Forrester eCommerce

JULY 30, 2020

By 2030, banking will be invisible, connected, insights-driven, and purposeful. Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade.

Banking 378

Banking Financial Services Customer Experience Mobile 378

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

Retail TouchPoints

SEPTEMBER 14, 2022

The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030. Customer Benefits Include New Store Concepts and Technology. Customer Benefits Include New Store Concepts and Technology.

Food and Beverages 251

Food and Beverages Cryptocurrencies Technology Mobile 251

iVend

APRIL 9, 2024

Mobile POS is one of the fastest growing retail trends – with store associates being armed with devices that run the same cloud-based POS software as the fixed checkouts, enabling payment, inventory management and loyalty anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

FEBRUARY 7, 2023

As a result, the luxury market’s base expanded to approximately 400 million consumers in 2022 and is expected to reach 500 million by 2030, Bain & Company revealed — and the expansion goes far beyond the aspirational promise. For example, Tiffany sold out its 250 NFTiffs, with each NFT selling for approximately $50,000.

Payments 288

Payments Omnichannel Payment Services Consumer 288

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically. Transactional convenience.

Customer 130

Customer Retail eCommerce Subscription 130

Retail TouchPoints

FEBRUARY 23, 2022

For example, many retailers rely on mobile technology to facilitate their curbside pickup operations. Retailers should tap customer data to understand what products are optimal for these automated commerce experiences and create spaces at the point of pickup to support education, engagement and interaction. he asked. “Do

Fulfillment 280

Fulfillment Vend Operations Technology 280

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. By 2030, some experts predict the global ecommerce market will be worth around $8,016 billion. commerce, Gatsby.JS for progressive web apps, and Nuxt.JS

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Steve Dennis

DECEMBER 13, 2019

This line of largely misguided thinking contributed mightily to the idea that physical retail was destined to go away and led to some aggressive predictions about online shopping penetration getting to 50% by 2030 (or even 30% by 2025) that look less and less prophetic every day. The customer is the channel.

Retail 97

Retail eCommerce Channel Books 97

iVend

APRIL 5, 2023

It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. These five features combine to help you minimise cost, delight your customers and steal a march on your competition. from 2023 to 2030, taking it up to US $85.11 billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

FEBRUARY 24, 2023

The goal is to ensure the entire shopper journey — from the customer’s first glimpse of the landing page through conversations with the brand’s customer service team — resonates with each individual shopper. from 2022 to 2030, which makes now an important time to bring in new customers and secure longtime loyalists.

Customer 267

Customer Recommendation Technology Information 267

Retail TouchPoints

JANUARY 4, 2024

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile or at a drive-thru. Starbucks is a leader in this work, as the first national retailer of scale to offer personal cup ordering in every channel, including mobile order.”

Mobile 150

Mobile Channel Customer Retail 150

OrderDynamics

JUNE 21, 2018

For developed nations, by 2025-2030, 80% of the population will be urbanites. Cater to your customer’s wants and desires. Customers simply expect it. More importantly, which will customers want to repeat? For in-store shopping, the experience is particularly important. Not ideal for capturing the growing market.

Retail 48

Retail Channel Merchant Services Toys 48

iVend

APRIL 6, 2023

It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. These five features combine to help you minimise cost, delight your customers and steal a march on your competition. from 2023 to 2030, taking it up to US $85.11 billion **.

POS 90

POS Payment Services Point of Sale Payments 90

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. Getting products to market faster also incentivizes shoppers to continuously visit the ecommerce site or mobile app, essentially gamifying product consumption.

Fashion 262

Fashion Fulfillment Apparel Order Fulfillment 262

Retail TouchPoints

FEBRUARY 11, 2021

Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. To be fair, it’s not entirely new, but using on-demand strategies to create products lets brands respond faster to changing customer demand, create products as orders are placed and reduce inventory.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228