Holiday Season 2020: How You Can Provide Delightful Post-purchase Interactions (Order Tracking Pages and Shipping Transactional Emails)
lateshipment
NOVEMBER 20, 2020
The Impact of Post-Purchase Interactions on Your Customer Lifetime Value. This post-purchase experience is just as (if not more) important than every other step in the customer journey. The transition from brick-and-mortar to online shopping has inevitably increased customers’ anxiety levels. Increase customer loyalty.
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