Retail TouchPoints

MAY 23, 2023

That was a very intentional initiative to try to pull those mask customers into the larger assortment, and we continue to track that.” Custom “swag” and commercial B2B sales are two other growing areas of the Graf Lantz business. She added that the wholesale team has mapped the entire U.S.

Specialty Retailers 274

Specialty Retailers Consumer Social Media Accessories 274

Kissmetrics

SEPTEMBER 8, 2020

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. If you’re focused on B2B sales, you’ll want a B2B specialist. Here are the pros and cons of both.

SEO 271

SEO Multi-channel Mobile B2B 271

Kissmetrics

AUGUST 6, 2021

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Sailthru

JANUARY 28, 2019

Behind their cross-channel platform is a strong team under the helm of leaders like Tom Janofsky, EVP of Engineering, and Chief Commercial Officer Cassie Young , who have been operating the organization under similar values to ours. It is also vital to point out that every company in the CM Group has best-in-class customer retention rates.

Multichannel 60

Multichannel Customer Retention Presentation B2B 60

Kissmetrics

JULY 18, 2017

Multi-Channel Expansion. But scaling to multiple channels takes some finesse and strategy. Getting a handle on one channel can be difficult enough. Here are the four biggies to consider when you want to expand to multi-channels: 1. Do you have the manpower for customer service? average cost per conversion.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Kissmetrics

APRIL 2, 2021

B2B Demand Generation Strategies. You may recognize a need for more and better leads or higher customer retention. You may realize better systems in your sales and marketing process could create a better experience for your customers. Target Your Ideal Customers With Buyer Personas. How can you implement it?

Information 260

Information Marketing B2B Customer 260

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Adoption of the omnichannel distribution system and cross-channel marketing. You may want to consider creating a hashtag for people who want to tweet their latest photos or hire a social media influencer to promote your brands, customer stories, catalogs, new arrivals, etc. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Consumer 94

Consumer Retail Social Media Payment Services 94

ROI Revolution

NOVEMBER 20, 2019

There are also tons of ways machine learning can upgrade your website , from personalization and optimized search results to fraud reduction and customer service. 77% of B2B marketers say branding is crucial for growth ( source ). 60% of Millennial consumers expect a consistent brand across channels ( source ).

Marketing 60

Marketing Social Media Customer Retention Presentation 60

Powerinbox

JANUARY 8, 2020

Monetization strategies for email often focus on Business-to-Consumer (B2C) channels, as the initial drivers of email monetization were generally focused on delivering value to end-users. In this blog, we’ll take a brief look at some monetization strategies for larger B2B organizations. Problems with B2B at scale.

B2B 64

B2B B2C Customer Retention Improvements 64

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Retail TouchPoints

MARCH 30, 2023

Your team wants to do things quickly, test things quickly, and having an experiment-driven approach is really important to success in B2B, B2C or any digital experience.” UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.

POS 298

POS Omnichannel Webinar Point of Sale 298

GetElastic

JANUARY 13, 2022

No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. Having a centralized platform creates consistency across all channels and devices; from your site to your mobile app, to your social media presence, unified commerce brings each experience into a single interface.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Smile.io

JANUARY 27, 2023

Customer engagement is forming and cultivating a relationship between your business and your customers. Customer engagement happens before and after a transaction is made and often in the form of online engagement via your social media channels, content, email marketing, and SMS marketing.

Customer 101

Customer Social Media Definition Reference 101

eCommerceFuel

FEBRUARY 16, 2021

Most entrepreneurs make the mistake of underestimating the benefits that a wholesale channel can add to their eCommerce business. Higher customer retention. We’ll get further into the details but first, a short definition: A wholesale price is a discounted price that you offer to customers who buy in bulk.

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

Kissmetrics

FEBRUARY 24, 2021

While the terms B2B (business-to-business) and B2C (business-to-consumer) marketing may sound similar, they differ vastly in practice, especially when it comes to paid social media. Before we dig into the different strategies, let’s take a deeper look at the differences between B2B and B2C. What is B2B Paid Social Media?

Social Media 279

Social Media B2C B2B Consumer 279

Inflow Insights

JULY 12, 2018

Omni-channel marketing reports. The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” Channel Advisor. Custom Integrations available via data feeds for $2,500. In addition, HubSpot’s pricing model is based on their legacy as a B2B tool. Detailed Analytics.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Kibo

OCTOBER 18, 2021

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. But what’s the best way to achieve it in a highly competitive, multi-channel world? . Firstly, customers are prepared to pay more for a great experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Kibo

MAY 14, 2014

Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. Today, that same merchant must enable a seamless shopping experience across multiple channels—mobile, tablet, laptop, print, in-store—or risk losing the sale or, what’s worse, the customer.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

JANUARY 14, 2020

Most starters often hang loose on the assumption that a high-yielding ecommerce business masterplan only needs to have these basics: A responsive selling channel. A solid customer engagement. Your business model should capture such attributes to cash in on the customers’ confidence. B2B: This stands for Business-to-Business.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

BigCommerce

OCTOBER 24, 2017

Engage with your customers. Just by replying to your customers questions and comments on social media it will help you drive more sales. By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

Ecommerce Platforms

NOVEMBER 11, 2019

One open-ended way to make customers so loyal to your brand is to make it easy for them while redeeming their earned points. In the B2B space, however, things are far off the norm. A partnership loyalty program is typically a solid option that could help you scale up and incredibly maintain a prevailing customer retention strategy. .

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Kissmetrics

AUGUST 16, 2021

Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages. Often, these channels don’t yield results marketers can bank on though. Retaining the customer is important if the business wants to thrive.

Webinar 349

Webinar Social Media Blog Books 349

Ecommerce Platforms

OCTOBER 24, 2022

This means email is the second most popular channel for content distribution, falling just behind social media at 89%. Email is also more popular for content distribution than various other organic channels, like event presentations, and blog posts. B2B Email Marketing Statistics. Content Marketing Institute ). Around 23.8%

Marketing 196

Marketing B2B B2C Mobile 196

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention.

Marketing 59

Marketing Live Chat Events Management 59

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Claim your copy so you can profit off of this channel’s meteoric rise. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. July 1 update. May 14 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. May 14 update. million from 72.8

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Facebook and Google channels drove growth several times that of online stores. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. March 9 update. More new COVID-19 trends + data. March 2 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147