Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. AI will personalize storefronts.

Retail 286

Retail Mobile Consumer Operations 286

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. from 2023 to 2030. Example: Walmart Walmart is applying IoT technologies for effective store equipment management. Exceptional customer experience.

Food and Beverages 244

Food and Beverages Payment Services Retail Payments 244

Retail TouchPoints

JANUARY 12, 2024

Amazon ’s cashierless Just Walk Out technology has been deployed in more than 120 third-party locations, including airports, stadiums, university campuses, convenience stores and theme parks. Once we evaluate its impact post-launch, we will determine how this technology might be utilized on our other campuses.”

Food and Beverages 259

Food and Beverages Payment Services Technology Apparel 259

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. trillion in 2023. Fraudsters use the same advanced technologies — but with malicious intent. And that market value is expected to increase by 11.17% each year.

Merchant Services 292

Merchant Services Payment Services Payments eCommerce 292

Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. The technology uses AI-powered computer vision and deep-learning techniques, including generative AI, to determine who took what in a retail environment.

Payment Services 221

Payment Services Technology Retail Point of Sale 221

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023. billion, up from $415.93 billion in 2022.

Mobile 257

Mobile Retail Social Media Payment Services 257

Retail TouchPoints

MARCH 31, 2023

Reputational Damage What often takes them over the top and forces them to look at it anew is that they know the traditional customer journey, from their app to the bank’s app and back again, is fraught with complexity and poor customer experience. Many customers bail at this point. It’s reckoned that nearly 4.5

Financial Services 271

Financial Services Payment Services Payments Small Business Retail 271

Retail TouchPoints

AUGUST 11, 2023

Business leaders need to know when it’s appropriate to ask customers for tips, and how much, or risk alienating customers who are fed up with the constant nudging. On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen.

Consumer 216

Consumer Payment Services Point of Sale POS 216

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 276

Technology Consumer Mobile Operations 276

Retail TouchPoints

APRIL 25, 2024

Plus, despite all the vocal naysayers, many consumers actually like the technology. Labor continues to be expensive and there are still high levels of attrition — we did a frontline study at Gartner [in 2023] and something like 54% of frontline workers quit after the first three months in the job.

Payment Services 227

Payment Services Technology Consumer Retail 227

Retail TouchPoints

JULY 25, 2023

Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee. This helped customers trust that we will deliver them the items they need quickly and easily.” Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

Payment Services 244

Payment Services Operations Omnichannel Fulfillment 244

Retail TouchPoints

JULY 21, 2023

Schnuck Markets has extended its partnership with Instacart to introduce Caper Carts, which use AI and computer vision to automatically identify items shoppers put into them, allowing shoppers to then skip the line and check out using the cart technology. The supermarket retailer will roll out the smart carts at select St.

Electronics 234

Electronics Technology eCommerce Operations 234

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. In fact, 44% of retailers cited mobile POS implementation or enhancement as their top POS retail innovation priority * in 2023, up from 33% the previous year. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. trillion in 2023 + , and to grow at 14% to $5.58 But it doesn’t have to be this way. trillion by 2027.

POS 98

POS Mobile Point of Sale Payment Services 98

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. A mere 9% ranked it as their top goal for 2023. Organizational leaders should develop top-level goals that reflect improving company culture and frontline experiences.

Operations 268

Operations Improvements Technology Management 268

Retail TouchPoints

DECEMBER 25, 2023

billion for the second quarter of 2023 compared to the same period the prior year. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. in its fiscal year 2023 (ending in September) versus 2022…which may come as no surprise to you at all if you’ve been in a Costco on a Saturday lately.

Customer Experience 256

Customer Experience Customer Retail Point of Sale 256

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. In fact, 44% of retailers cited mobile POS implementation or enhancement as their top POS retail innovation priority * in 2023, up from 33% the previous year. Sell anywhere.

POS 52

POS Mobile Payment Services Point of Sale 52

Mi9

JULY 5, 2023

MIAMI, FLORIDA, July 5, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that the Aubuchon Company has successfully piloted Mi9 Store Self-Checkout in their hardware and home improvement stores. Mi9 Store Self-Checkout software uses intuitive and highly configurable UX to engage customers and process sales.”

POS 52

POS eCommerce Point of Sale Fashion 52

iVend

OCTOBER 16, 2023

. ** Shallower sales growth – whilst experts are predicting growth in holiday sales compared to last year, they’re seeing a shallower trajectory than in the past, due to inflation and the cost of living crisis. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 105

POS Payment Services Payments Omnichannel 105

iVend

MARCH 14, 2023

But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’.

POS 97

POS Point of Sale Mobile Payment Services 97

Mi9

OCTOBER 17, 2023

MIAMI, FLORIDA, October 16 , 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud. Point of Sale (POS): Mi9 POS will enable seamless transactions and enhanced customer experiences at all Stratton retail locations.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. However, the focus of each company is a little different.

POS 104

POS lightspeed Shopify Payment Services 104

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Korona

FEBRUARY 16, 2021

Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 This may be through innovative technology, software upgrades, or modern-day trends such as social media marketing. Modernization through technology is no longer a choice in the business world.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

Korona

FEBRUARY 27, 2023

They should also have a strong knowledge about menu items to assist customers when needed. Shift Supervisor A shift supervisor oversees each shift, ensuring that baristas and cashiers perform their tasks correctly and providing an enjoyable customer experience. What’s the Difference Between Coffee Shops and Cafés?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Korona

JANUARY 5, 2023

Since then, eCommerce has increased every year, and in 2023, that number is expected to reach well over 15%. So, of course, it’s important to keep up with the latest technology and offer the most comprehensive eCommerce checkout. Run tests to ensure that the mobile experience is aligned with your online shopping.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 294

POS Omnichannel Webinar Point of Sale 294

Retail TouchPoints

APRIL 23, 2024

where recently released figures for Q4 2023 show that sales reached nearly $325 billion. in 2023, China’s Temu is hoping that its online advertising blitz can help it establish a foothold in what is traditionally Amazon’s territory. Ecommerce continues to climb to new heights in the U.S.,

eCommerce 251

eCommerce eCommerce Platforms Games eCommerce Marketing 251

iVend

FEBRUARY 14, 2023

iVend Retail Inventory Management iVend’s integrated connected retail platform helps customers worldwide Find out how it can transform your retail business. First and foremost, connected commerce benefits the retailer because they are offering exactly what the customer demands. The underlying enabler for connected retail is technology.

Retail 98

Retail POS Reference Mobile 98

Retail TouchPoints

FEBRUARY 6, 2023

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? But technological advances are bringing this dream closer to reality, which helps to explain retail executives’ enthusiastic spending plans despite a somewhat dreary economic outlook. What will the Fed’s next move be?

Payment Services 279

Payment Services POS Omnichannel Retail 279

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. These technologies are transforming retail planning in powerful ways. How Do They Work?

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

iVend

JANUARY 11, 2024

The latest figures from the National Retail Federation indicate that in 2023 the value of returned items was $743 billion. ** Given that returns management can cost as much as 66% of the original sale price, returns represent a big headache for retailers. Over half of customers returning goods buy something new on the same visit.

Management 52

Management POS Retail Point of Sale 52

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

POS 97

POS Payment Services Point of Sale Payments 97

iVend

JANUARY 17, 2024

Retailers rely on technology – and at the very core of successful retailing is a retail POS system, enabling smooth customer transactions and capturing key data about sales and shoppers. Over half of customers returning goods buy something new on the same visit. of all items purchased, to 14.5%.

POS 52

POS Retail Point of Sale Management 52