Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Construction Materials Shortage.

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Supplies Shipping Costs Consumer Electronics Retail 239

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Many brands were out of stock and out of luck during the 2020 holiday season. The Bullwhip Effect. Diversification can begin as early in the chain as manufacturing.

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Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

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Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. For brands, recommerce expands the lifecycle of existing products and supply chains.

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Consumer Clothing Retail Apparel 313

Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 252

Consumer Supplies Fulfillment Technology 252

Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. There’s already a transition underway from antiseptic multi-storied anchors to more vibrant, smaller environments in sync with consumer demand. But let’s be real here.

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Payment Services Retail Supplies Fulfillment 228

Retail TouchPoints

DECEMBER 7, 2021

Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying that 2021 holiday sales increases could actually beat original forecasts. compared to 2020, but Jack Kleinhenz, Chief Economist at NRF, said he now thinks that number could go as high as 11.5%. in October.

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Shipping Costs Consumer Supplies Definition 268

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. A Tale of Two Types of Retailer.

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Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities? Demand, Not Supply Chains.

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Supplies Retail Fulfillment Channel 218

Retail TouchPoints

JANUARY 30, 2023

No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping behavior — piecing things together however they could.

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Supplies Fulfillment Technology Arts 254

Retail TouchPoints

OCTOBER 14, 2020

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms. Their strategy was to use “supply chain as a weapon.” More recently, she instituted a benefits plan for 58,000 part-time employees.

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Merchant Services Retail Supplies Travel 247

Retail TouchPoints

FEBRUARY 8, 2022

The new year is kicking off with plenty of challenges for consumers, retailers and CPG brands alike — and it seems we’ll start another year under a cloud of uncertainty. Worldwide supply chain disruptions, rising production costs and labor struggles have all made pricing and promotions decisions more complicated.

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Supplies Consumer Marketing Operations 255

Retail TouchPoints

DECEMBER 28, 2020

This has forced virtually every business to rethink their 2020 strategy, forming new plans from the ground up. That plan includes the supply chains and global networks that support retailers — and now they are in need of a solution. There are times, however, when global supply chains are less efficient than one might expect.

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Supplies Food and Beverages Electronics Consumer Electronics 242

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

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Consumer Omnichannel Leisure Supplies 292

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands. on average.

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Consumer Shipping Costs Shipping Small Business Retail 311

Retail TouchPoints

MARCH 3, 2021

Target will build off its 2020 momentum by investing $4 billion annually in new store openings, remodels for existing stores and supply chain upgrades over the next several years, the retailer announced during an earnings call. billion invested in operations during 2020. The figure represents a substantial increase from the $2.65

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Supplies Improvements Fulfillment Operations 187

ChannelAdvisor

OCTOBER 15, 2020

Amazon noted in its press release that Prime Day 2020 “marked the two biggest days ever for small and medium businesses” on Amazon, with third-party sellers surpassing more than $3.5 Although Amazon Prime Day is an Amazon event, many other retailers and marketplaces also promote sales and consumers are primed to shop. billion in sales.

Consumer Electronics 111

Consumer Electronics Electronics Consumer eCommerce 111

lateshipment

OCTOBER 16, 2020

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What are consumers planning? What do retailers have in store for them?

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Shipping Costs eCommerce Social Media Shipping 211

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

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Shipping Costs Payment Services Consumer Merchant Services 163

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

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Supplies Beauty and Health Payment Services Fulfillment 223

Retail TouchPoints

JULY 29, 2021

The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn.

Consumer 304

Consumer Arts Supplies Apparel 304

Forrester eCommerce

JANUARY 8, 2021

2020 was a banner year for grocery e-commerce as grocers swiftly responded to a massive pandemic-induced shift in consumer demand. But throughout the year, many grocers faced significant supply chain disruptions as well as costly (and rising) last-mile consumer expectations for same-day delivery and curbside pickup.

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eCommerce Supplies Consumer Retail 370

lateshipment

OCTOBER 25, 2021

There are more negative consequences of this supply chain crisis but before we look at them, let us find the answer to the question, what really is causing these logjams? . What is Causing This Supply Chain Crisis? Consumer goods demand is overall 22% higher compared with pre-pandemic levels (comparing February 2020 with August 2021).

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Supplies eCommerce Shipping Costs Shipping 147

Retail TouchPoints

OCTOBER 17, 2022

These days, given the high rate of inflation, the ongoing supply chain challenges, and lingering public health challenges — just to name a few! — Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. Our purpose also inspires and informs our outreach to consumers.

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Consumer Gifts Supplies Accessories 236

Retail TouchPoints

AUGUST 24, 2020

everyone saw its immediate impact on supermarket supply chains: shelves emptied by consumers frantically stockpiling toilet paper, cleaning products and shelf-stable staples like rice and canned beans. supply chain face due to COVID-19? When the coronavirus pandemic first hit the U.S.,

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Supplies Omnichannel Operations Travel 174

Retail TouchPoints

SEPTEMBER 22, 2020

Another peculiarity of this downturn is the discrepancy between consumer spending and consumer sentiment. The Consumer Spending Gap. That is fairly typical behavior during a recession, since market volatility and economic uncertainty normally amount to more conservative consumers. Consumer Confidence Is Down.

Consumer 263

Consumer Retail Supplies Electronics 263

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. However, discretionary spending is expected to drop as the federal student loan pause ends in the fall, leaving consumers with less buying power and putting pressure on revenues.

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Retail Supplies Operations Technology 258

Retail TouchPoints

OCTOBER 28, 2021

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. compared to the same period in 2020, for totals ranging between $843.4 compared to the same period in 2020, for totals ranging between $843.4

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Gifts Toys Electronics Supplies 284

ROI Revolution

OCTOBER 1, 2020

Published March 12, 2020. Last updated October 1, 2020. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

Groove

APRIL 1, 2022

Introduction Because you’re reading this eBook, you’re likely an eCommerce retailer selling consumer packaged goods online, or you own a brick-and-mortar store and want to transition to eCommerce. What are Consumer Packaged Goods? First, let’s define what you’re trying to sell — consumer packaged goods. increased $63 billion.

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Merchant Services Consumer Shipping Costs Drop Ship 195

365 Retail

APRIL 19, 2024

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers want the scheme to be reinstated, according to the latest research from Retail Technology Show (RTS), the leading event that connects retail’s changemakers and leading tech innovators.

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Technology Consumer Retail Leisure 105

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. Retailers are also increasingly concerned about the threat of environmental pressure groups causing supply chain disruption.

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Supplies Retail Shipping Costs Download 80

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. According to WalletHub, the top five most popular gift cards among American consumers (in descending order) are: Amazon; Visa; Walmart; Target; and Starbucks.

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Gifts Supplies Shipping Consumer 290

Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether.

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Travel Outdoor Consumer Electronics Jewelry 274

Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. The auction-based website is now available to consumers in Arizona.

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Supplies Accessories Sporting Goods Shipping Costs 276

Retail TouchPoints

OCTOBER 21, 2021

Since the early days of the COVID-19 crisis, consumers have experienced product shortages at their local retailers. Then as things achieved a level of stability, other items joined the list, including bicycles, hair color, flour, home fitness equipment and dogs (and all the supplies needed to maintain them!). is important.

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Gifts Shipping Costs Supplies Consumer 310

ROI Revolution

JULY 2, 2020

Published March 12, 2020. Last updated July 2, 2020. Most respondents expect moderate to major impacts through the end of 2020, with one-third still expecting to see impacts into next year. 2020 Ecommerce Paid Search. You’ll gain access to the following sessions: July 22, 11-11:30 AM: The New Normal for Prime Day in 2020.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173