BigCommerce

FEBRUARY 1, 2018

Blog posts. Social media copy. We have been fortunate in that we identified early on the key search terms that brought customers to out website and ultimately fine tuned our SEO and Google AdWords campaigns to accurately reflect these search terms. Examine social media. Descriptions. Website as a whole.

Marketing 354

Marketing Social Media eCommerce Arts 354

ChannelAdvisor

JANUARY 25, 2019

This year, customer expectations of the online shopping experience will only get higher. One essential part of meeting customer expectations is top-notch delivery service. Customers expect fast and affordable shipping at the click of a button. If your customer has a negative experience, the impact can be instantaneous.

Order Fulfillment 49

Order Fulfillment Fulfillment Blog eCommerce 49

Omnisend

JANUARY 8, 2024

The influence of repeat customers on business reputation Repeat customers are your brand ambassadors. Implement loyalty programs with rewards An attractive loyalty program can develop returning customers. Offer customers meaningful and valuable incentives they will appreciate.

Customer 88

Customer Customer Retention Social Media X-cart 88

MagentoBrain

MAY 23, 2023

Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors. In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

BigCommerce

FEBRUARY 1, 2018

For example, let’s say that one of the tasks you want to delegate is creating content for your business blog. If you have a few employees that love the idea of writing for your blog and they have some time to devote each week to the task, then they would be the perfect people to delegate the task to. Schedule social media.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

SEPTEMBER 29, 2020

Do you want to boost customer loyalty while increasing your conversions and sales? When someone takes these actions on your website, it’s a safe bet that they are interested in the product you’re offering and the industry you cover on your blog. So, this content offer makes perfect sense because it adds more value to the reader.

Customer Loyalty 46

Customer Loyalty Customer Social Media Blog 46

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Ensure your social media team is trained and equipped to handle customer inquiries.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

ESW

APRIL 3, 2023

To meet that demand, retailers and brands with DTC channels cannot depend on ecommerce sites alone. The technology needs to know the customer across channels – social, online, in-store – and meet the customer’s needs seamlessly. Customer Loyalty Winning new customers costs much more than keeping current customers.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

lateshipment

JULY 14, 2021

Modern customers expect many things from businesses. One trend that’s growing exponentially is that customers want to be in control. Companies have had to add self-service options to their websites to meet this growing need. This is also to ensure that they satisfy their customers and retain them. Keep Surveys Short.

Improvements 130

Improvements Customer Social Media Shipping Costs 130

Omnisend

MARCH 8, 2023

Host an Easter contest on social media Hosting a social media contest or giveaway is a sure-fire way to boost sales during Easter. Think about asking your customers to share a photo of their Easter decorations on Instagram and then select a winner to receive a prize like a gift card to your store or a free product.

eCommerce 88

eCommerce Social Media Gifts Accessories 88

ESW

DECEMBER 4, 2023

Benefits of Product Drops When executed properly, product drops act as a powerful marketing and DTC strategy that drives sales, builds customer loyalty and helps brands maintain a competitive edge. This can lead to increased revenue, media coverage, social media engagement and greater brand visibility overall.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Groove

MAY 3, 2018

Smile.io – Loyalty Programs. Customer loyalty programs help establish repeat purchasers and turn them into evangelists. The SearchSpring app is available through the BigCommerce App Store and pricing is customized based on your store's individual needs. To setup the integration, visit the BigCommerce App store.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

lateshipment

SEPTEMBER 16, 2022

For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. Social commerce: sell your products directly on social platforms such as Facebook and Instagram.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

ROI Revolution

MARCH 12, 2020

In addition to price gougers, counterfeiters have also been taking advantage of consumers’ coronavirus fears, selling products that claim to cure the virus or that don’t meet safety standards. Stay tuned to our blog for future updates on how the coronavirus pandemic impacts Amazon’s profits throughout the first half of 2020.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

ESW

JULY 12, 2023

Strengthens Customer Loyalty Posting all reviews – not just the positive ones – shows consumers a brand cares about their opinions, greatly enhancing customer loyalty and brand perception. Responding to every review requires extra customer service time and effort, but the effort is worth it.

eCommerce 146

eCommerce Customer SEO Shipping Costs 146

ChannelSale

DECEMBER 1, 2023

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. This blog will cover each stage, along with helpful business advice. Using tools like Google Ads or social media advertising, you can carefully target your audience.

Consumer 52

Consumer Management Demo SEO 52

Omnisend

DECEMBER 15, 2020

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Smile.io

JULY 25, 2023

Before we get into that, let’s review the basic structure of each loyalty program type: Points Programs — brands set earning and redemption rules to give customers points that they can use for rewards over time. All loyalty program types are effective when you pick the correct type and put the work in.

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

ESW

APRIL 15, 2019

Promote the sale ahead of time on major channels (social media, email campaigns and website) to give people time to research products. Offer free shipping and shipping that can arrive quickly, when customers want it. Social Shopping for New Levels of Reach. Keep the sale simple. Wish Lists and Save-For-Later Capabilities.

eCommerce 113

eCommerce Social Media Payment Services Gifts 113

Groove

FEBRUARY 2, 2022

Implementation of customer acquisition strategies costs businesses a lot of time and money. This is due to the fact that acquisition efforts require consistent outreach to potential customers through various outlets such as social media, content, email, paid advertising and more. Paid Social Advertising.

Customer 150

Customer Customer Retention Merchant Services PPC 150

lateshipment

APRIL 23, 2023

At this stage, it is important to remember that most of your efforts to build customer loyalty take place after the customer makes a purchase. However, the post-purchase phase is notorious for multiple issues that can affect the customer experience when unattended.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

Retail TouchPoints

JUNE 3, 2021

While privacy advocates are happy, the threat to online retailers is an erosion of revenue and customer loyalty if they miss the mark in replacing ad tracking. Given the high and growing costs of customer acquisition, retailers have to look beyond outbound marketing.

Marketing 174

Marketing White Paper Social Media Mobile 174

Pivotree Blog

OCTOBER 10, 2023

Customer loyalty hinges on your ability to consistently meet their expectations for a positive experience. But if you fall behind on expectations, that loyalty can become tarnished and it won’t be easy to polish up the relationship. Omnichannel demand is still going strong. They’re expected.

Shipping Costs 52

Shipping Costs Omnichannel Shipping Social Media 52

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Blog Lauren Song Bolstering conversions: A case in point is Tottenham. You can tailor various website sections to meet the users’ demands.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

lateshipment

OCTOBER 12, 2021

So instead of begrudging returns, make it a means to earn customer loyalty and build brand trust, this holiday season. Having a returns policy that is flexible in the answers to all these questions to meet your customers’ expectations, instills your customers’ trust to keep shopping with you. Roughly 5.9%

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Smile.io

OCTOBER 22, 2021

The Balm understands these customer motivations, and designed their program to meet and exceed their customers’ expectations. With three distinct valuable VIP tiers , #theBalmers is an excellent example of how to leverage status to appeal to customers with any type of budget. Now, I’m going … The Smile.io

Social Media 78

Social Media Customer Loyalty Subscription Blog 78

lateshipment

JUNE 8, 2022

Today’s shoppers have high customer service expectations and zero tolerance for issues. If an ecommerce business doesn’t meet their expectations in providing a decent and personalized CX, they will quickly move on to a competitor. These queries take up about 40% of your customer support queries i.e, That’s not all!

Customer 130

Customer Shipping Costs Shipping Events 130

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Simultaneously supporting customer acquisition and retention.

B2B 146

B2B eCommerce Customer SEO 146

lateshipment

AUGUST 1, 2022

Gathering feedback from customers is crucial for companies to recognize successful practices and areas for improvement. Businesses selling through their websites can use delivery feedback to influence shipping decisions that optimize the experience, while businesses selling on social media can use it to make better delivery choices.

Customer Experience 147

Customer Experience Payment Services Customer Shipping Costs 147

lateshipment

SEPTEMBER 21, 2021

The Holiday season is a time when order volumes are high and shipping carriers are straining to meet delivery promises, increasing the magnitude of the problem multifold during the Holiday season. Many people are more willing to leave a bad review about a poor customer service experience than over a suboptimal product.

Customer 130

Customer Shipping Costs Shipping Social Media 130

Smile.io

SEPTEMBER 10, 2020

We can all agree that the payoff of gaining a new customer is worth it in the end, but moving shoppers through the buyer’s journey can take a lot of time, money and resources. In this blog, we’re sharing 9 strategies to attract, engage and delight consumers at each stage of the buyer’s journey. Why not meet them there?

Consumer 46

Consumer Social Media SEO Webinar 46

ESW

DECEMBER 1, 2023

By being true to themselves, brands differentiate themselves from their competitors and attract a loyal customer base. Customer Loyalty When brands are authentic, they create an emotional connection with their customers. This emotional bond increases the likelihood of repeat purchases and long-term loyalty.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

lateshipment

FEBRUARY 26, 2020

In this age of social media, shoppers wield a greater power to move the masses with their expressions of pleasure or displeasure over their experiences with brands. 2) Lose Loyal Customers to Bad Delivery Experiences. Failing to meet their demand for on-time deliveries is one sure way to lose your loyal customers. .

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

ecomdash

AUGUST 6, 2019

Consider blog content that talks about school dress codes, lunch box recipes, even tips on how to help kids overcome shyness. Beside blog content, you might also think about adding some of the following to your website: Back-to-school shopping guide. . #4 4 – Engage Back-To-School Buyers on Social Media.

eCommerce Marketing 60

eCommerce Marketing Marketing eCommerce Social Media 60

GetElastic

DECEMBER 3, 2018

If you don’t give them that, then the likelihood that they’ll vent on review sites, social media and to family and friends is much higher. Sending out surveys via email, text or social media is a great way to get customers to tell you what they think. Why collect feedback? What to do with the feedback?

Customer Retention 157

Customer Retention Improvements Customer Social Media 157

Smile.io

JULY 7, 2023

Loyalty Landscape: If Your Business Can’t Survive Without Ads, it’s Dead What would happen if you turned off all your ads? Blog Mike Rossi 2. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Jonathan Roque 4.

Customer Retention 86

Customer Retention Blog Customer Experience Jewelry 86