather than cannibalizing them.

Consumer 150

Consumer eCommerce Omnichannel Channel 150

Sailthru

JANUARY 5, 2018

Home Depot plans to spend billions in 2018 to create an ideal omnichannel experience. In Morgan Stanley’s survey of 1,000 Prime members, 40 percent said they were members in the last quarter of both 2016 and 2017, indicating that membership growth has flattened. And this year’s Cyber 5 is already offering lessons for next year.

Omnichannel 68

Omnichannel eCommerce Internet Retail Search Marketing 68

Retail TouchPoints

FEBRUARY 25, 2022

Livestream shopping has taken off in China, with the market growing at a compound annual growth rate (CAGR) of more than 280% between 2017 and 2020 to reach an estimated $171 billion in 2020. Ecommerce now represents 21% of Nike’s total direct-to-consumer revenue , with 40% of that coming from its mobile apps. Looking Ahead.

Social Media 294

Social Media Retail Events Channel 294

Omnisend

DECEMBER 3, 2021

Ad spending on Facebook has increased dramatically in recent years, from just $324 billion in 2017 to an incredible $2.26 Mobile usage. Marketers typically spend most of their time on desktop Facebook campaigns, but it’s important to remember that almost every social media user accesses their account or accounts on a mobile device.

Shipping Costs 148

Shipping Costs Social Media Mobile Events 148

Omnisend

DECEMBER 14, 2023

This is different from omnichannel selling, which deals with a specific type of multichannel selling strategy that provides a seamless customer experience across channels. Omnichannel marketing Multichannel marketing deals with selling on multiple channels. Optimize for mobile As of Q1 2023, mobile accounted for 58.3%

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Payoneer

OCTOBER 19, 2018

Mobile retail sales are huge, and still getting bigger. In 2017, 34.5% of all retail eCommerce sales in the US were made on a mobile phone, amounting to $156.28 On Cyber Monday alone in 2017, $2 billion were spent on mobile sales, or just under a third of all revenue. Worldwide, mobile eCommerce sales hit $1.4

Mobile 36

Mobile Marketing Social Media Presentation 36

RTP blog

SEPTEMBER 28, 2018

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. Javelin’s 2018 Identity Fraud Report found account takeover fraud tripled in 2017, resulting in $5.1

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

ChannelAdvisor

JULY 31, 2017

But advertising is just one part of the equation, and there are several changes to watch beyond the ones affecting mobile, search and social. So, without further ado, here are two more important trends for the 2017 season, along with effective strategies for capturing a sizeable share of sales. Complements Over Competition.

eCommerce 40

eCommerce eCommerce Platforms Mobile Omnichannel 40

Bronto

MAY 2, 2017

The post Bronto Summit Blog Series: What’s on the Horizon for 2017? In this final installment, Bronto Summit speakers reveal their predictions for the biggest breakthroughs in commerce marketing this year. appeared first on Bronto Blog.

Blog 69

Blog Marketing Events Mobile 69

RTP blog

DECEMBER 14, 2018

Omnichannel solutions give in-store customers access to all their shopping tools. If they can’t find the item they want on the shelf, they can buy it on their mobile phones or at online order stations within the store. Frictionless shopping eliminates the large and small inconveniences that detract from the shopping experience.

Retail 150

Retail eCommerce Technology POS eCommerce 150

Optimizely

DECEMBER 21, 2017

Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel. billion Facebook Messenger users in April 2017 ), brands and retailers have started to use artificial intelligence to power chatbots that allow shoppers to interact with brands in a conversational and immediate way.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

BigCommerce

MAY 15, 2018

I already knew the benefits of SaaS across other pieces of the commerce platform stack, including: Omnichannel commerce technologies. Marketing and Expanding to Omnichannel. Three of the most disruptive factors that I’ve seen in my 15 years in digital are mobile, SaaS, and APIs. OMS Systems. WM Systems. Get the template.

Merchant Services 419

Merchant Services Payment Services eCommerce Platforms Technology 419

Retail TouchPoints

JULY 6, 2020

Rebag started opening retail boutiques in 2017 and had 10. We’re harnessing data to really personalize and offer an amazing experience that’s frictionless across the full ecosystem of everything we do. ”. locations operating before the pandemic, but it remained primarily a digital reseller of high-end luxury handbags and accessories.

eCommerce 266

eCommerce Retail Mobile Presentation 266

Smile.io

MARCH 13, 2023

Outstanding mobile experience Starbucks has become a global brand worth billions of dollars and we can take lessons on what great things they do in loyalty and rewards. Their top quality is their outstanding mobile experience. So what is Starbucks Rewards doing so well?

Payment Services 84

Payment Services Payments Mobile Omnichannel 84

Sailthru

SEPTEMBER 17, 2019

Every summer, Sailthru browses retailers’ websites, signs up for email lists and downloads their mobile apps. At the same time, personalization is a broad concept that encompasses everything from pasting a customer’s first name in an email subject line to mobile apps designed for connecting shoppers with their favorite salespeople.

Retail 74

Retail Shopping Carts Omnichannel Mobile 74

Payoneer

OCTOBER 19, 2018

Mobile retail sales are huge, and still getting bigger. In 2017, 34.5% of all retail eCommerce sales in the US were made on a mobile phone, amounting to $156.28 On Cyber Monday alone in 2017, $2 billion were spent on mobile sales, or just under a third of all revenue. Worldwide, mobile eCommerce sales hit $1.4

Mobile 22

Mobile Marketing Social Media Presentation 22

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

ROI Revolution

JUNE 17, 2022

Google dominates even more on mobile, with 93.3% of the mobile search engine market share. Mobile vs. Desktop. Mobile accounts for over two-thirds of total paid search ad clicks. As of 2020, mobile paid search ad spend was less than social media ad spend by about $700 million , coming in at $32.6 respectively.

PPC 78

PPC Mobile Social Media Search Marketing 78

RTP blog

MARCH 28, 2017

By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls it quits. In fact, Sears topped Forrester Research’s 2015 Retail Omnichannel Functionality Benchmark of 20 leading retailers.

eCommerce 150

eCommerce POS Electronics Mobile 150

Smile.io

MAY 26, 2023

Target Circle rewards program isn’t just mobile-friendly, it’s mobile-first There’s a big difference between a mobile-friendly customer experience and a mobile-first one.  Mobile-friendly More customers than ever are browsing the web and completing purchases on their mobile devices.

Payment Services 46

Payment Services Mobile Shipping Costs Customer Experience 46

Sailthru

MARCH 12, 2018

Target, which managed a critical sales turnaround during 2017, is expanding its omnichannel strategy to accelerate its increasing ecommerce market share. Target’s Omnichannel Goal: To Make the Store America’s Easiest Place to Shop. During the last quarter of 2017, ecommerce sales grew 29% year over year.

eCommerce 60

eCommerce Omnichannel Shipping Costs Multi-channel 60

Liveintent

OCTOBER 3, 2018

It’s only a matter of time until malls cease to exist and we all have carpal tunnel from shopping exclusively on our mobile devices, right? More retail locations opened than closed in 2017. Store closings dominated the news in 2017. Here’s what you really need to know. Value stores, in particular, had a great year.

Toys 66

Toys Retail Social Media Demo 66

Sailthru

OCTOBER 10, 2017

Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. based realtor British Land has some hard numbers on the impact of a physical store on online sales, underscoring the growing impact of omnichannel retail.

eCommerce 121

eCommerce Leisure Omnichannel Internet Retail 121

OrderDynamics

JULY 27, 2018

“Smart retailers understand that the two go hand-in-hand, but customer-obsessed retailers will continue investing in areas like omnichannel to provide customers with the seamless on and offline experiences they expect and now require.”. Optimizing the omnichannel experience is the only way to keep business thriving. Mobile Purchases.

Channel 55

Channel Shipping Costs Mobile Omnichannel 55

ChannelAdvisor

NOVEMBER 8, 2018

Inspired by the convenience of mobile payments and shopping apps, consumers also made purchases from their smartphones more than ever before — leading to the first-ever $2 billion mobile shopping day on Cyber Monday. That’s a 25% increase over 2017’s projected $1,226, which itself had been a 23% jump from the preceding year.

eCommerce 55

eCommerce Mobile Payments Payments Mobile 55

Optimizely

OCTOBER 9, 2017

The experts all agree: omnichannel marketing is key to success in ecommerce. That’s why it’s so surprising that the majority of B2C marketers have yet to achieve a true omnichannel ecommerce experience. If you’re behind on your own omnichannel strategy, this should comfort you somewhat. Mobile apps. By the numbers.

Omnichannel 236

Omnichannel B2C Marketing Channel 236

Sailthru

JUNE 13, 2018

Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. While many department stores struggle to adapt to today’s retail landscape, Nordstrom saw record sales in 2017. For Best Buy, mobile is the key to the modern customer journey.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

GetElastic

SEPTEMBER 16, 2021

We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. In 2016 and 2017, customer experiences that were fully online experienced a one percent decline, while customer experiences that were hybrid actually increased by one percent. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139