Ecommerce Platforms

MAY 9, 2022

In fact, the arrival of “subscription” solutions even allowed for the introduction of a new avenue of growth for software companies, in the form of “SaaS” (Software as a Service). Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

NOVEMBER 3, 2021

Optimizing Customer Journeys Contactless technologies such as RFID and other Internet of Things (IoT) applications can dramatically improve inventory accuracy, a key element of optimizing customer journeys: “Most retailers are losing as many as 8.2

Payment Services 333

Payment Services Shipping Costs Electronics Fulfillment 333

Retail TouchPoints

FEBRUARY 15, 2022

So what changes should we expect to see in 2022? Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Here’s my take: 1.

Shipping Costs 307

Shipping Costs Payment Services Multi-channel Mobile Payments 307

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

Payment Services 210

Payment Services Food and Beverages Customer Experience Technology 210

Retail TouchPoints

MARCH 17, 2023

Amazon is facing a class action lawsuit alleging that the retailer failed to alert Amazon Go customers in New York City that they were being monitored by biometric tracking technology, including facial recognition. The customer is always in control of when they choose to be identified using their palm.”

Payment Services 237

Payment Services Customer Technology Information 237

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. The report cited data from the U.S.

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 240

Shipping Costs Payment Services Merchant Services Payments 240

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 289

Payment Services Point of Sale Retail POS 289

Ecommerce Platforms

APRIL 29, 2022

With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. Unlike Shopify, Clover can offer specific support for counter service, table service, and retail. Go to the top. Shopify POS vs Clover POS: Software Features.

POS 209

POS Merchant Services Shopify Payment Services 209

Retail TouchPoints

MARCH 20, 2024

The Save Mart Companies , a 194 -store supermarket chain operating in California and western Nevada, has partnered with Flashfood to offer high-quality groceries at up to 50% off and, not incidentally, divert food waste from landfills. More than 11 million tons of food went to waste in California alone in 2022, according to Flashfood.

Payment Services 234

Payment Services Fulfillment Operations Technology 234

Retail TouchPoints

FEBRUARY 26, 2024

A September 2023 study that Acquia conducted with an independent research firm found that just 56% of customers trust that brands will handle their personal data appropriately, and only 17% think that their personal data is “very secure” in the hands of companies. This happens in an environment where consumer trust is already fragile.

Improvements 297

Improvements Payment Services Consumer Banking 297

Ecommerce Platforms

SEPTEMBER 1, 2022

A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Payment processing: Ensure your point of sale is ready to take payments in a range of different formats, from contactless Apple Pay and Google Pay, to PayPal.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

MAY 22, 2024

MKM Building Supplies is one of the leading home improvement purveyors for both commercial and DIY customers throughout the United Kingdom, known for its personal touch and localized offerings. But when it came to serving customers online, the company was decidedly behind the times.

Improvements 217

Improvements Payment Services Payments Retail 217

Retail TouchPoints

SEPTEMBER 12, 2023

in November 2022. Businesses can also curate custom product collections directly on their profile page; The Shop tab , a centralized marketplace hub where businesses can display their products and customers can easily search and discover promotions. Digital Service (USDS). reads the company announcement.

Merchant Services 239

Merchant Services Payment Services Multi-channel Shopify 239

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 62

Payment Services Mobile Payments Banking POS 62

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. The takeaway here is to know your customer base so you know how much to invest in personalization.

Payment Services 260

Payment Services eCommerce Payments Retail 260

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. Numerous apps on Shopify like Opinew can help you fully automate that process.” Looking at all the stats, frankly one might even say quite the opposite.

eCommerce 358

eCommerce Payment Services Channel Social Media 358

Retail TouchPoints

MAY 27, 2022

including new payment and checkout options, personalized styling facilitated by smart mirrors and upgraded delivery and return options. COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. location, with additional locations getting the upgrades later this year.

Payment Services 275

Payment Services Fashion Recommendation Customer Experience 275

Retail TouchPoints

JANUARY 25, 2024

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Because of this, it’s nearly impossible to reverse-engineer one key from the other, or for hackers to guess or intercept, because the keys are randomly generated and never shared during the sign-in process.

Payment Services 243

Payment Services Cryptography Payments Improvements 243

Korona

MARCH 30, 2022

The payment industry has been anticipating drastic changes to its standards for several years now. These changes to the Payment Card Industry Data Security Standard (PCI DSS) are finally being implemented in the first half of 2022. This post aims to cover what PCI compliance entails, what the PCI DSS v4.0 replaced 3.1

Payment Services 52

Payment Services Merchant Services Payments POS 52

Retail TouchPoints

APRIL 12, 2021

Retailers face an ever-escalating need for customized and differentiated applications that can push innovation and keep customers engaged. Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. The Low-Code Shortcut for Retailers.

Payment Services 286

Payment Services Retail Mobile Customer Experience 286

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Digital payments misuse accounted for 21% of the total number of fraudulent transactions.

Merchant Services 249

Merchant Services Payment Services Technology eCommerce 249

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. The biggest scourge, however, has been retail-sector ransomware attacks, which grew by 67% in 2022.

Payment Services 243

Payment Services Payments Retail Operations 243

Retail TouchPoints

SEPTEMBER 20, 2023

Holiday hiring was also down year-over-year in 2022, with employers adding 519,400 jobs, a 26% decline from 2021. And many retailers, seeking to snag the best staff, have announced competitive hourly wage rates and flexible payment options that offer anytime access to earned pay. Amazon: 250,000 + $1.3B

Payment Services 236

Payment Services Food and Beverages Fulfillment Operations 236

Retail TouchPoints

MARCH 21, 2023

“The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experiences that we believe can meaningfully improve customers’ lives and Amazon as a whole,” he wrote.

Payment Services 247

Payment Services Customer Experience Blog Operations 247

Korona

JANUARY 4, 2023

So retailers, too, need to be prepared to accept payments across borders. And these are mainly found in the process of making cross-border payments. Both businesses and employees have run into problems when trying to complete a cross-border payment. What Are Cross-Border Payments? Who Can Use Cross-Border Payments?

Payment Services 52

Payment Services Small Business Retail Payments POS 52

365 Retail

JULY 24, 2023

Now processing over 10% of the global grocery sales data, Retail Insight , the leading provider of in-store operations execution software, is targeting its next growth phase, consolidating its position as a global technology leader, while expanding into new territories, supported by a series of senior hires.

Payment Services 52

Payment Services Operations Technology Retail 52

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy. Media owners aren’t just providing a platform for advertisers.

Payments 281

Payments Payment Services Retail Channel 281

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022. Keeping Up with State Compliance.

Gifts 231

Gifts Payment Services Payments Multi-channel 231

Ecommerce Platforms

JULY 14, 2022

Print on Demand companies, like RedBubble and Teespring give business leaders the opportunity to create their own products to sell to customers, without having to worry about things like designing and shipping items themselves. Today, there are tons of creative people selling their products through this service.

Shipping Costs 211

Shipping Costs Payment Services Shipping Payments 211

Retail TouchPoints

NOVEMBER 3, 2022

Rafeh Masood will resign from his position as EVP and Chief Customer and Technology Officer at Bed Bath & Beyond effective Dec. 27, 2022, Bed Bath & Beyond reported a 28% year-over-yearsales decline. 27, 2022, Bed Bath & Beyond reported a 28% year-over-yearsales decline. 2, 2002, according to a Nov.

Payment Services 238

Payment Services Retail Information Operations 238

Kissmetrics

JANUARY 1, 2021

Games as a Service (GaaS) was introduced as a barrier between consumer cost concerns and user engagement. It offers a way to bring down customer acquisition costs and has been proven to keep users in a game for far longer than the pay-to-play method. What Is Games as a Service (GaaS)? Games as a Service Payment Options.

Games 264

Games Payment Services Payments Marketing 264

Retail TouchPoints

JULY 12, 2023

Payment and shipping details are prepopulated using the customer’s Roku Pay information, allowing the order to be placed with the push of a button. Initial brand partners utilizing the service include men’s apparel brand True Classic , game-based connected rowing machine Ergatta and wellness brand Olly.

Merchant Services 202

Merchant Services Payment Services Shopify Apparel 202

Ecommerce Platforms

APRIL 4, 2022

A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. There aren’t any set-up fees to worry about, and you only have to pay when you’re taking a payment. Access to a built-in CRM system for tracking important customer information. The Best POS for Small Business.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

Payment Services 247

Payment Services Omnichannel Shipping Costs Operations 247

Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site.

Merchant Services 275

Merchant Services Payment Services BigCommerce Payments 275

ESW

SEPTEMBER 25, 2023

This alliance gives DPD’s UK customers the ability to access ESW’s one-stop solution providing technology and deep localisation expertise through a capital-light approach – alleviating the friction that often impedes brands and retailers from selling directly to international consumers cross-border.

Payment Services 88

Payment Services eCommerce Payments Shipping Costs 88