Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 239

Information Payment Services Customer Management 239

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. Michael Rempell: Our journey to protect our planet began many years ago.

Consumer 266

Consumer Operations Improvements Retail 266

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

iVend

JANUARY 17, 2023

But the challenge for retailers is how to provide this personalisation at scale , without compromising efficient operation and growth. Here we look at how technology is changing retail, and the key ways that technology trends in the retail industry for 2023 are enabling greater personalisation and customer experience.

Technology 85

Technology Retail Omnichannel Customer Experience 85

iVend

APRIL 9, 2024

compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Electronics Payment Services Point of Sale 52

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Rapid Delivery Services.

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92

iVend

MARCH 20, 2024

compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Mobile Payment Services Point of Sale 52

PFS

JANUARY 23, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. Rapid Delivery Services.

eCommerce 59

eCommerce Food and Beverages Fulfillment Consumer 59

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

DECEMBER 21, 2023

Resale Continued its Rise but Came Under Financial Scrutiny Consumers’ enthusiasm for secondhand goods, as well as other forms of more sustainable consumption like rental and repair services, showed no sign of slowing in 2023. Nicole Silberstein 2.

Sporting Goods 299

Sporting Goods Operations Apparel Consumer 299

Retail TouchPoints

FEBRUARY 8, 2021

But as with many innovations, voice offers both an opportunity and a threat — there is a risk that the voice intermediary will take the retailer’s place in the customer relationship, thus becoming a gatekeeper that influences consumers on where to shop, and not necessarily with you!

Customer 130

Customer Retail eCommerce Subscription 130

Steve Dennis

DECEMBER 13, 2019

This line of largely misguided thinking contributed mightily to the idea that physical retail was destined to go away and led to some aggressive predictions about online shopping penetration getting to 50% by 2030 (or even 30% by 2025) that look less and less prophetic every day. Brick & mortar drives online shopping —and vice versa.

Retail 97

Retail eCommerce Channel Books 97

Retail TouchPoints

MAY 1, 2024

The push to improve the charging experience in the U.S. billion to install 500,000 public chargers nationwide by 2030. Not only does the company demonstrate a commitment to sustainability — something a growing number of consumers say is important to them — but offering reliable charging hubs can be good for business.

Retail 130

Retail Books Operations Consumer 130

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. The cost savings are enormous, and it allows us to operate a massive range of products at any given time.” Now the brand is focused on localization.

Fashion 262

Fashion Fulfillment Apparel Order Fulfillment 262

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. As the commerce world continues to evolve, consumers are looking for ever-more flexible and unique interactions online. Powerful partners and customer service.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Ecommerce Platforms

APRIL 5, 2023

However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 There are numerous factors driving this growth, from an increased demand in business landscape for meaningful customer insights, to rapid digital transformation. IDC ) By 2030, AI will contribute $15.7

Improvements 104

Improvements Technology Customer Experience Marketing 104

Retail TouchPoints

JANUARY 26, 2024

An overwhelming 92% of Gen Z shoppers actively use discount codes, and with younger generations expected to represent 80% of all luxury purchases by 2030, it’s important for luxury retailers to take notice. commercial operations of a global leader in performance-driven, brand-driven and people-driven digital ad solutions.

Operations 147

Operations Marketing Management Retail 147