Retail TouchPoints

FEBRUARY 9, 2024

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels. We look at this as the outside and inside perspectives coming together,” Choy explained.

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Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. Why it Matters: In 2023, we saw employee turnover reach record highs. Let’s begin the countdown… 5.

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Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

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Consumer Merchant Services Sporting Goods eCommerce 301

Retail TouchPoints

DECEMBER 6, 2023

But, while they continued to make headlines in 2023, marketplaces themselves were no longer the hot commodity this year , marketplace sellers were. Not to mention, those particular platforms are more competitive [when it comes to capturing consumer attention]. marketplaces. There’s fulfillment costs and advertising costs.

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Merchant Services eCommerce Operations Games 258

Retail TouchPoints

JANUARY 19, 2024

A historic pandemic with a double-whammy of supply chain and staffing issues as well as persistently high levels of inflation have up-ended a lot of industry norms and pushed consumers to increasing their scrutiny on where and how much they spend. consumers are increasingly looking for deals and overall experience when shopping.

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Payment Services Merchant Services Retail Customer Experience 337

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Get consumer insights. Build goodwill.

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Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

JANUARY 3, 2023

With shrinking margins, economic uncertainty, and growing cyber risks from automated threats, retailers face continued challenges in 2023. This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. Invisible protection for optimal customer experience.

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Payment Services Merchant Services Retail Gifts 297

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

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Ecommerce Platforms

OCTOBER 10, 2022

And given the prevalence of the modern digital ecommerce platform, it’s never been easier to start being a merchant yourself. Accepting credit card payments is as easy as signing up to the right platform. Setting Up Payments. Choosing a Fulfillment Service. A Note on CBD Compliance. Table of contents. What is CBD?

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Merchant Services Payment Services Payments Shopify 197

Retail TouchPoints

FEBRUARY 7, 2024

and European merchants access to sell on its marketplace, which had previously only been open to China-based merchants. The company said that by storing goods locally it will be able to “significantly shorten” delivery times for customers in the U.S. and Europe who order from merchants in their own region.

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Ecommerce Platforms

APRIL 26, 2023

Figuring out which BNPL service to choose between Sezzle vs Klarna isn’t always easy. As these kinds of financial products continue to gain popularity, Buy Now Pay Later services are appearing in droves. Sezzle vs Klarna: An Introduction Buy Now Pay Later apps generally provide a very similar service. What is Klarna?

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Merchant Services Payment Services Payments Mobile 104

FastSpring

JANUARY 22, 2024

Then in 2023, the 9th U.S. How Apple Is Responding The Associated Press reported that this lifts a hold on an order to give devs more freedom to use other payment options. As a Merchant of Record, FastSpring provides a fully managed payment solution including checkout, fraud mitigation, and 100% automated sales tax and VAT compliance.

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Merchant Services Payment Services Games Document 88

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! If your 2023 activity did not surpass $20,000 and 200+ transactions, you will not receive Form 1099-K.

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Merchant Services Payment Services Customer Document 78

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Consider for example a payment via an app such as PayPal, Venmo, Apple Pay or Samsung.

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Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., Before a payment is due, users also will receive notifications via Wallet and email. and will roll out to all users in the coming months.

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Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. Doubling down on merchants outside of China. The very next month Temu debuted in the U.S.

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Shipping Costs Merchant Services Payment Services Shipping 216

Retail TouchPoints

MAY 8, 2023

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. He added that for Q1 of this year, “conversion and basket sizes are down, and we see that fairly consistently across our customer base.” So the questions retailers should be asking themselves are: How loyal are your customers?

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Channel Merchant Services Payment Services Recommendation 237

Retail TouchPoints

JUNE 28, 2023

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

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Merchant Services Payment Services Sporting Goods Fulfillment 245

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Get consumer insights. Build goodwill.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

JANUARY 3, 2022

To remain competitive — and capture as many online dollars as possible — retailers are prioritizing the customer experience and refining the purchasing journey, improving mobile and app capabilities, adding BOPIS (buy online, pick up in-store) and curbside delivery options, enhancing product page listings and more. The Real Cost of Passwords.

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Merchant Services Customer Retail Customer Experience 275

FastSpring

NOVEMBER 16, 2023

In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe. Are you looking for a merchant of record to help you grow your business internationally?

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Merchant Services Payments Social Media Payment Services 88

ESW

NOVEMBER 16, 2023

Specialization enables ESW to expand its reach in unlocking global direct-to-consumer ecommerce growth for merchants New York, NY—November 16, 2023—ESW, a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Program.

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Merchant Services Technology Payment Services Payments 88

Ecommerce Platforms

JANUARY 17, 2023

How to figure out the best products to sell (and find manufacturers/suppliers) All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. Sell custom-made products: Custom-made items can be designed by you or the customer.

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Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

How to set up a Canadian-friendly payment processor. All Canadian businesses begin in the ideation phase, where you must look for gaps in the marketplace and solve the issues that consumers have in certain areas. This way, you can still find potential customers without competing with the behemoths like Walmart and Amazon.

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Payment Services Payments Merchant Services Shipping Costs 197

365 Retail

MAY 16, 2023

Clearpay, a leader in Buy Now, Pay Later (BNPL), has announced partnerships with household and garden retailer wilko, parenting favourite Online4Baby and one of Europe’s fastest growing ecommerce businesses OnBuy – allowing these retailers to offer online customers more flexible payment options.

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Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. By personalizing the customer journey using composable commerce, they can now deliver a first-class digital purchasing experience.

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Omnichannel Merchant Services BigCommerce Payment Services 260

FastSpring

OCTOBER 25, 2023

FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally. Are you looking for a merchant of record to help you grow your business internationally? Don’t Have Partners to Give Custom Coupons To? How FastSpring can help. But don’t sleep on B2B sales in Q4.

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Merchant Services Payment Services Payments B2C 144

ESW

MAY 9, 2023

But engaging the right vendor allows brands to open up shop in new markets by the 2023 holiday shopping season. The main advantage of cross-border and global ecommerce is that it allows brands to grow and gain exposure to new markets and customers worldwide. Achieving accelerated speed-to-market is difficult and costly to do in-house.

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Merchant Services Payment Services Payments Marketing 78

ESW

JUNE 6, 2023

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

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Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor.

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Shipping Costs Merchant Services Channel Consumer 288

Retail TouchPoints

JANUARY 12, 2024

Source: Statista This forecast highlights the tremendous potential and increasing influence of social media platforms as key drivers of consumer purchasing behavior. According to research from Accenture , social commerce is expected to outpace traditional ecommerce, growing 3X faster and reaching an impressive $2.9

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Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. With that said, here we're going to look at how to choose an ecommerce fulfillment service.

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lateshipment

JANUARY 17, 2023

Moving onto 2023, we need to draft our plans early to reach our goals for the year. The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. But the time to relax isn’t just here yet.

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eCommerce Merchant Services Omnichannel Customer Experience 130

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. However, it also gives you the freedom to expand and customize your store with code as your company grows.

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Shopify eCommerce Platforms Payment Services Merchant Services 104

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. We’ll continue to listen to feedback as we explore new ways to serve our customers.”.

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Merchant Services Payment Services eCommerce Shopify 302

Store Growers

MAY 10, 2023

Last Updated on May 10, 2023 If you’re just entering the world of Google Merchant Center and Google Shopping, you might feel a bit lost when it comes to utilizing their benefits or the nuances between them. What Are the Product Data Requirements for Google Merchant Center? Let’s see what they are.

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Merchant Services Shipping Costs Article Information 91

Retail TouchPoints

FEBRUARY 13, 2024

Upon close, we expect the new Wish platform will have an improved customer experience through increased product assortment and merchant selection. And for our merchants, we will be able to offer fully integrated logistical capabilities to deliver unmatched cost-efficient services with high quality control and transparency.”

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