GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. However, a loyalty program must be valuable to the customer to win loyalty.

B2B 104

B2B Payment Services B2C Payments 104

GetElastic

OCTOBER 4, 2018

Key Takeaways: B2B buyers demand remarkable customer experience. There is no hiding from the truth: today’s buyers are demanding contextual and personalized buying experiences, rich with product information, relevant pricing and recommendations, and frictionless fulfillment options. They go somewhere else. It is a journey.

B2B 162

B2B Workshop Electronics B2C 162

FastSpring

JANUARY 17, 2023

Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). With FastSpring, B2B and B2C software companies can manage: Multiple subscription models, trials, one-time add-ons, discounts, and more.

Subscription 93

Subscription Payment Services Payments B2B 93

GetElastic

DECEMBER 8, 2021

The most common TLAs are focussed on defining transactional business relationships B2C, B2B, D2C. Let’s examine this Opening Statement: Do we need to draw artificial lines between B2C / B2B / D2C / M2Q etc. Some great customer examples: Blink cat food is a great example of Physical Goods based subscriptions.

Subscription 78

Subscription Payment Services B2C Payments 78

365 Retail

MAY 7, 2021

Furthermore, it’s not just retail that has been impacted by the urgent shift to e-commerce sales, several new industries, in both B2C and B2B sectors, alike have undergone a similar shift. Trust is an important factor in customer experience. Payment Modes: Today, consumers use multiple payment modes for online shopping.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

BigCommerce

MARCH 31, 2017

Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. Assurant launched a business-to-employee ecommerce site with BigCommerce, saw incredible growth and then used that same site to sell B2B and B2C.

B2B 402

B2B eCommerce B2C Merchant Services 402

BigCommerce

AUGUST 6, 2018

Shoppers browsing their ecommerce site can view a fan page with reviews and photographs from happy customers, size charts, FAQs, and a blog with tips for parents. Scentos Wins Best Customer Experience Website. They also display several product images, detailed specifications, and customer reviews. Fits the brand!

eCommerce 197

eCommerce BigCommerce Customer Clothing 197

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand. View the session on demand. A whopping $3.23

Payment Services 221

Payment Services Merchant Services Omnichannel Consumer 221

lateshipment

MARCH 11, 2022

Multiple corporations are taking up sustainability projects as a passion project to get in the goodbooks of their customers. We love that you bring us stuff, but we want to earn an income, not be dependent on you, and we have more control on our finances. We only have that impact, because our customers buy into that process.

eCommerce 130

eCommerce Shipping Costs Shipping Marketing 130

lateshipment

MARCH 11, 2022

Multiple corporations are taking up sustainability projects as a passion project to get in the goodbooks of their customers. We love that you bring us stuff, but we want to earn an income, not be dependent on you, and we have more control on our finances. We only have that impact, because our customers buy into that process.

eCommerce 100

eCommerce Shipping Costs Shipping Marketing 100

GetElastic

AUGUST 25, 2021

This enabled them to keep 80% of their forecast revenue without having a single customer set foot in their stores. In B2C, retailers are well under way to modernizing their customer experiences by integrating online and offline channels – for example BOPIS is becoming almost common place even in niche retail markets.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

BigCommerce

JUNE 19, 2018

Historically, however, in order to properly organize and orchestrate ERP data flow, customer-facing tool options have been limited. ERPs are essential in allowing retailers to offer multichannel experiences to their customers. Download this guide to learn how top brands tackle: Direct-to-Consumer & B2C Implementations.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

GetElastic

APRIL 14, 2022

Microservices-based, API-first solutions deliver on that innovation by opening the door to differentiated customer experiences. You want a high implementation success rate to build your customers’ trust. Elastic Path is the leading independent provider of commerce solutions for digital experiences. Our Customers.

Payment Services 78

Payment Services Multi-channel Payments Customer Experience 78

AcquireConvert

NOVEMBER 3, 2021

As well as the basic Shopify offerings, merchants achieve extra functionality, marketing prowess and customization through a vast array of apps that plug into the Shopify software. Ability to customize your store. Manage products, orders, and customer information from a single Shopify admin panel. Gift card option for customers.

Shopify 36

Shopify Merchant Services Shipping Costs Payment Services 36

eCommerceFuel

NOVEMBER 4, 2016

It really even goes into how we acquire customers, you know. And to add to your point, we work with other businesses, building websites, doing customer acquisition for them or even doing CRO, conversion rate optimization. Driving Customers Without Paid Traffic. You can’t use Google Shopping Ads.

SEO 36

SEO Merchant Services Shipping Costs eCommerce 36

GetElastic

NOVEMBER 11, 2021

And can boast a number of industry leading customers, including Netflix, Lego, Levi’s and British Airways. Leveraged by popular Shopify customers like GoPro, Octaine.AI After that pricing gets custom. They also integrate with over 100 platforms, making it easy to build and customize your bot to your requirements.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

GetElastic

SEPTEMBER 9, 2019

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Of course, this limitation may leave customers unsatisfied. Chatbots are HOT. How chatbot dialog works. Image: Chatteron.io

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159